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Knowledge Management
KM: Procedures
KM: Procedures
55923: Knowledge Management Process * 348532: Knowledge Base (KB)
Articles (19)
Procedure: JIRA / Add the KMRubric account to a project
Procedure: KM / Add an image link to a ClassTech article
Procedure: KM / Add an image to a KB article
Procedure: KM / Add internal-use content to the KB
Procedure: KM / Add public-facing content to the KB
Procedure: KM / Advise possible KB content change as Observer or User
Procedure: KM / Check the accessibility of an article
Procedure: KM / Create a content-specific template
Procedure: KM / Discover and review feedback in KB articles
Procedure: KM / Document a resolution for an escalated ticket
Procedure: KM / Edit KB content as Owner or SME
Procedure: KM / Find an unpublished draft in the KB
Procedure: KM / Generate report of KB articles owned by UIT group
Procedure: KM / Link internal-use content to public-facing content
Procedure: KM / Retire a Knowledge article to archive
Procedure: KM / Review and publish internal-use Knowledge content
Procedure: KM / Review currency of published KB content
Procedure: KM / Review unpublished or abandoned KB drafts
Procedure: KM / Training prep
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