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Directory: Support resources and real-time status dashboards
Third-party technical support, training, and knowledge base sites; and operational status dashboards
Standard: Approved spelling list of names and terminology
Approved list for proper spelling of application, product, and service names, and IT-industry terminology
Directory: Adobe software user support
Supported by Adobe Help Center at https://helpx.adobe.com/support.html
Directory: Cisco IP Phone user support
Directory: Microsoft and Windows user support
Google / Guide: Search a single domain for support info
MiamiOH.edu/LetMeGoogleThatForYou
Guide: Duo / Choose an authentication method (START HERE!)
https://MiamiOH.edu/DuoGuide
Duo / YubiKey user support
One Stop / Support Directory
Duo / User support
Browser / Launch a private or incognito window
KB / Guide: Use "Exact Match" Search
MiamiOH.edu/KBSearch
Directory: Chalk & Wire user support
(template) [Service/App/Asset Name] / [Direct Action or Specific Issue]
Standard: Template for use in documenting Knowledge to publish for our public users