Popular Services
Need additional help or requesting something you cannot find in the service catalog? Use Live Chat to speak to an advisor.
A Virtual Private Network (VPN) employs encryption and other security means to secure your data when using your computer through public network access (wired or wireless) off campus.
Reliable and secure email service provided through Google Gmail App.
Phone services that support a variety of phone technologies including hardware/software phones, faxes, and call centers.
Student, faculty, and staff gain entry to buildings and rooms across all electronically controlled Miami campus doors using their Miami ID card or a mobile app.
Best effort software support of student and staff personally-owned computing devices.
FBS Divisional offices will use this form to request specific help from FBS-IT that is NOT related to Miami desktop software or hardware or questions about email or other programs that are in general use across the entire university. For that, please contact IT Help via normal methods (phone, chat, or email).
Requests for FBS-IT Help are typically fulfilled within 4 business days, though certain reporting changes will take longer.
Provide Miami University community secure accounts for identity and access to University computer resources.
Miami University utilizes an Enterprise Resource Planning (ERP) system to integrate and manage core institutional processes, including human resources, finance, payroll, procurement, and student information. In 2024, the university transitioned from its legacy Banner system to Workday, a modern, cloud-based ERP platform. This transition aims to enhance operational efficiency, data accuracy, and user experience for faculty, staff, and students.
Miami University provides a collaborative calendaring service through Google Calendar, enabling students, faculty, and staff to efficiently manage schedules, coordinate meetings, and reserve resources. This service facilitates seamless communication and organization within the university community.
IT Services provides web, application, data, and server hosting including data integration services for commercial, open-source and, in-house developed solutions for the Miami University community.
MUprint is Miami University's campus-wide printing service, providing convenient, self-service printing options for students, faculty, and staff. Whether you need to print coursework, administrative documents, or personal materials, MUprint offers accessible printing solutions at various locations across campus.
When you use your Miami UniqueID and MUnet password to log in to certain Miami services or applications, you will be prompted to enter a six-digit single-use verification code. Unlike a PIN number for an ATM, the code changes with every login and can be used only one time.
Provide common tools and processes that extend our IT Service Management for use in non-IT contexts so that the university office has measurable, efficient transactions and visibility into the full lifecycle of the services they provide.
IT Services installs video cameras and cabling infrastructure and manages storage of video data. Physical Facilities department is responsible for approval for any video camera installed on campus and will direct IT with approved installations.
Slack is a communication and collaboration tool primarily used by staff at Miami University. This instance of Slack is delivered by IT Services and is available for all staff at Miami.
The Directory Assistance service supports the accuracy and accessibility of contact information for Miami University faculty, staff, departments, and offices. It ensures that university community members and the public can find the correct names, phone numbers, email addresses, and organizational affiliations for Miami personnel through the university's online directory and telephone assistance services
IT Service Management (ITSM) is the capability responsible for providing and supporting the information technology services used throughout the University.
Miami University's Call Center Service enabled Miami managed Interactive Voice Response systems (IVR) that empowers departments and administrative offices to efficiently manage high volumes of incoming and outgoing telephone communications. Whether it's assisting students, addressing inquiries, or streamlining departmental operations, this service ensures responsive and organized phone-based interactions.
Service provides secure wireless connection to Miami’s network and the Internet and is available in 100% of Miami’s indoor spaces on all campuses, and key areas outdoors.
The Miami ID is the official university identification, providing students, faculty, and staff access to essential campus services. While Miami University has transitioned to a Digital ID as the default format, physical ID cards remain available upon request. The ID allows access to campus buildings, meal plans, MUlaa debit accounts, recreation centers, library services, and more.
An electronic mail list is a tool that distributes a single electronic mail message to multiple recipients, whose email addresses are maintained in one central list.