Popular Services

Reset Forgotten Password

If you have forgotten your password, you can reset it using one of the password reset options on the MUnet Password Utilities page.​​​​ You can also use this form to request the deactivation of your Miami email account.

Get Office Pro Plus for Mac or PC

Faculty, staff, and students may use this service to receive free Office Pro Plus downloads for Windows and Macintosh computers.

Get Cisco AnyConnect VPN for Windows

Miami students, faculty, and staff can use this application for Windows to access internal Miami resources securely from off-campus or to connect to protected IT systems, such as Native Banner.

FBS Divisional Help from FBS-IT

FBS Divisional offices will use this form to request specific help from FBS-IT that is NOT related to Miami desktop software or hardware or questions about email or other programs that are in general use across the entire university. For that, please contact IT Help via normal methods (phone, chat, or email).

Requests for FBS-IT Help are typically fulfilled within 4 business days, though certain reporting changes will take longer.

VPN (Virtual Private Network) Overview

A Virtual Private Network (VPN) employs encryption and other security means to secure your data when using your computer through public network access (wired or wireless) off campus.

One Stop

The One Stop provides information and answers questions in the areas of scholarship, financial aid, registration, billing, payment, and student records.

Classroom Technologies Overview

Service provides support of the teaching and learning experience through the provision and support of a standard package of classroom technologies

Email Overview

Reliable and secure email service provided through Google's Gmail App.

Zoom Webinar Request

Door Access Issues

Faculty, staff, and students may use this form to report issues with electronic locking doors at any Miami University campus.

Get Help

Need additional help or requesting something you cannot find in the service catalog? Use this form to submit a ticket and someone will address it.

Request Courtesy Account

Courtesy accounts, also known as hosted accounts, are created to provide technology resources for qualified non-Miami University individuals. A Miami University faculty or staff member may request courtesy accounts on behalf of an individual who is not currently affiliated with the university. The request form must be submitted by a Dean or Department Chair.

Lookup UniqueID

If you have forgotten your UniqueID, you can look it up by using your Banner (+) number or Social Security number.

Install MATLAB for Windows

Matlab is designed to analyze data, develop algorithms, and create models.

Personal Software Sales Overview

Allows students, faculty and staff to download software at Miami-negotiated prices and to be aware of software site licenses so they do not purchase software elsewhere.

Configure AppPortal applications and desktops for macOS

Miami's AppPortal technology streams applications to your computer or device, making the application appear as if it is running from your computer or device. AppPortal technology provides access to Banner and Kronos, as well as access to Windows applications for Mac users and CSE 148 students.

Install Microsoft Office on University-Owned Windows Computers

Faculty and staff may install Microsoft Office using Software Center on their University-owned Windows computer in compliance with licensing arrangements negotiated by the University.

Request a Canvas Site

Canvas course sites are created automatically for ALL courses listed in Banner once the course schedule is published in Banner. Faculty and staff may use this form to request the creation of a Canvas course site for purposes such as course development, sharing information, employee training or committee collaboration.

Oracle Password: Changing Your Oracle Password

The Oracle Password Utility provides an easy method for changing your Oracle password by logging in with your MUnet password (used for myMiami, email, and most other Miami resources.)

Microsoft Development Software

A variety of Microsoft software is available for free download to students taking classes in specific departments. Students taking any STEM (Science, Technology, Engineering or Math) get some basic Microsoft software while students in Computer Science, MIS, IMS, Engineering get access to most all Microsoft Development Software.

Request for Banner Security

This form is to be used by authorized individuals from administrative offices to grant security access to Banner.

Request to Create or Change Entity Email Account

Entity email accounts do not correspond directly to individuals. They are created for a group of people, such as a department or student organization.

Enable Web Conferencing for an Entity Account

Install Windows Map Drive Utility

Allows students, faculty, and staff to automatically connect to network drives at Miami.

Request Access to Slack

Slack is a communication and collaboration tool primarily used by staff at Miami University. This instance of Slack is delivered by IT Services and is available for all staff at Miami.