Introduction
IT Services enables departments to provide telephone call centers for their customers.
Capabilities, Benefits & Features
- Call Center enables receiving or transmitting a large volume of requests by telephone
- Improve customer satisfaction
- Customizable
- Reporting
- Call Recording
Who uses it?
- Primarily, administrative offices
Cost
There may be start-up costs for special features and programming that can be determined during initial consulting. There is no on-going cost for a call center.