Popular Services

Reset Forgotten Password

If you have forgotten your password, you can reset it using one of the password reset options on the MUnet Password Utilities page. You can also use this form to request the deactivation of your Miami email account.

Get Office Pro Plus for Mac or PC

Faculty, staff, and students may use this service to receive free Office Pro Plus downloads for Windows and Macintosh computers.

VPN (Virtual Private Network) Overview

A Virtual Private Network (VPN) employs encryption and other security means to secure your data when using your computer through public network access (wired or wireless) off campus.

Zoom Webinar Request

Personal Software Sales Overview

Allows students, faculty and staff to download software at Miami-negotiated prices and to be aware of software site licenses so they do not purchase software elsewhere.

Hardware Repair Overview

The MiTech Repair Center provides walk-in hardware repair for personally-owned computers as well as dispatch services for university-owned hardware repair.

FBS Divisional Help from FBS-IT

FBS Divisional offices will use this form to request specific help from FBS-IT that is NOT related to Miami desktop software or hardware or questions about email or other programs that are in general use across the entire university. For that, please contact IT Help via normal methods (phone, chat, or email).

Requests for FBS-IT Help are typically fulfilled within 4 business days, though certain reporting changes will take longer.

Request Sponsored Student Qualtrics Account

This request will allow you to provide a student with a sponsored Qualtrics account for creating and editing surveys. Before submitting this request, please have the student log into Qualtrics at http://miamioh.qualtrics.com/ to create their account.

One Stop

The One Stop provides information and answers questions in the areas of scholarship, financial aid, registration, billing, payment, and student records.

MUprint Overview

MUprint allows students and faculty/staff to print at convenient locations through a cost-recovery program.

Get Help

Need additional help or requesting something you cannot find in the service catalog? Use this form to submit a ticket and someone will address it.

Institutional End User Computing Overview

Support of University-owned computing devices.

Institutional Software Sales Overview

Allows faculty and staff to purchase software at educational prices using departmental Banner charges. Allows faculty, staff, and students to download site-licensed software and to be aware of software site licenses so they do not purchase software elsewhere.

Lookup UniqueID

If you have forgotten your UniqueID, you can look it up by using your Banner (+) number or Social Security number.

Classroom Technologies Overview

Service provides support of the teaching and learning experience through the provision and support of a standard package of classroom technologies

Identity and Access Management Overview

Provide Miami University community secure accounts for identity and access to University computer resources.

Technology Support Services: Purchase and/or Deploy a University-Owned Computer

University employees of departments that contract with Technology Support Services for desktop support can use this form to request the purchase, deployment, or redeployment of a university-owned device.

Personal End User Computing Overview

Best effort software support of student and staff personally-owned computing devices.

Email Overview

Reliable and secure email service provided through Google's Gmail App.

Request Courtesy Account

Courtesy accounts, also known as hosted accounts, are created to provide technology resources for qualified non-Miami University individuals. A Miami University faculty or staff member may request courtesy accounts on behalf of an individual who is not currently affiliated with the university. The request form must be submitted by a Dean or Department Chair.

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