Knowledge Base

Remote Tech Toolkit

Stay Safe, Stay Healthy! COVID-19 Support * http://MiamiOH.edu/RemoteTechToolkit * #RemoteTechToolkit * Remote (Work-from-Home) Technology Toolkit * (07.20ca)

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IT Services Policy Library

(04.18)

Notices

(09.19)

Accessible Technology

10337: Read&Write * 84282: Students Accessing Miami (SAM, AIM) * (09.19ca)

Analytics, Research & Surveys

Indigenous Languages Digital Archive (ILDA) * Qualtrics * Research Computing Cluster * Snap Surveys * Faculty180 * HERI Faculty Survey * (07.19)

Canvas

http://status.instructure.com/ *
eLearning: 9-6068

CEC Technology Support

College of Engineering & Computing * (04.19ca)

Cisco Systems

Jabber * Webex * Webex Meetings * Webex Teams * (03.20ca)

ClassTech

Immediate assist: 9-7900, option 9 * http://MiamiOH.edu/ClassTech

Computer and Information Technology

http://miamioh.edu/KnowCIT * CIT/Hamilton * Regional CIT * (06.20c)

Computing

Personal & University Computers * macOS * Windows * Browsers * Peripheral Devices * (03.18)

Conference & Collaboration

10198: Cisco MeetMe * 10199: Webex * (02.19ca)

Duo Two-factor Authentication

http://MiamiOH.edu/Duo * (07.20ca)

Emergency Alerts

10230: e2campus (Omnilert) * (02.19ca)

File Storage & Sharing

Filelocker * myFiles * MUFiles * Network Drives * Tivoli * (04.18)

G Suite

11357: G Suite (Google Apps) * Calendar * Chrome * Docs * Drive * Gmail * Google Account * Hangouts * YouTube * (11.18ca)

Hosting

Control-M/EM * Request Tracker * Servers * (02.18)

Identity & Access

Accounts: Alumni/Alumnae, Courtesy, Employee, Entity, Parents/Family *Active Directory * Miami Directory * Tax & Residence Forms * (03.18)

LISTSERV

10283: LISTSERV * (04.20ca)

Miami Email

Bulk Email * Email Alias * Entity Account * Lifetime Email * (02.18)

Miami Network

Wireless Network * Wired Network * Network Infrastructure Services * DNS Servers * (02.18)

Miami Student

Admission * Career Services * One Stop * Scholarships * Student Account * Health & Wellness * Student Schedule * Withdrawal & Cancellation * (12.18)

Myaamia Center

Indigenous Languages Digital Archive (ILDA) * (06.20ca)

myMiami

10300: myMiami * 10336: Quick Links * (02.19ca)

Phones, Voicemail & Fax

Desk Phone * Jabber * Cellular Phone * XMediusFAX * Call Center * Billing, Codes & Rates * LD Calling * (04.18)

Physical Campus

Academic & Admin Bldgs * Campus Laundry * Events & Room Scheduling * Laundry Facilities * Miami ID * Residence Halls * Campus Services (H.O.M.E) * (02.18)

Printing

Departmental Printing * MUprint (Pay4Print) * ComDoc * MOM * Datamax * (05.18)

Security

Disk Encryption * Milestone Security Cameras * Network Security * Phishing, Spam & Compromised Accounts * VPN * (10.17)

Software & Apps

Software: Personal & University-owned Computers * Adobe * Apple * AppPortal * Event Management System * Jamf * Microsoft * Tools * (04.18)

Teaching & Learning

Academic Advisor * Chalk & Wire * Course Evaluations * Course List * myCourses * Photo Roster * Project Dragonfly * Test Scoring * Textbooks * (05.18)