Popular Services
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Service provides secure wireless connection to Miami’s network and the Internet and is available in 100% of Miami’s indoor spaces on all campuses, and key areas outdoors.
Phone services that support a variety of phone technologies including hardware/software phones, faxes, and call centers.
Best effort software support of student and staff personally-owned computing devices.
Reliable and secure email service provided through Google Gmail App.
A Virtual Private Network (VPN) employs encryption and other security means to secure your data when using your computer through public network access (wired or wireless) off campus.
Support of University-owned computing devices.
The Miami ID is the official university identification, providing students, faculty, and staff access to essential campus services. While Miami University has transitioned to a Digital ID as the default format, physical ID cards remain available upon request. The ID allows access to campus buildings, meal plans, MUlaa debit accounts, recreation centers, library services, and more.
FBS Divisional offices will use this form to request specific help from FBS-IT that is NOT related to Miami desktop software or hardware or questions about email or other programs that are in general use across the entire university. For that, please contact IT Help via normal methods (phone, chat, or email).
Requests for FBS-IT Help are typically fulfilled within 4 business days, though certain reporting changes will take longer.
Miami University provides approximately 90 channels of entertainment, information, and educational television programming via streaming and a more traditional cable television in very limited situations. All students living in residence halls have automatic access to the Miami University - personal streaming service. The Miami University Community streaming service is available in select common areas or administrative conference rooms, or individual faculty or staff offices. Traditional cable television service still available in a limited number of buildings (Marcum conference center and some athletic facilities)
IT Services provides web, application, data, and server hosting including data integration services for commercial, open-source and, in-house developed solutions for the Miami University community.
Miami University's IT Security Services are dedicated to safeguarding the university's digital assets, ensuring the confidentiality, integrity, and availability of information systems. These services address the growing need for robust cybersecurity measures in an academic environment, protecting against threats such as unauthorized access, data breaches, and other cyber risks.
IT Service Management (ITSM) is the capability responsible for providing and supporting the information technology services used throughout the University.
Provide Miami University community secure accounts for identity and access to University computer resources.
Miami University provides a secure and reliable wired (Ethernet) Internet connection across all campus buildings. This service ensures that faculty, staff, students, and guests have consistent access to the university's network and the broader Internet, supporting academic, administrative, and personal activities. For some use cases, ,using a wired Internet connection is superior to a Wi-Fi connection.
IT Services installs video cameras and cabling infrastructure and manages storage of video data. Physical Facilities department is responsible for approval for any video camera installed on campus and will direct IT with approved installations.
Branded as myMiami, this service provides a single location providing aggregated personalized information and links to various university systems and resources.
Student, faculty, and staff gain entry to buildings and rooms across all electronically controlled Miami campus doors using their Miami ID card or a mobile app.
Slack is a communication and collaboration tool primarily used by staff at Miami University. This instance of Slack is delivered by IT Services and is available for all staff at Miami.
The Directory Assistance service supports the accuracy and accessibility of contact information for Miami University faculty, staff, departments, and offices. It ensures that university community members and the public can find the correct names, phone numbers, email addresses, and organizational affiliations for Miami personnel through the university's online directory and telephone assistance services
MUprint is Miami University's campus-wide printing service, providing convenient, self-service printing options for students, faculty, and staff. Whether you need to print coursework, administrative documents, or personal materials, MUprint offers accessible printing solutions at various locations across campus.
When you use your Miami UniqueID and MUnet password to log in to certain Miami services or applications, you will be prompted to enter a six-digit single-use verification code. Unlike a PIN number for an ATM, the code changes with every login and can be used only one time.
Miami University utilizes an Enterprise Resource Planning (ERP) system to integrate and manage core institutional processes, including human resources, finance, payroll, procurement, and student information. In 2024, the university transitioned from its legacy Banner system to Workday, a modern, cloud-based ERP platform. This transition aims to enhance operational efficiency, data accuracy, and user experience for faculty, staff, and students.
Student, faculty, and staff are invited to identify and report barriers to inclusion that you encounter in Miami's technology.