Popular Services

Microsoft 365

Microsoft 365 (formerly known as Microsoft Office 365) is the hub for all of the classic Microsoft tools: Office, Excel, Powerpoint, Outlook, and more. All Miami students and employees can download and use these tools free of charge.

MUprint Overview

MUprint allows students and faculty/staff to print at convenient locations through a cost-recovery program.

Get Help

Need additional help or requesting something you cannot find in the service catalog? Chat with our chatbot, Swoop, or use Live Chat to speak to an advisor.

Reset Forgotten Password

If you have forgotten your password, you can reset it using one of the password reset options on the MUnet Password Utilities page.​​​​ You can also use this form to request the deactivation of your Miami email account.

VPN (Virtual Private Network) Overview

A Virtual Private Network (VPN) employs encryption and other security means to secure your data when using your computer through public network access (wired or wireless) off campus.

FBS Divisional Help from FBS-IT

FBS Divisional offices will use this form to request specific help from FBS-IT that is NOT related to Miami desktop software or hardware or questions about email or other programs that are in general use across the entire university. For that, please contact IT Help via normal methods (phone, chat, or email).

Requests for FBS-IT Help are typically fulfilled within 4 business days, though certain reporting changes will take longer.

Television Overview

Miami University provides approximately 120 channels of entertainment, information, and educational programming through traditional cable television and Stream2 (IPTV) services

Desk Phones Overview

Phone services that support a variety of phone technologies including hardware/software phones, faxes and call centers.
MiamiOH.edu/phones

Wi-Fi Overview

Service provides secure wireless connection to Miami’s network and the Internet and is available in 100% of Miami’s indoor spaces on all campuses, and key areas outdoors.

ComDoc: Ordering Supplies (Toner & Staples)

Order supplies for your ComDoc print device

Connecting your PC to Wireless

Before using MU-WIRELESS, you will need to configure your Windows device to connect to the network.

Request for Banner Security

This form is to be used by authorized individuals from administrative offices to grant security access to Banner.

One Stop

The One Stop provides information and answers questions in the areas of scholarship, financial aid, registration, billing, payment, and student records.

Door Access Issues

Faculty, staff, and students may use this form to report issues with electronic locking doors at any Miami University campus.

Technology Support Services: Purchase and/or Deploy a University-Owned Computer

University employees of departments that contract with Technology Support Services for desktop support can use this form to request the purchase, deployment, or redeployment of a university-owned device.

MUVPN / Download Cisco AnyConnect for macOS

Students, faculty, and staff use the Miami VPN service for macOS to access internal Miami resources securely from off-campus or to connect to protected IT systems, such as Native Banner

MUVPN / Download Cisco AnyConnect for Windows

Miami students, faculty, and staff can use this application for Windows to access internal Miami resources securely from off-campus or to connect to protected IT systems, such as Native Banner.

MATLAB

Matlab is designed to analyze data, develop algorithms, and create models.

Request Sponsored Student Qualtrics Account

This request will allow you to provide a student with a sponsored Qualtrics account for creating and editing surveys. Before submitting this request, please have the student log into Qualtrics at http://miamioh.qualtrics.com/ to create their account.

Request Courtesy Account

Courtesy accounts, also known as hosted accounts, are created to provide technology resources for qualified non-Miami University individuals. A Miami University faculty or staff member may request courtesy accounts on behalf of an individual who is not currently affiliated with the university. The request form must be submitted by a Dean or Department Chair.

Regional Campuses - Technology Issue or Support Request

Please complete the form below detailing your request and a member of our support staff will respond as soon as possible.

Classroom Technologies Overview

Service provides support of the teaching and learning experience through the provision and support of a standard package of classroom technologies

Take Skillport Classes

Skillport is an online technology training and professional development tool. Miami's license allows all faculty, staff, and students to access tutorials on common software such as Microsoft Office and workshops on technology integration projects such as plagiarism and online learning.

Purchase Software or Obtain a Quote

Faculty and staff may use this form to purchase software or obtain a quote.

Take Hoonuit Classes

Hoonuit is an online technology training and professional development tool for educators. Miami's license allows all faculty, staff, and students to access nearly 50,000 step-by-step tutorials on common software such as Microsoft Office, Adobe CS6, and workshops and technology integration projects on emerging topics such as plagiarism and online courses.