Popular Services
A Virtual Private Network (VPN) employs encryption and other security means to secure your data when using your computer through public network access (wired or wireless) off campus.
Need additional help or requesting something you cannot find in the service catalog? Use Live Chat to speak to an advisor.
Reliable and secure email service provided through Google Gmail App.
Best effort software support of student and staff personally-owned computing devices.
Phone services that support a variety of phone technologies including hardware/software phones, faxes, and call centers.
Slack is a communication and collaboration tool primarily used by staff at Miami University. This instance of Slack is delivered by IT Services and is available for all staff at Miami.
Support of University-owned computing devices.
FBS Divisional offices will use this form to request specific help from FBS-IT that is NOT related to Miami desktop software or hardware or questions about email or other programs that are in general use across the entire university. For that, please contact IT Help via normal methods (phone, chat, or email).
Requests for FBS-IT Help are typically fulfilled within 4 business days, though certain reporting changes will take longer.
IT Services provides application/database hosting, maintenance, and data integration for Miami University’s Enterprise Resource Planning Tool (currently Banner/Ellucian).
Student, faculty, and staff gain entry to buildings and rooms across all electronically controlled Miami campus doors using their Miami ID card or a mobile app.
IT Services provides data and network risk, security, and compliance resources to the Miami University community.
IT Staff have deep knowledge of university operations and can direct customers to other university service providers.
Allows departments and divisions to make data-informed, proactive decisions using institutional data through OAS or independently through Tableau.
IT Services provides web, application, data, and server hosting including data integration services for commercial, open-source and, in-house developed solutions for the Miami University community.
MUprint allows students and faculty/staff to print at convenient locations through a cost-recovery program.
Service provides secure wireless connection to Miami’s network and the Internet and is available in 100% of Miami’s indoor spaces on all campuses, and key areas outdoors.
Provide common tools and processes that extend our IT Service Management for use in non-IT contexts so that the university office has measurable, efficient transactions and visibility into the full lifecycle of the services they provide.
Provide Miami University community secure accounts for identity and access to University computer resources.
IT Service Management (ITSM) is the capability responsible for providing and supporting the information technology services used throughout the University.
Provides document storage offerings (e.g., M-drive, MUFiles, etc.) and commercial services like Google Drive. Web document storage allows users to store and collaborate on documents and other files over the internet. Documents stored using these services will remain available if the client’s computer breaks, because the documents are “backed up” on the web document storage service.
IT Services enables departments to provide call center capability for their customers.
The Miami ID is the official university identification, providing students, faculty, and staff access to essential campus services. While Miami University has transitioned to a Digital ID as the default format, physical ID cards remain available upon request. The ID allows access to campus buildings, meal plans, MUlaa debit accounts, recreation centers, library services, and more.