Popular Services

Desk Phones

Phone services that support a variety of phone technologies including hardware/software phones, faxes, and call centers.

Get Help

Need additional help or requesting something you cannot find in the service catalog? Chat with our chatbot, Swoop, or use Live Chat to speak to an advisor.

Microsoft 365

Microsoft 365 (formerly known as Microsoft Office 365) is the hub for all of the classic Microsoft tools: Office, Excel, Powerpoint, Outlook, and more. All Miami students and employees can download and use these tools free of charge.

FBS Divisional Help from FBS-IT

FBS Divisional offices will use this form to request specific help from FBS-IT that is NOT related to Miami desktop software or hardware or questions about email or other programs that are in general use across the entire university. For that, please contact IT Help via normal methods (phone, chat, or email).

Requests for FBS-IT Help are typically fulfilled within 4 business days, though certain reporting changes will take longer.

Reset Forgotten Password

If you have forgotten your password, you can reset it using one of the password reset options on the MUnet Password Utilities page.​​​​ You can also use this form to request the deactivation of your Miami email account.

One Stop

The One Stop provides information and answers questions in the areas of scholarship, financial aid, registration, billing, payment, and student records.

Email

Reliable and secure email service provided through Google Gmail App.

Door Access Issues

Faculty, staff, and students may use this form to report issues with electronic locking doors at any Miami University campus.

Purchase Software or Obtain a Quote

Faculty and staff may use this form to purchase software or obtain a quote.

Email Lists & Targeted Messaging

An electronic mail list is a tool that distributes a single electronic mail message to multiple recipients, whose email addresses are maintained in one central list.

OAS (Oracle Analytics Server) Access, Issues and Enhancements

OAS (Oracle Analytics Server) provides access to University reports and dashboards.

Registrar Banner Security Access Request

Supervisors may use this form to submit requests for Registrar Banner security access.

MUVPN / Download Cisco AnyConnect for Windows

Miami students, faculty, and staff can use this application for Windows to access internal Miami resources securely from off-campus or to connect to protected IT systems, such as Native Banner.

Change Password

Faculty, staff, and students may change their MUnet password by using the password change tool.

Mobile Phones Overview

Service provides resale of Verizon mobile phone service directly to individuals or to departments.

Time and Attendance Overview

Service collects classified staff and student employees work hours (clock-in clock-out), leave time (vacation, sick leave) and unclassified and faculty leave time (vacation, sick leave).

Buyway Security Request

This is used to request Buyway transactional and/or approval security.

Request Courtesy Account

Courtesy accounts, also known as hosted accounts, are created to provide technology resources for qualified non-Miami University individuals. A Miami University faculty or staff member may request courtesy accounts on behalf of an individual who is not currently affiliated with the university. The request form must be submitted by a Dean or Department Chair.

VPN (Virtual Private Network) Overview

A Virtual Private Network (VPN) employs encryption and other security means to secure your data when using your computer through public network access (wired or wireless) off campus.

Technology Support Services: Purchase and/or Deploy a University-Owned Computer

University employees of departments that contract with Technology Support Services for desktop support can use this form to request the purchase, deployment, or redeployment of a university-owned device.

MUVPN / Download Cisco AnyConnect for macOS

Students, faculty, and staff use the Miami VPN service for macOS to access internal Miami resources securely from off-campus or to connect to protected IT systems, such as Native Banner

Regional Campuses - Technology Issue or Support Request

Please complete the form below detailing your request and a member of our support staff will respond as soon as possible.

Access Filelocker

Miami faculty, staff, and students can use Filelocker to conveniently and securely share files with other people both on and off campus.

Accessible Technology Request

This form is used to request services from AccessMU and should only be completed by faculty and staff.

Electronic Building Access Overview

Student, faculty, and staff gain entry to buildings and rooms across all electronically controlled Miami campus doors using their Miami ID card or a mobile app.