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Knowledge Base
Categories (43)
Remote Tech Toolkit
Stay Safe, Stay Healthy! COVID-19 Support *
http://MiamiOH.edu/RemoteTechToolkit
* #RemoteTechToolkit * (09.22ca)
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Your Knowledge Base
Search. Learn. Contribute.
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IT Services Best Practices Library
(01.21)
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Notices
(06.22)
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Accessibility
https://www.MiamiOH.edu/KnowAccess
* 10337: Read&Write * 84282: Students Accessing Miami (SAM, AIM) * 902346: SensusAccess (CARES) * (03.21ca)
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Analytics, Research & Surveys
Indigenous Languages Digital Archive (ILDA) * Qualtrics * Research Computing Cluster * Snap Surveys * Faculty180 * HERI Faculty Survey * (02.2ca)
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Canvas
Operational Status:
http://status.instructure.com/
eLearning: 9-6068
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CEC Technology Support
College of Engineering & Computing * (04.19ca)
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Checklist
451954: Checklist - Oxford
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Cisco Systems
Jabber * Webex * Webex Meetings * Webex Teams * (02.21ca)
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ClassTech
Immediate assist: 9-7900, option 9 *
http://MiamiOH.edu/ClassTech
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Computer and Information Technology
https://MiamiOH.edu/KnowCIT
* CIT/Hamilton * Regional CIT * (06.20c)
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Computing
Personal & University Computers * macOS * Windows * Browsers * Peripheral Devices * (03.18)
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Conference & Collaboration
10198: Cisco MeetMe * 10199: Webex * (02.19ca)
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DocuSign
1044178: DocuSign * (10.21ca)
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Duo Two-factor Authentication
http://MiamiOH.edu/Duo
* (07.20ca)
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Emergency Alerts
10230: e2campus (Omnilert) * (02.21ca)
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File Storage & Sharing
Filelocker * Map Drive Utility * 10299: myFiles * 10411: MUFiles * G:\ drive * H:\ drive * Departmental Storage/Shared Space * Personal Storage/Web Space * Network Drives * (02.21ca)
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Google Services
11357: G Suite (Google) * Calendar * Chrome * Docs * Drive * Gmail * Google Account * Meet * YouTube * (01.21ca)
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Hosting
Control-M/EM * Request Tracker * Servers * (02.18)
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Identity & Access
Alumni/Alumnae Account * Courtesy Account * Employee Account * Entity Account * myMiami for Families * Active Directory * Miami Directory * (02.21ca)
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International Tech
https://MiamiOH.edu/InternationalTech
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LISTSERV
10283: LISTSERV * (02.21ca)
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Miami Directory
10697: Miami Directory *
https://MiamiOH.edu/Directory/
* (02.21ca)
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Miami Email
Bulk Email * Email Alias * Entity Account * Lifetime Email * (02.18)
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Miami Network
Wireless Network * Wired Network * Network Infrastructure Services * DNS Servers * (03.21)
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Miami Student
Admission * Career Services * One Stop * Scholarships * Student Account * Health & Wellness * Student Schedule * Withdrawal & Cancellation * (12.18)
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myMiami
10300: myMiami * 1097993: myMiami (OneCampus) * (06.22ca)
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Phones, Voicemail & Fax
Desk Phone * Jabber * Cellular Phone * XMediusFAX * Call Center * Billing, Codes & Rates * LD Calling * (04.18)
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Physical Campus
Academic & Admin Bldgs * Campus Laundry * Events & Room Scheduling * Laundry Facilities * Miami ID * Residence Halls * Campus Services (H.O.M.E) * (02.18)
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Printing
Departmental Printing * MUprint (Pay4Print) * ComDoc * MOM * Datamax * (05.18)
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Security
Disk Encryption * Milestone Security Cameras * Network Security * Phishing, Spam & Compromised Accounts * VPN * (10.17)
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Software & Apps
Software: Personal & University-owned Computers * Adobe * Apple * AppPortal * Event Management System * Jamf * Microsoft * Tools * (04.18)
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Teaching & Learning
Academic Advisor * Course Evals * Course List * myCourses * Photo Roster * Project Dragonfly * Textbooks * (05.18)
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Television & Multimedia
(12.18ca)
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UniqueID & Passwords
354594: UniqueID * 10296: MUnet Password Utilities * 10307: Oracle (Banner) Password Utility * (02.19ca)
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University App: Banner
Banner 8/9 * Accounts & Access * Axiom * BDM * Job Submission * Printing * BannerWeb * Errors * (08.18ca)
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University Apps
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University Development Environment
GitLab * Jenkins * JIRA * Slack * (03.18)
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University Library System
(05.18)
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University Sites & Content Management
Cascade * Formstack * Web Alias Manager * WordPress * (07.19)
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Viruses & Malware
Remove viruses, malware from personally owned macOS or Windows computers * (06.22ca)
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Zoom
http://MiamiOH.edu/Zoom
* #RemoteTechToolkit * (02.21ca)
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Additional Resources
Popular Articles
Notice: Banner 9 / Redirect link
Banner / Directory: Application{Service} links
Duo / Enroll a smartphone for use (recommended)
Banner / Guide: Find your Banner+ number
Admission / Check the status of your application, confirm acceptance to Miami
Recent Articles
Browser / Clear cookies, cache, and history on computer
Browser / Configure to accept third-party cookies
CAS / Guide: Single sign-on services
VisualCrossing - Weather service api - 50 Users for Teaching / Guide
AnyConnect VPN / Connect field is empty
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