Purpose and Overview
Miami University provides a secure and scalable hosting environment for critical university applications and services. This service supports on-premises infrastructure as well as Miami’s private cloud solutions hosted in AWS, offering departments flexibility in deploying and managing their IT resources.
Features and Benefits
Features:
- Virtual Server Hosting: Managed virtual machines for applications, databases, and development environments.
- Cloud Integration: Private cloud solutions with AWS for scalability and resilience.
- Data Storage & Backup: Secure and compliant storage with routine backups.
- Web Hosting: Support for university-affiliated websites and applications.
- Security & Compliance: Firewalls, monitoring, and access controls to ensure data protection.
- Database Hosting: Managed solutions for SQL and Oracle databases.
Benefits:
- Reduced infrastructure management overhead for departments.
- Secure hosting environment with high availability.
- Scalable resources to meet evolving business needs.
- Expert IT staff managing underlying infrastructure and security.
- Integration with Miami’s Single Sign-On (SSO) and other enterprise tools.
Service Boundaries and Constraints
- Hosting availability depends on resource capacity and security considerations.
- Departments are responsible for application-level support and data compliance.
- Some specialized applications may require additional approvals or custom configurations.
Eligibility and Audience
This service is primarily designed for Miami University's IT staff and affiliated technical teams responsible for managing institutional applications and infrastructure. It supports:
- IT Administrators: For deploying, managing, and maintaining university-hosted services.
- Enterprise Application Owners: For hosting and integrating critical business applications.
This service is not generally intended for direct use by faculty, staff, or students for personal or academic purposes but it is possible to request a Memorandum of Understanding for IT Service to host an application or database for such purposes.
Getting Started and Support
- Infrastructure requests: Use the red buttons on this service to initiate a wide variety of service requests and changes related to this service
For assistance, visit miamioh.edu/itchat or contact IT Help at 513-529-7900