Popular Services
Best effort software support of student and staff personally-owned computing devices.
Microsoft 365 (formerly known as Microsoft Office 365) is the hub for all of the classic Microsoft tools: Office, Excel, Powerpoint, Outlook, and more. All Miami students and employees can download and use these tools free of charge.
A Virtual Private Network (VPN) employs encryption and other security means to secure your data when using your computer through public network access (wired or wireless) off campus.
Need additional help or requesting something you cannot find in the service catalog? Use Live Chat to speak to an advisor.
Reliable and secure email service provided through Google Gmail App.
MUprint allows students and faculty/staff to print at convenient locations through a cost-recovery program.
JMP statistical discovery software is the tool of choice for scientists, engineers and other data explorers
Service provides secure wireless connection to Miami’s network and the Internet and is available in 100% of Miami’s indoor spaces on all campuses, and key areas outdoors.
FBS Divisional offices will use this form to request specific help from FBS-IT that is NOT related to Miami desktop software or hardware or questions about email or other programs that are in general use across the entire university. For that, please contact IT Help via normal methods (phone, chat, or email).
Requests for FBS-IT Help are typically fulfilled within 4 business days, though certain reporting changes will take longer.
The Miami ID is the official university identification, providing students, faculty, and staff access to essential campus services. While Miami University has transitioned to a Digital ID as the default format, physical ID cards remain available upon request. The ID allows access to campus buildings, meal plans, MUlaa debit accounts, recreation centers, library services, and more.
Provide Miami University community secure accounts for identity and access to University computer resources.
IBM SPSS Statistics is a comprehensive, easy-to-use set of predictive analytic tools for business users, analysts, and statistical programmers.
Phone services that support a variety of phone technologies including hardware/software phones, faxes, and call centers.
Student, faculty, and staff gain entry to buildings and rooms across all electronically controlled Miami campus doors using their Miami ID card or a mobile app.
IT Services provides web, application, data, and server hosting including data integration services for commercial, open-source and, in-house developed solutions for the Miami University community.
IT Service Management (ITSM) is the capability responsible for providing and supporting the information technology services used throughout the University.
An electronic mail list is a tool that distributes a single electronic mail message to multiple recipients, whose email addresses are maintained in one central list.
Slack is a communication and collaboration tool primarily used by staff at Miami University. This instance of Slack is delivered by IT Services and is available for all staff at Miami.
Service provides support of the teaching and learning experience through the provision and support of a standard package of classroom technologies.
Support of University-owned computing devices.
IT Services installs video cameras and cabling infrastructure and manages storage of video data.
IT Services provides application/database hosting, maintenance, and data integration for Miami University’s Enterprise Resource Planning Tool (currently Banner/Ellucian).
Allows departments and divisions to make data-informed, proactive decisions using institutional data through OAS or independently through Tableau.