Security Camera

Purpose and Overview

IT Services installs video cameras and cabling infrastructure and manages storage of video data. Physical Facilities department is responsible for approval for any video camera installed on campus and will direct IT with approved installations.

Features and Benefits

Features

• Installation Services: Professional installation of security cameras and necessary cabling infrastructure.
• Video Data Management: Secure storage and management of video footage, retaining data for 30 days.
• Access Control: Provision of access to video footage through the Milestone security camera system software.
• Maintenance Support: Assistance with troubleshooting and repositioning of existing cameras.

Benefits

• Enhanced Security: Deterrence of unauthorized activities and improved safety across campus.
• Operational Efficiency: Streamlined processes for managing and accessing video surveillance data.
• Compliance Support: Assistance in adhering to university policies regarding video surveillance.

Service Boundaries and Constraints 

• Scope: Installation and management services are available for university-owned facilities.
• Eligibility: Available to faculty and staff initiating security enhancements within university premises.
• Conditions: Installation typically completed within one month of approval; costs vary based on site-specific requirements.

Eligibility and Audience

This service is available to Miami University faculty and staff who require security camera installations or related support within university facilities.

Getting Started and Support

• Request Installation: New Installations require approval from Physical Facilities and often require funding for the network infrastructure to support the camera

  • Choose the “Submit a Service Request” link with Miami Physical Facilities at https://miamioh.edu/finance-business/physical-facilities/service-request.html
  • The request will be assigned to a project manager in Planning, Architecture and Engineering (PAE) for review, cost estimate, and approval
  • Once approved, the assigned PAE project manager will submit the installation request to IT Services
    • Click the Request Change button on this page
    • Purchase and install (obtain a quote)
  • An IT Services engineer will contact you to schedule a site review and develop a final quote
  • A typical installation, including cabling, costs estimates are usually between $1,000  - $1,500 including the cost of the camera. Actual cost may be lower and will be determined during a site visit with digital camera consultants
  • IT Services will coordinate the installation of the camera(s) and cabling infrastructure with the contractors
  • Camera installation is typically completed within one month of PFD approval. 
• For all other matters, Click the Request Change button on this page to initiate a variety of requests related to security cameras:
  • Replace an existing camera (e.g. upgrading an existing camera to a newer model)
  • Request access
  • Reposition camera
  • Relocate existing camera
  • Request service/troubleshooting
  • Export security camera footage
• Miami camera policy: https://miamioh.edu/policy-library/administration-operations/university-property/buildings-grounds.html
• FAQs available in the Security Camera Knowledge Base
• Access Footage: For assistance accessing the Milestone security camera system software, refer to the Security Camera / Assistance needed to access Milestone system software knowledge base article.

Need Help? 

For 24x7 assistance, contact IT Help at 513-529-7900 or initiate a chat session via Miami IT Chat