Knowledge Base

Categories (43)

Remote Tech Toolkit

Stay Safe, Stay Healthy! COVID-19 Support * http://MiamiOH.edu/RemoteTechToolkit * #RemoteTechToolkit * (09.22ca)
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Your Knowledge Base

Search. Learn. Contribute.
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IT Services Policy Library

(01.21)
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Notices

(06.22)
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Accessibility

https://www.MiamiOH.edu/KnowAccess * 10337: Read&Write * 84282: Students Accessing Miami (SAM, AIM) * 902346: SensusAccess (CARES) * (03.21ca)
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Analytics, Research & Surveys

Indigenous Languages Digital Archive (ILDA) * Qualtrics * Research Computing Cluster * Snap Surveys * Faculty180 * HERI Faculty Survey * (02.2ca)
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Canvas

Operational Status: http://status.instructure.com/
eLearning: 9-6068
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CEC Technology Support

College of Engineering & Computing * (04.19ca)
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Checklist

451954: Checklist - Oxford
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Cisco Systems

Jabber * Webex * Webex Meetings * Webex Teams * (02.21ca)
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ClassTech

Immediate assist: 9-7900, option 9 * http://MiamiOH.edu/ClassTech
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Computer and Information Technology

https://MiamiOH.edu/KnowCIT * CIT/Hamilton * Regional CIT * (06.20c)
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Computing

Personal & University Computers * macOS * Windows * Browsers * Peripheral Devices * (03.18)
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Conference & Collaboration

10198: Cisco MeetMe * 10199: Webex * (02.19ca)
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DocuSign

1044178: DocuSign * (10.21ca)
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Duo Two-factor Authentication

http://MiamiOH.edu/Duo * (07.20ca)
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Emergency Alerts

10230: e2campus (Omnilert) * (02.21ca)
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File Storage & Sharing

Filelocker * Map Drive Utility * 10299: myFiles * 10411: MUFiles * G:\ drive * H:\ drive * Departmental Storage/Shared Space * Personal Storage/Web Space * Network Drives * (02.21ca)
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Google Services

11357: G Suite (Google) * Calendar * Chrome * Docs * Drive * Gmail * Google Account * Meet * YouTube * (01.21ca)
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Hosting

Control-M/EM * Request Tracker * Servers * (02.18)
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Identity & Access

Alumni/Alumnae Account * Courtesy Account * Employee Account * Entity Account * myMiami for Families * Active Directory * Miami Directory * (02.21ca)
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International Tech

https://MiamiOH.edu/InternationalTech
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LISTSERV

10283: LISTSERV * (02.21ca)
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Miami Directory

10697: Miami Directory * https://MiamiOH.edu/Directory/ * (02.21ca)
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Miami Email

Bulk Email * Email Alias * Entity Account * Lifetime Email * (02.18)
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Miami Network

Wireless Network * Wired Network * Network Infrastructure Services * DNS Servers * (03.21)
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Miami Student

Admission * Career Services * One Stop * Scholarships * Student Account * Health & Wellness * Student Schedule * Withdrawal & Cancellation * (12.18)
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myMiami

10300: myMiami * 1097993: myMiami (OneCampus) * (06.22ca)
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Phones, Voicemail & Fax

Desk Phone * Jabber * Cellular Phone * XMediusFAX * Call Center * Billing, Codes & Rates * LD Calling * (04.18)
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Physical Campus

Academic & Admin Bldgs * Campus Laundry * Events & Room Scheduling * Laundry Facilities * Miami ID * Residence Halls * Campus Services (H.O.M.E) * (02.18)
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Printing

Departmental Printing * MUprint (Pay4Print) * ComDoc * MOM * Datamax * (05.18)
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Security

Disk Encryption * Milestone Security Cameras * Network Security * Phishing, Spam & Compromised Accounts * VPN * (10.17)
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Software & Apps

Software: Personal & University-owned Computers * Adobe * Apple * AppPortal * Event Management System * Jamf * Microsoft * Tools * (04.18)
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Teaching & Learning

Academic Advisor * Course Evals * Course List * myCourses * Photo Roster * Project Dragonfly * Textbooks * (05.18)
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Television & Multimedia

(12.18ca)
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UniqueID & Passwords

354594: UniqueID * 10296: MUnet Password Utilities * 10307: Oracle (Banner) Password Utility * (02.19ca)
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University App: Banner

Banner 8/9 * Accounts & Access * Axiom * BDM * Job Submission * Printing * BannerWeb * Errors * (08.18ca)
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University Apps

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University Development Environment

GitLab * Jenkins * JIRA * Slack * (03.18)
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University Library System

(05.18)
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University Sites & Content Management

Cascade * Formstack * Web Alias Manager * WordPress * (07.19)
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Viruses & Malware

Remove viruses, malware from personally owned macOS or Windows computers * (06.22ca)
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Zoom

http://MiamiOH.edu/Zoom * #RemoteTechToolkit * (02.21ca)
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