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McGraw-Hill Connect / User Support
Knowledge Base
Teaching & Learning
Textbooks
Browser / Allow or block pop-up blocker in Safari
Knowledge Base
Computing
Computing: Browser
Pearson / User Support
Knowledge Base
Teaching & Learning
Textbooks
Desk Phone / Cisco VoIP Phone User Support
Knowledge Base
Phones, Voicemail & Fax
Desk Phone
Duo / Guide: Choose an authentication method (START HERE!)
Knowledge Base
Duo Two-factor Authentication
Duo: Getting started
https://MiamiOH.edu/DuoGuide
Microsoft Windows / User Support
Knowledge Base
Software & Apps
Microsoft Apps + Windows OS
Tech Services / Miami Regional campuses
Knowledge Base
Your Knowledge Base
Training: KM / Create and maintain Knowledge content
Knowledge Base
Knowledge Management
KM: Guides + Standards
KB / Guide: Use "Exact Match" Search
Knowledge Base
Your Knowledge Base
http://MiamiOH.edu/KBSearch
Procedure: KM / Add public-facing content to the KB
Knowledge Base
Knowledge Management
KM: Procedures
Procedure: KM / Add internal-use content to the KB
Knowledge Base
Knowledge Management
KM: Procedures
Duo, YubiKey / User Support
Knowledge Base
Duo Two-factor Authentication
Duo: Account Management
Duo / User Support
Knowledge Base
Duo Two-factor Authentication
Duo: Account Management
Procedure: KM / Retire a KB article to archive
Knowledge Base
Knowledge Management
KM: Procedures
One Stop / Support Directory
Knowledge Base
One Stop
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