Services A-Z (249)

# Symbols A B C D E F G H I J K L M N O P Q R S T U V W X Y Z



R is a free software environment for statistical computing and graphics.


Access Filelocker

Miami faculty, staff, and students can use Filelocker to conveniently and securely share files with other people both on and off campus.

Accessible Technologies Overview

Service provides support for reading, writing and studying.

Accessible Technology Request

This form is used to request services from AccessMU and should only be completed by faculty and staff.

Add or Remove an Active Directory Printer

Technical Support Representatives (TSRs) may use this form to add or remove an Active Directory (AD) networked printer. This form also allows you to request the creation of a Banner print queue.

Add or Remove Banner Print Queue

Technical Support Representatives (TSRs) may use this form to request the additions and deletions of Banner print queues.

Add or Remove DNS Aliases

Technical Support Representatives (TSRs) may use this form to request adding or remove a DNS Alias.

Add or Remove Static IP Addresses

Technical Support Representatives (TSRs) may use this form to request adding or remove a Static IP Addresses.


AdmitHub is an AI chatbot that can help universities answer student questions about COVID-19.

Adobe Acrobat Pro

Adobe Acrobat is a family of application software and Web services developed by Adobe Systems to view, create, manipulate, print, and manage files in Portable Document Format (PDF). The family comprises Acrobat Reader (formerly Adobe Reader), Acrobat (formerly Acrobat Exchange), and


Agisoft Metashape is a software product that performs photogrammetric processing of digital images and generates 3D spatial data.

Alternative Learning Space Support

Android: Canvas Mobile App

Faculty, staff, and students may download the Canvas Mobile App for Android

Applications Approved for Instructional Use Overview

Applications within this portfolio provide stand-along value in support of the educational mission. These applications are often used by individual faculty and students to conduct research, to collaborate, and to gain a deeper understanding of how technology is used in the real world.

ARGUS Enterprise

ARGUS Enterprise enables organizations to project the performance of their commercial real estate assets throughout the investment lifecycle.

Arrange a Video Conference

Members of the Miami community (faculty, staff, and students) may request the arrangement of a video conference and the reservation of facilities using this form.

Articulate Studio

Articulate Studio allows you to create PowerPoint‑based courses easily.


Banner Finance Security Request

This is used to request access to Banner Finance and BannerWeb Finance. It does not apply to the other Banner modules such as Student or Bursar.

Banner Module Upgrade Request

This form captures and tracks requests for Banner module updates that occur outside of the standard monthly cycle of updates.

Base SAS

SAS is a statistical software suite developed by SAS Institute for data management, advanced analytics, multivariate analysis, business intelligence, criminal investigation, and predictive analytics.


Blender is a free and open-source 3D computer graphics software tool set used for creating animated films, visual effects, art, 3D printed models, motion graphics, interactive 3D applications, virtual reality, and computer games.

Buyway Security Request

This is used to request Buyway transactional and/or approval security.


Calendaring Overview

Provides collaborative calendaring for the Miami University community.

Call Center Overview

IT Services enables departments to provide call center capability for their customers.

Campus Clear

CampusClear is a free, daily, voluntary, COVID-19 self-assessment app

Card Requests

CEC Website Content Updating

Making updates to web pages published in Cascade or other places.

Change Password

Faculty, staff, and students may change their MUnet password by using the password change tool.

Cinema 4D + Redshift

Cinema 4D is a 3D software suite that offers users demanding, fast-paced 3D production. Redshift is a renderer built to meet the specific demands of contemporary high-end production rendering in C4D.

Circuit Design Suite

Circuit Design Suite allows users to design circuits using intuitive and cost-effective tools.

Cisco Networking Academy

Cisco Networking Academy is a global IT and cybersecurity education program that partners with learning institutions around the world to empower all people with career opportunities. It is Cisco’s largest and longest-running Cisco Corporate Social Responsibility program.

Classroom Technologies Overview

Service provides support of the teaching and learning experience through the provision and support of a standard package of classroom technologies

Classroom: Request Changes to the Technology in a Classroom or Conference Room

Technology staff may use this form to request changes to the technology in a classroom or conference room (e.g. install or upgrade projectors, add or upgrade document cameras, and request new features).

