Canvas / Simple Syllabus

Objective

  • To provide information about who to contact for technical assistance with Simple Syllabus in Canvas

User

  • Canvas Instructor

Environment

  • 10185: Canvas
  • 1909220: Simple Syllabus

Instructions 

  1. To get technical support with Simple Syllabus, you have four options:
    1. Email your question to help@simplesyllabus.com
    2. Fill out the Help Question submission form on Simple Syllabus’s website
    3. Place a support ticket through the Simple Syllabus knowledge base, Simple Guide
    4. Request Help through the Miami University’s Simple Syllabus Dashboard by selecting the question mark icon in the bottom-right corner

 

Notes

  • General questions about Simple Syllabus should be directed to Nkosi Shanga, Academic Application Technology Specialist, Office of the Provost
  • The Nursing Department has their own, second Simple Syllabus integration called NSG Syllabus in Canvas. Questions about this integration should be directed to Mohammed Alkhafaji, Systems Operations Specialist, Nursing
     
  • Miami Online offers Canvas training
    • Office hours and support will be offered throughout each term. Look for an announcement in Canvas and an email to all faculty
    • Resources for using technology, guides, and best practices can be found on the Miami Online website
  • Visit the Canvas Status Dashboard to check performance information for Canvas services
  • Instructure provides up-to-date instructor documentation and instructions for Canvas

 

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