Popular Services
A Virtual Private Network (VPN) employs encryption and other security means to secure your data when using your computer through public network access (wired or wireless) off campus.
Best effort software support of student and staff personally-owned computing devices.
The Institutional Software service at Miami University provides access to standalone applications that support teaching, learning, and administrative functions. These applications are distinct from software that is part of larger service offerings (e.g., Canvas for LMS or Zoom for web conferencing) and are evaluated for accessibility, security, and compliance to meet institutional needs.
Any application used for university business (administration, teaching, or learning) that is not a codified part of an Enterprise Service like Google for Education, Canvas, Workday, etc must be reviewed for legal terms, accessibility, and data security and privacy
MUprint is Miami University's campus-wide printing service, providing convenient, self-service printing options for students, faculty, and staff. Whether you need to print coursework, administrative documents, or personal materials, MUprint offers accessible printing solutions at various locations across campus.
Need additional help or requesting something you cannot find in the service catalog? Use Live Chat to speak to an advisor.
Phone services that support a variety of phone technologies including hardware/software phones, faxes, and call centers.
FBS Divisional offices will use this form to request specific help from FBS-IT that is NOT related to Miami desktop software or hardware or questions about email or other programs that are in general use across the entire university. For that, please contact IT Help via normal methods (phone, chat, or email).
Requests for FBS-IT Help are typically fulfilled within 4 business days, though certain reporting changes will take longer.
Service provides secure wireless connection to Miami’s network and the Internet and is available in 100% of Miami’s indoor spaces on all campuses, and key areas outdoors.
The Miami ID is the official university identification, providing students, faculty, and staff access to essential campus services. While Miami University has transitioned to a Digital ID as the default format, physical ID cards remain available upon request. The ID allows access to campus buildings, meal plans, MUlaa debit accounts, recreation centers, library services, and more.
Support of University-owned computing devices.
Reliable and secure email service provided through Google Gmail App.
IT Services provides web, application, data, and server hosting including data integration services for commercial, open-source and, in-house developed solutions for the Miami University community.
Miami University utilizes an Enterprise Resource Planning (ERP) system to integrate and manage core institutional processes, including human resources, finance, payroll, procurement, and student information. In 2024, the university transitioned from its legacy Banner system to Workday, a modern, cloud-based ERP platform. This transition aims to enhance operational efficiency, data accuracy, and user experience for faculty, staff, and students.
Provides document storage offerings (e.g., M-drive, MUFiles, etc.) and commercial services like Google Drive. Web document storage allows users to store and collaborate on documents and other files over the internet. Documents stored using these services will remain available if the client’s computer breaks, because the documents are “backed up” on the web document storage service.
An electronic mail list is a tool that distributes a single electronic mail message to multiple recipients, whose email addresses are maintained in one central list.
Branded as myMiami, this service provides a single location providing aggregated personalized information and links to various university systems and resources.
Service provides support of the teaching and learning experience through the provision and support of a standard package of classroom technologies.
Miami University’s Point of Sale (POS) service provides hardware, software, and support for campus departments that need to accept payments for goods, services, or events. This service helps ensure secure and efficient transactions while complying with university financial and data security standards.
Slack is a communication and collaboration tool primarily used by staff at Miami University. This instance of Slack is delivered by IT Services and is available for all staff at Miami.
Provide Miami University community secure accounts for identity and access to University computer resources.
Miami University provides access to Google Forms for simple surveys and Qualtrics, a powerful online survey platform, to support academic research, administrative assessments, and student projects. Qualtrics enables users to design, distribute, and analyze surveys efficiently, facilitating data-driven decision-making across the university community.
Allows faculty and staff to make permanent and convenient paper documents and records useful to complete work assignments and create durable records for record retention purposes and information distribution.
Allows departments and divisions to make data-informed, proactive decisions using institutional data through OAS or independently through Tableau.
Miami University offers Oracle Analytics Server (OAS) and Tableau for reporting. IT Services provides support for the use of OAS, while assisting with Tableau licensing.
Student, faculty, and staff gain entry to buildings and rooms across all electronically controlled Miami campus doors using their Miami ID card or a mobile app.