Classroom: Request Training on Classroom Technologies

Faculty may use this form to request training on the technologies found within classrooms.


Cloudlab provides a variety of Gsuite add-ons that help enhance student learning in and out of the classroom.

Code Blocks

Code Blocks is a tool which allows users to format their code into Google Docs.

ComDoc: Ordering Supplies (Toner & Staples)

Order supplies for your ComDoc print device

Computer and Information Technology (CIT)

Configure AppPortal applications and desktops for macOS

Miami's AppPortal technology streams applications to your computer or device, making the application appear as if it is running from your computer or device. AppPortal technology provides access to Banner and Kronos, as well as access to Windows applications for Mac users and CSE 148 students.

Configuring AppPortal Applications and Desktops for Android Devices

Miami's AppPortal Applications technology streams applications to your computer or device, making the application appear as if it is running from your computer or device. This technology relies on Microsoft's RemoteApp and Desktop Services. AppPortal technology provides access to Banner, MInE, & Kronos, as well as access to Windows applications for Mac users and CSE 148 students.

Configuring AppPortal Applications and Desktops for iOS

Miami's AppPortal technology streams applications to your computer or device, making the application appear as if it is running on your computer.

Confluence Wiki

Connecting your PC to Wireless

Before using MU-WIRELESS, you will need to configure your Windows device to connect to the network.

Content Management System Overview

Miami's Content Management System offers a modern experience for presenting static content on the web.

CoSpaces Edu

Create an Email Alias

Faculty and staff may log in to their directory entry and enter up to six email aliases that they wish to use.

Create or Modify a Google Calendar Resource

Faculty and staff may use this form to request changes to Google calendar resources or to create new Google calendar resources.

CS Gold WebCard Center or CBORD Report Request

Faculty and staff at Miami University may use this form to request reports from the CS Gold WebCard Center or CBORD systems. Requests are typically fulfilled within seven business days.


Data Analytics Overview

Allows departments and divisions to make data-informed, proactive decisions using institutional data.

DaVinci Resolve 17

DaVinci Resolve is the world’s only solution that combines editing, color correction, visual effects, motion graphics and audio post production all in one software tool! Its elegant, modern interface is fast to learn and easy enough for new users, yet powerful for professionals. You can work with camera original quality images throughout the entire process.

Departmental Printing Overview

Allows faculty and staff to make permanent and convenient paper documents and records useful to complete work assignments and create durable records for record retention purposes and information distribution.


Descript is a digital media platform that offers a new "engine"​ that lets you edit audio by editing text (instead of waveforms), meaning it does transcription (both automated and human-powered) and lets you move the audio around by simply editing the transcript.

Desk Phones Overview

Phone services that support a variety of phone technologies including hardware/software phones, faxes and call centers.

Digital Signage Overview

IT Services installs the equipment needed for departments to display digital signage.

Directory Assistance Overview

IT Staff have deep knowledge of university operations and can direct customers to other university service providers.

Docker Desktop

Docker is the standard to build and share containerized apps - from desktop, to the cloud.

Document Storage Overview

Provides document storage offerings (e.g., M-drive, MUFiles, etc.) and commercial services like Google Drive. Web document storage allows users to store and collaborate on documents and other files over the internet. Documents stored using these services will remain available if the client’s computer breaks, because the documents are “backed up” on the web document storage service.

Door Access Issues

Faculty, staff, and students may use this form to report issues with electronic locking doors at any Miami University campus.

Dremel DigiLab 3D Slicer

Dremel DigiLab 3D Slicer allows you to slice your CAD files without internet connection. You can use the Dremel DigiLab 3D Slicer to slice files for not only your Dremel 3D printers, but also for your other Cura-integrated 3D printers.

Duo Bypass for Accepted International Students Located in China

Accepted international students currently in China may use this form to request a temporary bypass of the Duo two-factor authentication system until such time as they arrive on campus. For more information about why you need this bypass, please visit


Electronic Building Access Overview

Student, faculty, and staff gain entry to buildings and rooms across all electronically controlled Miami campus doors using their Miami ID card or a mobile app.

Electronic Conferencing Overview

Provides teleconferencing and video conferencing for the Miami University community.

