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Procedure: Defect Tracking / Report a defect in a product
AppWorx / Modify job schedule
Procedure: KM / Add image link to ClassTech article
Procedure: KM / Training prep
Procedure: KM / Review unpublished or abandoned KB drafts
Procedure: KM / Review and publish internal-use Knowledge content
Procedure: KM / Retire a Knowledge article to archive
Procedure: KM / Link internal-use content to public-facing content
Procedure: KM / Generate report of KB articles owned by UIT group
Procedure: KM / Find an unpublished draft in the KB
Procedure: KM / Edit KB content as Owner or SME
Procedure: KM / Document a resolution for an escalated ticket
Procedure: KM / Discover and review feedback in KB articles
Procedure: KM / Create a content-specific template