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    Procedure: Defect Tracking / Report a defect in a product
    AppWorx / Create Banner Jobsub
    Procedure: KM / Review and publish internal-use Knowledge content
    Procedure: KM / Link internal-use content to public-facing content
    Procedure: KM / Generate report of KB articles owned by UIT group
    Procedure: KM / Find an unpublished draft in the KB
    Procedure: KM / Discover and review feedback in KB articles
    Procedure: KM / Create a content-specific template
    Procedure: KM / Add an image link to a ClassTech article
    Procedure: CIT Server / Remote access on macOS
    Procedure: CIT Server / Remote access on Windows
    For ownership assignment and currency renewal in July 2025, contact Dr. Marianne Murphy at murph103@miamioh.edu
    Procedure: KM / Check the accessibility of an article
    Process: Laravel / Keep an application up-to-date
    Procedure: KM / Retire a Knowledge article to archive