Electronic Document Management Overview

IT Services provides the capability to scan, manage and securely store electronic documents.

Electronic/Digital Fax Processing Overview

Service that provides electronic/digital fax functionality.

Email Delegation Requests

Email Lists & Targeted Messaging Overview

An electronic mail list is a tool that distributes a single electronic mail message to multiple recipients, whose email addresses are maintained in one central list.

Email Overview

Reliable and secure email service provided through Google's Gmail App.

Enable Web Conferencing for an Entity Account

EnCase Forensic

EnCase Forensic is a solution for finding, collecting, and preserving digital forensic evidence.

Enterprise Service Management Overview

Provide common tools and processes that extend our IT Service Management for use in non-IT contexts so that the university office has measurable, efficient transactions and visibility into the full lifecycle of the services they provide.

ER Acquisitions

ERP Management Overview

IT Services provides application/database hosting, maintenance, and data integration for Miami University’s Enterprise Resource Planning Tool (currently Banner/Ellucian).

ETL Validator

ETL Validator is an ETL Validating testing tool developed by Datagaps which helps in ETL validation and validating ETL ( Extract, Transform, and Load) during data migration and is one of the top ETL testing tools available in the industry.

Evaluate a Course

Allows students to provide impressions of learning gained and faculty teaching near the end of a course.


FBS Divisional Help from FBS-IT

FBS Divisional offices will use this form to request specific help from FBS-IT that is NOT related to Miami desktop software or hardware or questions about email or other programs that are in general use across the entire university. For that, please contact IT Help via normal methods (phone, chat, or email).

Requests for FBS-IT Help are typically fulfilled within 4 business days, though certain reporting changes will take longer.

Filemaker Pro

Filemaker Pro allows you to create custom business applications that can be shared on Mac, Windows, or iOS.


Flexible platform for virtual events, meetings & teams.​​​​​​​ Filo integrates directly with Zoom so you can scale your virtual event, meeting or team to any size while still delivering the best quality audio and video experience.

Financial Services Overview

Find a Course

Course List


FlowJo is an integrated environment for viewing and analyzing flow cytometric data.


Geocode by Awesome Table

Geocode is a tool that helps you get latitudes & longitudes from addresses in a Google Sheet to display them on a map you can share.

Get Chrome Extension for Miami Directory Lookup

The Chrome Extension for Miami Directory lookup provides an easy way to access Miami's online directory from a Chrome browser window.

Get Help

Need additional help or requesting something you cannot find in the service catalog? Chat with our chatbot, Swoop, or use Live Chat to speak to an advisor.

Get Miami Notebook Apple Computer

The Miami Notebook program combines the laptop computer you want with the service and support you need. Miami selects and pre-configures a selection of Apple laptops to meet your academic and lifestyle needs for up to four years.

Get your Miami Notebook Dell computer

The Miami Notebook program combines the laptop computer you want with the service and support you need. Miami selects and pre-configures a selection of Dell laptops to meet your academic and lifestyle needs for up to four years.


GitLab is an open DevOps platform that is a single application for unparalleled collaboration, visibility, and development velocity.

Google Apps Script

Google Apps Script is a rapid application development platform that can create business applications that integrate with Google Workspace.

GooseChase EDU

GooseChase blends together the tried-and-true fun of scavenger hunts with mobile technology to create educational experiences for students.



Hackolade is the pioneer for data modeling of NoSQL databases and design of REST APIs. It is the only schema design tool for all the leading technologies of data-at-rest and data-in-motion.

Hardware Repair Overview

The MiTech Repair Center provides walk-in hardware repair for personally-owned computers as well as dispatch services for university-owned hardware repair.

High Performance Computing Overview

High Performance Computing Cluster which supports academic research.

Hosting: (Web/Application/Data/Server) Overview

IT Services provides web, application, data, and server hosting including data integration services for commercial, open-source and, in-house developed solutions for the Miami University community.

HR Processing Overview

Human resource administration functions including hiring and managing employee records. Used by Miami staff and job applicants.


Identity and Access Management Overview

Provide Miami University community secure accounts for identity and access to University computer resources.

Identity Proofing

In order to provide higher levels of assurance for consuming NIH services with Miami credentials, students will need to go through an enhanced identity proofing process (this is not necessary for faculty and staff or students consuming NIH services at the low assurance level).


