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Knowledge Management
KM: Procedures
Procedure: KM / Create a content-specific template
Procedure: KM / Create a content-specific template
Tags
KM-2
Knowledge
SOP
Objective
To provide instruction for creating a content-specific template as may be required for non-standard documentation
To provide overview of template lifecycle and currency review
User
Knowledge Base Manager (KB Manager)
Subject-matter Expert (SME)
Environment
348532: Knowledge Base (KB)
56345: Knowledge Management (KM 2.0)
Procedure
SME develops and drafts content-specific template
Template must be drafted in a way that allows use for multiple purposes
Template must follow the standard format for headers and text, and adhere to the same accessibility guidelines
SME submits content-specific template to KB manager for review and approval
KB manager creates and publishes the template in the editor tool
KB manager reviews all templates annually to ensure relevance and usefulness
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Details
Article ID:
22731
Created
Tue 1/10/17 2:16 PM
Modified
Thu 9/19/24 1:07 PM
Can you resolve this issue yourself?
Yes! This is self-service with a smile.
Related Articles (2)
(template) USER Guide/Directory
Standard: Template for use in documenting general instructions, checklists, recommendations, directory of sources/links, rules
Support Guide: KM / KB templates
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Press Alt + 0 within the editor to access accessibility instructions, or press Alt + F10 to access the menu.
Check out this article I found in the IT knowledge base.<br /><br /><a href="https://miamioh.teamdynamix.com/TDClient/1813/Portal/KB/ArticleDet?ID=22731">https://miamioh.teamdynamix.com/TDClient/1813/Portal/KB/ArticleDet?ID=22731</a><br /><br />Procedure: KM / Create a content-specific template