Knowledge Base

Categories (43)

Remote Tech Toolkit

Stay Safe, Stay Healthy! COVID-19 Support * http://MiamiOH.edu/RemoteTechToolkit * #RemoteTechToolkit * (09.22ca)
Expand

Your Knowledge Base

Search. Learn. Contribute.
Expand

IT Services Best Practices Library

(01.21)
Expand

Notices

(06.22)
Expand

Accessibility

https://www.MiamiOH.edu/KnowAccess * 10337: Read&Write * 84282: Students Accessing Miami (SAM, AIM) * 902346: SensusAccess (CARES) * (03.21ca)
Expand

Analytics, Research & Surveys

Indigenous Languages Digital Archive (ILDA) * Qualtrics * Research Computing Cluster * Snap Surveys * Faculty180 * HERI Faculty Survey * (02.2ca)
Expand

Canvas

Operational Status: http://status.instructure.com/
eLearning: 9-6068
Expand

CEC Technology Support

College of Engineering & Computing * (04.19ca)
Expand

Checklist

451954: Checklist - Oxford
Expand

Cisco Systems

Jabber * Webex * Webex Meetings * Webex Teams * (02.21ca)
Expand

ClassTech

Immediate assist: 9-7900, option 9 * http://MiamiOH.edu/ClassTech
Expand

Computer and Information Technology

https://MiamiOH.edu/KnowCIT * CIT/Hamilton * Regional CIT * (06.20c)
Expand

Computing

Personal & University Computers * macOS * Windows * Browsers * Peripheral Devices * (03.18)
Expand

Conference & Collaboration

10198: Cisco MeetMe * 10199: Webex * (02.19ca)
Expand

DocuSign

1044178: DocuSign * (10.21ca)
Expand

Duo Two-factor Authentication

http://MiamiOH.edu/Duo * (07.20ca)
Expand

Emergency Alerts

10230: e2campus (Omnilert) * (02.21ca)
Expand

File Storage & Sharing

Filelocker * Map Drive Utility * 10299: myFiles * 10411: MUFiles * G:\ drive * H:\ drive * Departmental Storage/Shared Space * Personal Storage/Web Space * Network Drives * (02.21ca)
Expand

Google Services

11357: G Suite (Google) * Calendar * Chrome * Docs * Drive * Gmail * Google Account * Meet * YouTube * (01.21ca)
Expand

Hosting

Control-M/EM * Request Tracker * Servers * (02.18)
Expand

Identity & Access

Alumni/Alumnae Account * Courtesy Account * Employee Account * Entity Account * myMiami for Families * Active Directory * Miami Directory * (02.21ca)
Expand

International Tech

https://MiamiOH.edu/InternationalTech
Expand

LISTSERV

10283: LISTSERV * (02.21ca)
Expand

Miami Directory

10697: Miami Directory * https://MiamiOH.edu/Directory/ * (02.21ca)
Expand

Miami Email

Bulk Email * Email Alias * Entity Account * Lifetime Email * (02.18)
Expand

Miami Network

Wireless Network * Wired Network * Network Infrastructure Services * DNS Servers * (03.21)
Expand

Miami Student

Admission * Career Services * One Stop * Scholarships * Student Account * Health & Wellness * Student Schedule * Withdrawal & Cancellation * (12.18)
Expand

myMiami

10300: myMiami * 1097993: myMiami (OneCampus) * (06.22ca)
Expand

Phones, Voicemail & Fax

Desk Phone * Jabber * Cellular Phone * XMediusFAX * Call Center * Billing, Codes & Rates * LD Calling * (04.18)
Expand

Physical Campus

Academic & Admin Bldgs * Campus Laundry * Events & Room Scheduling * Laundry Facilities * Miami ID * Residence Halls * Campus Services (H.O.M.E) * (02.18)
Expand

Printing

Departmental Printing * MUprint (Pay4Print) * ComDoc * MOM * Datamax * (05.18)
Expand

Security

Disk Encryption * Milestone Security Cameras * Network Security * Phishing, Spam & Compromised Accounts * VPN * (10.17)
Expand

Software & Apps

Software: Personal & University-owned Computers * Adobe * Apple * AppPortal * Event Management System * Jamf * Microsoft * Tools * (04.18)
Expand

Teaching & Learning

Academic Advisor * Course Evals * Course List * myCourses * Photo Roster * Project Dragonfly * Textbooks * (05.18)
Expand

Television & Multimedia

(12.18ca)
Expand

UniqueID & Passwords

354594: UniqueID * 10296: MUnet Password Utilities * 10307: Oracle (Banner) Password Utility * (02.19ca)
Expand

University App: Banner

Banner 8/9 * Accounts & Access * Axiom * BDM * Job Submission * Printing * BannerWeb * Errors * (08.18ca)
Expand

University Apps

Expand

University Development Environment

GitLab * Jenkins * JIRA * Slack * (03.18)
Expand

University Library System

(05.18)
Expand

University Sites & Content Management

Cascade * Formstack * Web Alias Manager * WordPress * (07.19)
Expand

Viruses & Malware

Remove viruses, malware from personally owned macOS or Windows computers * (06.22ca)
Expand

Zoom

http://MiamiOH.edu/Zoom * #RemoteTechToolkit * (02.21ca)
Expand