ImageJ is a public domain Java image processing program that runs either as an online applet or as a downloadable application, on any computer with a Java 1.4 or later virtual machine.

Indigenous Languages Digital Archive (ILDA) Overview

The Indigenous Languages Digital Archive (ILDA) is a web based archive designed specifically to support tribal efforts in archive-based language revitalization. ILDA allows for the organization, storage, retrieval, and analysis of digitized archival linguistic materials, and associated data, for the purpose of informing language revitalization and educational efforts by tribal communities who participate in National Breath of Life (NBoL) Archival Institute for Indigenous Languages.


Inkscape is a Free and open-source vector graphics editor. It offers a rich set of features and is widely used for both artistic and technical illustrations such as cartoons, clip art, logos, typography, diagramming, and flowcharting.

Install macOS Map Drive Utility (NoMAD)

Allows students, faculty, and staff to automatically connect to network drives at Miami on your computer.

Install Windows Map Drive Utility

Allows students, faculty, and staff to automatically connect to network drives at Miami.

Institutional End User Computing Overview

Support of University-owned computing devices.

iOS: Canvas Mobile App

Faculty, staff, and students may download the Canvas Mobile App for iOS.

IT Security Overview

IT Services provides data and network risk, security, and compliance resources to the Miami University community.

IT Service Management Overview

IT Service Management (ITSM) is the capability responsible for providing and supporting the information technology services used throughout the University.


JetBrains - PhpStorm Commercial Annual Subscription

PhpStorm is a proprietary, cross-platform Integrated Development Environment (IDE) for PHP, built by JetBrains, with an editor for PHP, HTML, and JavaScript.

JetBrains - PyCharm Community Edition

PyCharm is a dedicated Python Integrated Development Environment (IDE) providing a wide range of essential tools for Python developers, tightly integrated to create a convenient environment for productive Python, web, and data science development.

JetBrains Integrated Development Environment (IDE) Educational Use License

JetBrains creates essential IDE's and tools for software developers and their teams.


Atlassian creates tools to help teams identify and track issues throughout the AGILE process.



LabVIEW is an application that assists with hardware configuration, measurement data, and debugging.

Laptops and Peripherals Available for use at the University Libraries

The University Libraries currently check out laptop computers from King Library and in the BEST Library. Visit the Library website for more checkout information.


LastPass is a single sign-on and password manager solution.


LaTeX is a document preparation system for high-quality typesetting. It is most often used for medium-to-large technical or scientific documents but it can be used for almost any form of publishing.

Laundry Issues

The CSC ServiceWorks service app is a quick and simple method of reporting service issues to ASI Campus Laundry Solutions. Available through Google Play or the iTunes store, the app allows the user to simply scan the license plate on the machine needing repair. All of the information required to place a service request will populate automatically, including the exact location of the machine.

Learning Management Overview

Service provides a set of tools used to supplement teaching of a course or provide a single online-course experience.

Linguix for word

The Linguix AI-based writing assistant is a Microsoft Word add-on that helps to detect and fix spelling issues in your English texts. It also has a catalog of different types and styles of texts, to use when creating a document. It helps to ensure that public-facing surveys and documents are accessible as possible.

Lookup UniqueID

If you have forgotten your UniqueID, you can look it up by using your Banner (+) number or Social Security number.


MacOS: Read&Write

Faculty, staff, and students may download Read&Write (R&W) for free through Miami's site license.

Making copies of rare and obsolete works for the library's collection

Faculty, staff, and students may use this form to request that alternate copies be made of rare and obsolete works for the library's collection.

Manage Directory Groups and Distribution Lists

IT Staff use the Directory Accounts Manager tool for the creation and management of Active Directory and Google Groups.


MapBox is a mapping and location cloud platform for developers. It provides precise location data and powerful developer tools.


Maple is a mathematical software that allows you to run complex equations easily.

Mathematica by Wolfram Research, Inc.

Mathematica is computational software used in science, engineering, finance, and other areas of technical computing that require mathematics. Mathematica is available in the cloud through any web browser, as well as natively on all modern desktop systems.


