Procedure: KM / Check the accessibility of an article

Objective

• To provide instruction on checking the accessibility of an article approved for publication

User

• Knowledge Base Manager
• Knowledge Contributor
• K-CAB

Environment

• 55923: Knowledge Management Process
• 348532: Knowledge Base (KB)
• 56345: Knowledge Management (KM 2.0)
• Accessibility Checker (tool)

Procedure 

1. Log in to the KB and locate your article
2. On the article page, click the Edit Article button to open Content editor page
3. At the top of the Body editor field, click the Source button display HTML content
4. Copy all HTML article content within the editor field
5. Open the Accessibility Checker tool
6. In the tool, click the Paste HTML Markup tab to open field
   • Paste the HTML content into the field and click Check It
   • Review the report for Known Problems and Likely Problems
     • Potential Problems are currently considered marginal and acceptable
7. Return to the KB article editor field and correct all Known Problems and Likely Problems listed in the report
   • Review Web Content Accessibility Guidelines (WCAG) 2 Level AA Conformance standards
8. Click Save

Notes

• Web Content Accessibility Guidelines (WCAG) 2.0 are recommendations for making web content accessible for people with visual, hearing, physical, cognitive, and neurological disabilities
  • Bookmark this customizable quick-reference of WCAG 2.0 requirements and techniques
• Level AA indicates the second level of conformance requirements and testing used to meet success criteria
  • Learn more when you read this detailed article on understanding conformance, presented by World Wide Web Consortium (W3C)