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Appworx / Log in to Appworx Test and Prod
Appworx / Modify job prompts for a single run
Appworx / Modify job prompts
Appworx / Modify job schedule
Procedure: KM / Retire obsolete KB articles to archive
Procedure: KM / Find an unpublished draft in the KB
Procedure: KM / Document a resolution for an escalated ticket
Procedure: KM / Discover and review feedback in KB articles
Procedure: KM / Advise possible KB content change as Observer or User
Procedure: KM / Add public-facing content to the KB
Procedure: KM / Add internal-use content to the KB
Procedure: (M)drive / Map on macOS
Procedure: KM / Review unpublished or abandoned KB drafts
Procedure: KM / Revise KB content as Owner or SME
Procedure: MySQL / Use on CIT server and lab computers