Matlab is designed to analyze data, develop algorithms, and create models.


MeshLab is an open source system for processing and editing 3D triangular meshes. It provides a set of tools for editing, cleaning, healing, inspecting, rendering, texturing and converting meshes. It offers features for processing raw data produced by 3D digitization tools/devices and for preparing models for 3D printing.

Miami University Libraries Streaming Video Service

Microsoft 365

Microsoft 365 (formerly known as Microsoft Office 365) is the hub for all of the classic Microsoft tools: Office, Excel, Powerpoint, Outlook, and more. All Miami students and employees can download and use these tools free of charge.

Microsoft Azure Dev Tools for Teaching

Microsoft Azure Dev Tools for Teaching puts professional developer tools, software, and services from Microsoft in the hands of faculty and students with low-cost subscriptions. Students receive developer tools at no cost--everything needed to create apps, games, and websites--so they can chase their dreams, create the next big breakthrough in technology, or get a head start on their career.

Microsoft Development Software

A variety of Microsoft software is available for free download to students taking classes in specific departments. Students taking any STEM (Science, Technology, Engineering or Math) get some basic Microsoft software while students in Computer Science, MIS, IMS, Engineering get access to most all Microsoft Development Software.


MiKTeX is a modern TeX distribution for Windows, Linux and macOS.


Minitab is an easy-to-use statistical software that can help with analytics.

Mobile Phones Overview

Service provides resale of Verizon mobile phone service directly to individuals or to departments.

Mobile Reader Purchase Requests

Faculty, staff, and students may use this form to request Mobile Reader licenses or hardware for events where they will accept MUlaa.

MOM: Ordering Supplies (Toner & Staples)

Order supplies for your MOM print device


MUFiles: Change Permissions

Faculty and staff may use this form to request changes to the permissions of files and folders in the MUFiles storage space.

MUprint Overview

MUprint allows students and faculty/staff to print at convenient locations through a cost-recovery program.


MuseScore is a scorewriter supporting different file formats and input methods. It is released as free and open-source software and accompanied by a mobile score viewer and playback app, and an online score sharing platform.

MUVPN / Download Cisco AnyConnect for Linux

Miami students, faculty, and staff can use this application on Linux to access internal Miami resources securely from off-campus or to connect to protected IT systems, such as Native Banner.

MUVPN / Download Cisco AnyConnect for macOS

Students, faculty, and staff use the Miami VPN service for macOS to access internal Miami resources securely from off-campus or to connect to protected IT systems, such as Native Banner

MUVPN / Download Cisco AnyConnect for Windows

Miami students, faculty, and staff can use this application for Windows to access internal Miami resources securely from off-campus or to connect to protected IT systems, such as Native Banner.



Notch enables users to create interactive and video content in one unified real-time environment.


OAS (Oracle Analytics Server) Access, Issues and Enhancements

OAS (Oracle Analytics Server) provides access to University reports and dashboards.

Obtain a Departmental MUprint (formerly pay for print) Card

Academic and administrative departments at Miami University's Ohio campuses can request departmental Pay4Print cards for staff and office use.

One Stop

The One Stop provides information and answers questions in the areas of scholarship, financial aid, registration, billing, payment, and student records.

Oracle Password: Changing Your Oracle Password

The Oracle Password Utility provides an easy method for changing your Oracle password by logging in with your MUnet password (used for myMiami, email, and most other Miami resources.)



Paperpile is a free, fully-featured citation manager for Google Docs

Payroll Overview

End to end processing of payroll for all faculty, staff and student employees.

Pear Deck for Google Slides

Pear Deck is a Google Slides add-on that adds more interactivity to presentations. is an online platform to facilitate peer feedback sessions with students.

Personal End User Computing Overview

Best effort software support of student and staff personally-owned computing devices.


PIPE-FLO is the original fluid system modeling and calculation software.


PluralSight is a web-based individualized training platform for several programming languages.

Point of Sale Overview

The point of sale service provides the mechanism by which paying customers are presented with a price for the selected products and associated taxes and discounts and then authorizes payment for them. Nutritional information, including allergens, is displayed on digital signage located at dining venues.

POLYGON - Adventure Pack

A 3D asset pack for Unity.


