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    (template) USER Instructions
    Standard: Template for use in documenting Knowledge to publish for our public users
    (template) USER Guide/Directory
    Standard: Template for use in documenting general instructions, checklists, recommendations, directory of sources/links, rules
    (template) Training: KM / Create and maintain proactive Knowledge content
    (template) Request: [Service/App/Asset Name] / [Action]
    Standard: Template for use in documenting standardized service requests available to our public users
    Procedure: KM / Review currency of published KB content
    Procedure: KM / Review and publish internal-use Knowledge content
    Procedure: KM / Link internal-use content to public-facing content
    Procedure: KM / Generate report of KB articles owned by UIT group
    Procedure: KM / Find an unpublished draft in the KB
    Procedure: KM / Discover and review feedback in KB articles
    Procedure: KM / Create a content-specific template
    Chrome / Guide: Search a single domain for support info
    MiamiOH.edu/LetMeGoogleThatForYou
    Procedure: KM / Add an image link to a ClassTech article
    Procedure: KM / Check the accessibility of an article