Knowledge Base

Categories (51)

Your Knowledge Base

Search. Learn. Contribute.
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Knowledge Repositories

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Notices

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The MUIT Library

Best practices, guides, policies, rationales, and standards
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Accessibility

https://www.MiamiOH.edu/KnowAccess * Read&Write * Students Accessing Miami (SAM, AIM) * SensusAccess (CARES)
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Analytics, Research & Surveys

OAS * Qualtrics * Research Computing Cluster * Snap Surveys Tool * Tableau
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Banner

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Canvas

Operational Status: http://status.instructure.com/
eLearning: 9-6068
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CEC Technology Support

College of Engineering & Computing
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Checklist

Checklist - Oxford
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Cisco Systems

Jabber * Webex * Webex Meetings * Webex Teams
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ClassTech

Immediate assist: 9-7900, option 9 * http://MiamiOH.edu/ClassTech
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Computer and Information Technology / Hamilton

https://MiamiOH.edu/KnowCIT * CIT/Hamilton * Regional CIT
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Computing

Personal & University-owned Computers * macOS * Windows * Browsers * Peripheral Devices
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Conference & Collaboration

Cisco Systems
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DocuSign

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Duo Two-factor Authentication

http://MiamiOH.edu/Duo
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Emergency Alerts

e2Campus (Omnilert)
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File Storage & Sharing

Filelocker * Map Drive Utility * myFiles * MUFiles * Departmental Storage/Shared Space * Personal Storage/Web Space * Network Drives
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Google Services

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Hosting

AppWorx * Servers
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Identity & Access

Miami Account * Active Directory * Alumni/Alumnae Account * Community Account * Courtesy Account * Employee Account * Entity Account * Student Info for Families
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International Tech

https://MiamiOH.edu/InternationalTech
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IT Portfolio & Project Management

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LISTSERV

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Miami Directory

https://MiamiOH.edu/Directory/
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Miami Email

Email Set-up * Bulk Email * Email Alias * Lifetime Email
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Miami Network

Wireless Network * Wired Network * Network Infrastructure Services * Gaming Consoles * MAC Address * Viruses and Malware
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Miami Student

Admission * One Stop * Scholarships * Student Account * Health & Wellness * Withdrawal & Cancellation
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myMiami

myMiami (OneCampus)
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Phones, Voicemail & Fax

Cellular Phone * Desk Phone * FAX * Softphone Apps * Voicemail
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Physical Campus

Academic & Admin Bldgs * Campus Laundry * Events & Room Scheduling * Miami ID * Physical Facilities Dept * Residence Halls * Campus Services
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Printing

Departmental & Network Printing * MUprint (Pay4Print) * ComDoc * MOM
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Remote Tech Toolkit

http://MiamiOH.edu/RemoteTechToolkit * #RemoteTechToolkit
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Security

Disk Encryption * Network Security * Phishing, Spam & Compromised Accounts * Security Cameras * VPN
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Software & Apps

Software for conditional use, personally owned and University-owned computers * Adobe * AppPortal * Microsoft * Self Service * Software Center * VPN
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Teaching & Learning

Academic Advisor * Course Evals * Course List * myCourses * Photo Roster * Project Dragonfly * Textbooks
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Television & Multimedia

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Travel

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UniqueID & Passwords

MUnet Password Utilities
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University Apps

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University Development Environment

GitLab
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University Library System

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University Sites & Content Management

Cascade * Formstack * Web Alias Manager * WordPress
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Viruses & Malware

Remove viruses, malware from personally owned macOS or Windows computers
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Workday Platform

Workday Platform * Workday Community
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Workday Student

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Zoom

http://MiamiOH.edu/Zoom * #RemoteTechToolkit
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IT Process & Planning

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Knowledge Management

KBManager@MiamiOH.edu * Reviewed continually
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SSOT: SolDel Development

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