Postman is an API platform for building and using APIs. Postman simplifies each step of the API lifecycle and streamlines collaboration so you can create better APIs—faster.


PrusaSlicer is an open-source, feature-rich, frequently updated tool that contains everything you need to export the perfect print files for your Original Prusa 3D printer.

Purchase Software or Obtain a Quote

Faculty and staff may use this form to purchase software or obtain a quote.

Purchasing a TurningPoint Clicker or ResponseWare License

To purchase a clicker handheld device, visit the Miami University Bookstore or visit vendor hosted Turning Technologies Student Store.



Raptor is New Eagle's embedded Model-Based Development (eMBD) platform which is a suite of software tools matched with off-the-shelf controller and display hardware designed to assist businesses as they develop control software for complex electromechanical systems. The Raptor tool chain consists of 7 unique software products. Each of these tool’s features, functionality, and workflows were designed by experienced application engineers hoping to improve upon the shortcomings of other software tools currently on the market.

Red Giant Complete

Red Giant Complete gives you the complete set of Red Giant tools that are used for 3D production and VFX.

Regional Campuses - Technology Issue or Support Request

Please complete the form below detailing your request and a member of our support staff will respond as soon as possible.

Regional Onboarding/Offboarding

Regional Technology Services Classroom Software Request

Use this form to request software to be added to the classroom and lab computers on the Regional campuses for the upcoming semester.  Software requests need to be made well in advance, typically by the last week of July for fall courses.

Register device without a web browser

Students, staff, and faculty may use this service to register a device without a web browser so that it may use the wireless network

Register for courses with TRAIN

Miami provides a large variety of instructor-led professional development and departmental training opportunities. Registration for many of those opportunities is managed through the TRAIN system.

Registrar Banner Security Access Request

Supervisors may use this form to submit requests for Registrar Banner security access.

Report a Technology Inclusivity Issue

Student, faculty, and staff are invited to identify and report barriers to inclusion that you encounter in Miami's technology.

Report an Issue with Mobile Reader

Faculty, staff, and students may use this form to report issues with Mobile Reader.

Reporting Tool Overview

Miami University uses ​Hyperion Production Reporting. Once you have completed the initial training, an IT Services Data Support Specialist provides one-on-one assistance for the tool.

Request a Canvas Site

Canvas course sites are created automatically for ALL courses listed in Banner once the course schedule is published in Banner. Faculty and staff may use this form to request the creation of a Canvas course site for purposes such as course development, sharing information, employee training or committee collaboration.

Request a Change to Menu Items on Simphony (Micros) Registers

Dining managers will use this form to request changes to menu items on Simphony (Micros) registers and kiosks.

Request a Laundry Refund

Faculty, staff, and students living on the Oxford campus may use this form to request refunds that result from on-campus laundry issues.

Request a MeetMe Conference Call

MeetMe provides bridge conferencing which allows you to hold a conference call with up to 20 attendees.

Request a MUprint Refund

Faculty, staff and students may initiate Requests for MUprint refunds using this form.

Request a Value Transfer Station (VTS) Refund

Faculty, staff, and students may use this form to initiate Value Transfer Station (VTS) refund requests.

Request Access to Slack

Slack is a communication and collaboration tool primarily used by staff at Miami University. This instance of Slack is delivered by IT Services and is available for all staff at Miami.

Request Activation of the MU-EVENT Wireless Network for an Event

Faculty, staff, and students may request the setup of MU-EVENT with a pre-shared password for events on campus.

Request an External DNS Entry for a CEC Capstone Server

Students with capstone projects that require external DNS entries may use this request form to request DNAT entries.

Request Atlassian Confluence Wiki or Jira accounts

Request Confluence Wiki or Jira accounts, change permissions, disable existing accounts.

Request Bomgar Remote Support Account Changes

IT Staff may use this form to request Bomgar remote support accounts.

Request Communication Jacks and Cabling

New communication outlet boxes or jacks for network, telephone, and/or video services can be installed and pricing is based on the number of jacks/outlets requested and the urgency of the request.

Request Computer Recycling

Use this form to request the removal of institutionally-owned computers and peripherals from on-campus locations. This service is available on all campuses (excluding Luxembourg).

