Procedure: KM / Check the accessibility of an article


  • To provide instruction on checking the accessibility of an article approved for publication


  • Knowledge Base Manager
  • Knowledge Contributor
  • K-CAB



  1. Log in to the KB and locate your article
  2. On the article page, click the Edit Article button to open Content editor page
  3. At the top of the Body editor field, click the Source button display HTML content
  4. Copy all HTML article content within the editor field
  5. Open the Accessibility Checker tool
  6. In the tool, click the Paste HTML Markup tab to open field
    • Paste the HTML content into the field and click Check It
    • Review the report for Known Problems and Likely Problems
      • Potential Problems are currently considered marginal and acceptable
  7. Return to the KB article editor field and correct all Known Problems and Likely Problems listed in the report
  8. Click Save




Print Article


Article ID: 24845
Mon 2/13/17 2:11 PM
Fri 2/23/24 2:46 PM
Can you resolve this issue yourself?
Yes! This is self-service with a smile.
Supported Office or Community
University Community of Students, Staff, and Faculty