Canvas / Simple Syllabus

Objective

• To provide information about who to contact for technical assistance with Simple Syllabus in Canvas

User

• Canvas Instructor

Environment

• 10185: Canvas
• 1909220: Simple Syllabus

Instructions 

1. To get technical support with Simple Syllabus, you have four options:
   1. Email your question to help@simplesyllabus.com
   2. Fill out the Help Question submission form on Simple Syllabus’s website
   3. Place a support ticket through the Simple Syllabus knowledge base, Simple Guide
   4. Request Help through the Miami University’s Simple Syllabus Dashboard by selecting the question mark icon in the bottom-right corner

Notes

• General questions about Simple Syllabus should be directed to Nkosi Shanga, Academic Application Technology Specialist, Office of the Provost
• The Nursing Department has their own, second Simple Syllabus integration called NSG Syllabus in Canvas. Questions about this integration should be directed to Mohammed Alkhafaji, Systems Operations Specialist, Nursing
   
• Miami Online offers Canvas training
  • Office hours and support will be offered throughout each term. Look for an announcement in Canvas and an email to all faculty
  • Resources for using technology, guides, and best practices can be found on the Miami Online website
• Visit the Canvas Status Dashboard to check performance information for Canvas services
• Instructure provides up-to-date instructor documentation and instructions for Canvas
  • Browse all Canvas Guides by product or see the Canvas Instructor Guide