Request Courtesy Account

Courtesy accounts, also known as hosted accounts, are created to provide technology resources for qualified non-Miami University individuals. A Miami University faculty or staff member may request courtesy accounts on behalf of an individual who is not currently affiliated with the university. The request form must be submitted by a Dean or Department Chair.

Request Data Jack Activation

Faculty and staff may use this to request the activation of an existing wired data jack for network service.

Request for Banner Imaging Access (BDMS)

This form is to be used by authorized requestors to request access to Banner Imaging.

Request for Banner Security

This form is to be used by authorized individuals from administrative offices to grant security access to Banner.

Request for Banner Workflow Access

This request is intended to be made by staff, faculty, managers, and IT staff to gain access to the Banner Workflow product. Requests from unauthorized users will not be processed.

Request for Software Packaging

Use this request form to request the packaging of software so that it can be delivered to classroom computers, included on the base image included on each department computer, or made available via Casper or the SCCM Application Manager. This form should only be used by technical support staff.

Request Navigate Training

Use this form to request training in EAB Navigate.

Request Sponsored Student Qualtrics Account

This request will allow you to provide a student with a sponsored Qualtrics account for creating and editing surveys. Before submitting this request, please have the student log into Qualtrics at to create their account.

Request Technology Purchasing Advice

Use this form to obtain advice regarding the purchase of hardware, peripherals and other technologies.

Software for University-owned and personally owned computers may be acquired through the software store or and other Miami and Miami-affiliated websites. If you are looking to purchase a piece of software, please visit and request it through the software store if you don't see it listed.

Request the Installation of Software on a Classroom Computer

Use this form to request the installation of software on a classroom computer

Request to Add or Modify User Permissions on a Linux or Windows Server

Initiate a request to add or modify user permissions on a Linux or Windows server

Request to Create or Change Entity Email Account

Entity email accounts do not correspond directly to individuals. They are created for a group of people, such as a department or student organization.

Request to Create or Modify an Alias for a Miami University Website

Departments, divisions, and student organizations may use this form to request the creation of a new web alias (i.e., the modification of an existing web alias, or the removal of an existing web alias.

Request Travel and Expense Proxy User Additions and Removals

This request is intended to be made by the Accounts Payable office staff only. Requests from unauthorized users will not be processed.

Reset Forgotten Password

If you have forgotten your password, you can reset it using one of the password reset options on the MUnet Password Utilities page.​​​​ You can also use this form to request the deactivation of your Miami email account.

Rhino 7

Rhino 7 is an upgraded version of the Rhino 3D computer graphics design software.

Room and Event Scheduling Overview

Reserve an appropriate classroom or event space for ongoing or single events.


SAS JMP Pro 15

JMP statistical discovery software from SAS is the tool of choice for scientists, engineers and other data explorers

Security Camera Overview

IT Services installs video cameras and cabling infrastructure and manages storage of video data.

Security Review Self Assessment

Self-Service Data Analytics Overview

Clients have been using Tableau to perform data analytics on divisional data. These analyses are typically focused on rapidly-changing, highly specialized, or otherwise non-enterprise business questions. Tableau is very powerful but getting started is easy relative to OAS, our enterprise BI solution, which requires its own dedicated IT team and is focused on enterprise questions.

Simio Academic Simulation Software

Simio Academic Community with simulation software, course development, texts, and discussion forums.


IBM SPSS Statistics is a comprehensive, easy-to-use set of predictive analytic tools for business users, analysts, and statistical programmers.

Staff Development Overview

Miami provides a variety of web-based training tools and in-person training free of charge to all faculty, staff and students on topics ranging from computer software packages to business and soft skills. Below you will find a list of the tools available to the Miami community and a brief description of what that tool offers.


StoriesOnBoard allows users to create collaborative user story maps.

Student Advising with EAB Navigate

Aggregation of information regarding a student to assist with advising or other retention related inquiries.

Student Response Technology (Clickers) Overview

Student Response Technology (Clickers) are an interactive tool used to do frequent, in-class educational assessment such as polling and quiz-taking.

Survey Tools Overview

Allows for the creation of custom surveys using Qualtrics.


SystemStar is used to produce estimates of a software development project's cost.


