(template) USER Guide/Directory

Problem

• Where can I find information about / general instructions for use of [Service/App/Asset name]?

Scope

• (Briefly describe what the user can expect from using the product or service)

Resolution

• (Provide checklist, recommendations, information)
•  

Notes (optional — delete if not needed)

• (List possible issues and what the user should do if one occurs)
• For technical issues, contact the <vendor> at 000-000-0000 for assistance
• Follow this link to the <vendor> support site for technical and end-user information

User

• (List role, group, or department)

System

• (Asset number): (Name of product, service, or technology as given in asset)