Purpose and Overview
Miami University provides email services via Google Workspace (Gmail), offering a secure and reliable communication platform for students, faculty, and staff. This service includes essential tools such as email, calendar, and contacts to facilitate seamless communication across the university.
Features and Benefits
Features:
- Gmail Integration: Access to Miami email accounts with university-provided storage.
- Entity Accounts: Accounts, such as ithelp@miamioh.edu, that can be delegated to multiple individuals to manage.
- Security Protections: Built-in spam filtering, phishing protection, and encryption.
- Multi-Device Access: Access via web, mobile, and desktop clients.
- Collaboration Tools: Integration with Google Drive, Google Calendar, Chat, and Meet for productivity.
Benefits:
- Secure, university-supported email environment.
- Accessible anytime, anywhere with cloud-based storage.
- Automatic synchronization with university events and deadlines.
- Reduced spam and phishing through advanced security measures.
Service Boundaries and Constraints
- Eligibility: Email accounts are provided to active students, faculty, and staff.
- Retention Policies: Emails are subject to Miami University’s data retention guidelines.
- Account Lifecycle: Access is tied to university affiliation; accounts are deactivated upon departure.
Eligibility and Audience
This service is available to:
- Students: For academic and personal university communications.
- Faculty and Staff: For instructional, research, and administrative purposes.
- Emeriti and Retirees: Limited access based on university policies.
Getting Started and Support
- Access Email: Login at mail.google.com using your Miami credentials.
- Troubleshooting: Visit the knowledge base for common issues and FAQs.
For assistance, visit miamioh.edu/itchat or contact IT Help at 513-529-7900.