Take Hoonuit Classes

Hoonuit is an online technology training and professional development tool for educators. Miami's license allows all faculty, staff, and students to access nearly 50,000 step-by-step tutorials on common software such as Microsoft Office, Adobe CS6, and workshops and technology integration projects on emerging topics such as plagiarism and online courses.

Take Percipio (formerly Skillport) Classes

Skillport is an online technology training and professional development tool. Miami's license allows all faculty, staff, and students to access tutorials on common software such as Microsoft Office and workshops on technology integration projects such as plagiarism and online learning.

TeamDynamix Account or Group Change

Miami offices that utilize TeamDynamix as their service management platform may use this form to request the additions, deletions, or modifications of TeamDynamix (TDX) accounts.


With TeamMood, easily check the well-being of your team with mood indicators, graphs, and calendars.

Technology Support Services: Purchase and/or Deploy a University-Owned Computer

University employees of departments that contract with Technology Support Services for desktop support can use this form to request the purchase, deployment, or redeployment of a university-owned device.

Television Overview

Miami University provides approximately 120 channels of entertainment, information, and educational programming through traditional cable television and Stream2 (IPTV) services

Teradata University Network - Student Facing Educational Program

Online data and analytics training resource for CEC students. Students can access free online training to help them prepare for a career in data and analytics.

Test LDAP Password

IT Staff and members of the Miami community that are testing applications may use the Test LDAP Password to access pre-production services.


TeXnicCenter is an integrated documentation environment (IDE) for LaTeX which integrates all the functionality you need to create, write, build, fix, view and print your LaTeX documents.


Text2ALM is an advanced information extraction tool turning implicit information in text into set of facts capturing key properties of entities mentioned in text.

Time and Attendance Overview

Service collects classified staff and student employees work hours (clock-in clock-out), leave time (vacation, sick leave) and unclassified and faculty leave time (vacation, sick leave).

Twitter Archiver - Gsuite Add-on

Twitter Archiver is a G-Suite add-on that allows you to archive Tweets in a Google spreadsheet.

Two-Factor Authentication Overview

When you use your Miami UniqueID and MUnet password to log in to certain Miami services or applications, you will be prompted to enter a six-digit single-use verification code. Unlike a PIN number for an ATM, the code changes with every login and can be used only one time.


UCINET Software

UCINET is a general-purpose computer program for social network analysis.

UiPath Academic Alliance

Develop in-demand RPA skills for students at your institution.

Unity Educational License

A free licensing program for Unity software and classroom management tools/resources for in-class instruction.

University Equipment Tracking

Did you take home some equipment from work to assist you in this extended remote work environment? Faculty and staff may use this form to notify their local desktop support of any University-owned items that have been borrowed.

University Portal Overview

Branded as myMiami, this service provides a single location providing aggregated personalized information.


Vending Machine Issues


VersionOne is a tool for enterprise agile management.

Viveport Applications

Viveport is an app store for virtual reality applications. The applications from Viveport used in the MU Library VR Lab are Drums Hero, Show Must Go On, Super Hot VR, and all titles that are included with Viveport Infinity.

VPN (Virtual Private Network) Overview

A Virtual Private Network (VPN) employs encryption and other security means to secure your data when using your computer through public network access (wired or wireless) off campus.


W.W. Grainger - iOS App

The W.W. Grainger app allows users to track and purchase items from

WebCard Center Account Requests


WeChat is a multi-purpose instant messaging, social media and mobile payment app developed by Tencent. First released in 2011, it became the world's largest standalone mobile app in 2018, with over 1 billion monthly active users. WeChat provides text messaging, hold-to-talk voice messaging, broadcast (one-to-many) messaging, video conferencing, video games, sharing of photographs and videos and location sharing.

Wi-Fi Overview

Service provides secure wireless connection to Miami’s network and the Internet and is available in 100% of Miami’s indoor spaces on all campuses, and key areas outdoors.

Windows: Read&Write

Faculty, staff, and students may download Read&Write (RW) for free through Miami's site license.

Wired Internet Overview

Service provides secure wired (ethernet) connection to Miami’s network and the Internet.

Workflow Tools Overview



XSENS MVN Animate is a motion capture and analysis system that allows users to create 3D characters.


Zoom Webinar Request