Knowledge Base

Categories (44)

Remote Tech Toolkit

Stay Safe, Stay Healthy! COVID-19 Support * http://MiamiOH.edu/RemoteTechToolkit * #RemoteTechToolkit * (09.22ca)

Your Knowledge Base

Search. Learn. Contribute.

IT Services Policy Library

(01.21)

Notices

(06.22)

Accessibility

https://www.MiamiOH.edu/KnowAccess * 10337: Read&Write * 84282: Students Accessing Miami (SAM, AIM) * 902346: SensusAccess (CARES) * (03.21ca)

Analytics, Research & Surveys

Indigenous Languages Digital Archive (ILDA) * Qualtrics * Research Computing Cluster * Snap Surveys * Faculty180 * HERI Faculty Survey * (02.2ca)

Canvas

Operational Status: http://status.instructure.com/
eLearning: 9-6068

CEC Technology Support

College of Engineering & Computing * (04.19ca)

Checklist

451954: Checklist - Oxford

Cisco Systems

Jabber * Webex * Webex Meetings * Webex Teams * (02.21ca)

ClassTech

Immediate assist: 9-7900, option 9 * http://MiamiOH.edu/ClassTech

Computer and Information Technology

https://MiamiOH.edu/KnowCIT * CIT/Hamilton * Regional CIT * (06.20c)

Computing

Personal & University Computers * macOS * Windows * Browsers * Peripheral Devices * (03.18)

Conference & Collaboration

10198: Cisco MeetMe * 10199: Webex * (02.19ca)

DocuSign

1044178: DocuSign * (10.21ca)

Duo Two-factor Authentication

http://MiamiOH.edu/Duo * (07.20ca)

Emergency Alerts

10230: e2campus (Omnilert) * (02.21ca)

File Storage & Sharing

Filelocker * Map Drive Utility * 10299: myFiles * 10411: MUFiles * G:\ drive * H:\ drive * Departmental Storage/Shared Space * Personal Storage/Web Space * Network Drives * (02.21ca)

Google Services

11357: G Suite (Google) * Calendar * Chrome * Docs * Drive * Gmail * Google Account * Meet * YouTube * (01.21ca)

Hosting

Control-M/EM * Request Tracker * Servers * (02.18)

Identity & Access

Alumni/Alumnae Account * Courtesy Account * Employee Account * Entity Account * myMiami for Families * Active Directory * Miami Directory * (02.21ca)

International Tech

https://MiamiOH.edu/InternationalTech

LISTSERV

10283: LISTSERV * (02.21ca)

Miami Directory

10697: Miami Directory * https://MiamiOH.edu/Directory/ * (02.21ca)

Miami Email

Bulk Email * Email Alias * Entity Account * Lifetime Email * (02.18)

Miami Network

Wireless Network * Wired Network * Network Infrastructure Services * DNS Servers * (03.21)

Miami Student

Admission * Career Services * One Stop * Scholarships * Student Account * Health & Wellness * Student Schedule * Withdrawal & Cancellation * (12.18)

myMiami

10300: myMiami * 1097993: myMiami (OneCampus) * (06.22ca)

Phones, Voicemail & Fax

Desk Phone * Jabber * Cellular Phone * XMediusFAX * Call Center * Billing, Codes & Rates * LD Calling * (04.18)

Physical Campus

Academic & Admin Bldgs * Campus Laundry * Events & Room Scheduling * Laundry Facilities * Miami ID * Residence Halls * Campus Services (H.O.M.E) * (02.18)

Printing

Departmental Printing * MUprint (Pay4Print) * ComDoc * MOM * Datamax * (05.18)

Security

Disk Encryption * Milestone Security Cameras * Network Security * Phishing, Spam & Compromised Accounts * VPN * (10.17)

Software & Apps

Software: Personal & University-owned Computers * Adobe * Apple * AppPortal * Event Management System * Jamf * Microsoft * Tools * (04.18)

Teaching & Learning

Academic Advisor * Course Evals * Course List * myCourses * Photo Roster * Project Dragonfly * Textbooks * (05.18)

Television & Multimedia

(12.18ca)

Training

10379: TRAIN * 10360: SkillPort * (07.20ca)

UniqueID & Passwords

354594: UniqueID * 10296: MUnet Password Utilities * 10307: Oracle (Banner) Password Utility * (02.19ca)

University App: Banner

Banner 8/9 * Accounts & Access * Axiom * BDM * Job Submission * Printing * BannerWeb * Errors * (08.18ca)

University Apps

University Development Environment

GitLab * Jenkins * JIRA * Slack * (03.18)

University Library System

(05.18)

University Sites & Content Management

Cascade * Formstack * Web Alias Manager * WordPress * (07.19)

Viruses & Malware

Remove viruses, malware from personally owned macOS or Windows computers * (06.22ca)

Zoom

http://MiamiOH.edu/Zoom * #RemoteTechToolkit * (02.21ca)