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Google Services / User Support (G Suite)
Chrome / Guide: Search a single domain for support info
MiamiOH.edu/LetMeGoogleThatForYou
(template) [Service/App/Asset Name] / [Direct Action or Specific Issue]
Standard: Template for use in documenting Knowledge to publish for our public users
Desk Phone / Cisco VoIP Phone User Support
KM Standard / Approved spelling list of names and terminology
Approved list for proper spelling of application, product, and service names, and IT-industry terminology
Support Directory / Resources and real-time status dashboards
Third-party technical support, training, and knowledge base sites; and operational status dashboards
macOS / Lost or stolen laptop
Miami Directory / Divisional and Regional Technology Services
Technology services and resources throughout the Oxford and regional campuses
LISTSERV / User Support
Microsoft Windows / User Support
Adobe Software / User Support and Status
Supported by Adobe Help Center at https://helpx.adobe.com/support.html
KB / Guide: Use "Exact Match" Search
MiamiOH.edu/KBSearch
Duo / Guide: Choose an authentication method (START HERE!)
https://MiamiOH.edu/DuoGuide
Duo / User Support
Pearson / User Support