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Procedure: CIT Web Server / Map on Windows
Procedure: CIT Web Server / Map on macOS
Procedure: MySQL / Use on CIT server and lab computers
Procedure: KM / Add public-facing content to the KB
Procedure: KM / Document a resolution for an escalated ticket
Procedure: KM / Advise possible KB content change as Observer or User
Procedure: KM / Add internal-use content to the KB
Procedure: KM / Retire a KB article to archive
Modify a job schedule / AppWorx
Create Banner Jobsub / AppWorx
Map on Windows / (M)drive
Access the CIT Server on macOS / CIT Server
Access the CIT server on Windows / CIT Server
For ownership assignment and currency renewal in July 2026, contact Dr. Marianne Murphy at murph103@miamioh.edu