Introduction
IT Services provides application/database hosting, maintenance, and data integration for Miami University’s Enterprise Resource Planning Tool (currently Banner/Ellucian).
Capabilities
- Manage ERP
- Manage Data Integration
Benefits
- Applications are hosted in a secure data center
- Data and power backup
- Customer continues to provide support and management of enterprise application in their business area
Features
- Hosting includes server space for development, testing and production environments
- Software versions are kept up-to-date
- Ensure security patches are in place
- IT Services staff coordinate with customer and vendor to arrange appropriate maintenance and upgrade windows
- Backups are performed based upon terms of agreement
Cost
Additional Resources