My Recently Visited Services

Service provides secure wireless connection to Miami’s network and the Internet and is available in 100% of Miami’s indoor spaces on all campuses, and key areas outdoors.

Best effort software support of student and staff personally-owned computing devices.

IT Services provides web, application, data, and server hosting including data integration services for commercial, open-source and, in-house developed solutions for the Miami University community.

Branded as myMiami, this service provides a single location providing aggregated personalized information and links to various university systems and resources.

Need additional help or requesting something you cannot find in the service catalog? Use Live Chat to speak to an advisor.

A Virtual Private Network (VPN) employs encryption and other security means to secure your data when using your computer through public network access (wired or wireless) off campus.

Miami University provides Workflow Tools to help departments and teams automate, track, and manage business processes that require approvals, task coordination, or data collection. These tools reduce reliance on paper forms and manual tracking, streamline communication, and improve efficiency across a wide range of university functions.

Provides teleconferencing and video conferencing for the Miami University community.

IT Service Management (ITSM) is the capability responsible for providing and supporting the information technology services used throughout the University.

MUprint is Miami University's campus-wide printing service, providing convenient, self-service printing options for students, faculty, and staff. Whether you need to print coursework, administrative documents, or personal materials, MUprint offers accessible printing solutions at various locations across campus.

Student, faculty, and staff gain entry to buildings and rooms across all electronically controlled Miami campus doors using their Miami ID card or a mobile app.

FBS Divisional offices will use this form to request specific help from FBS-IT that is NOT related to Miami desktop software or hardware or questions about email or other programs that are in general use across the entire university. For that, please contact IT Help via normal methods (phone, chat, or email).

Requests for FBS-IT Help are typically fulfilled within 4 business days, though certain reporting changes will take longer.

Miami University's IT Security Services are dedicated to safeguarding the university's digital assets, ensuring the confidentiality, integrity, and availability of information systems. These services address the growing need for robust cybersecurity measures in an academic environment, protecting against threats such as unauthorized access, data breaches, and other cyber risks.

Service provides support of the teaching and learning experience through the provision and support of a standard package of classroom technologies.

Miami University's Call Center Service enabled Miami managed Interactive Voice Response systems (IVR) that empowers departments and administrative offices to efficiently manage high volumes of incoming and outgoing telephone communications. Whether it's assisting students, addressing inquiries, or streamlining departmental operations, this service ensures responsive and organized phone-based interactions.

IT Services installs video cameras and cabling infrastructure and manages storage of video data. Physical Facilities department is responsible for approval for any video camera installed on campus and will direct IT with approved installations.

Miami University offers Oracle Analytics Server (OAS) and Tableau for reporting. IT Services provides support for the use of OAS, while assisting with Tableau licensing.

Student, faculty, and staff are invited to identify and report barriers to inclusion that you encounter in Miami's technology.

Miami University’s Point of Sale (POS) service provides hardware, software, and support for campus departments that need to accept payments for goods, services, or events. This service helps ensure secure and efficient transactions while complying with university financial and data security standards.

The Institutional Software service at Miami University provides access to standalone applications that support teaching, learning, and administrative functions. These applications are distinct from software that is part of larger service offerings (e.g., Canvas for LMS or Zoom for web conferencing) and are evaluated for accessibility, security, and compliance to meet institutional needs.

Any application used for university business (administration, teaching, or learning) that is not a codified part of an Enterprise Service like Google for Education, Canvas, Workday, etc must be reviewed for legal terms, accessibility, and data security and privacy

Miami University provides approximately 90 channels of entertainment, information, and educational television programming via streaming and a more traditional cable television in very limited situations. All students living in residence halls have automatic access to the Miami University - personal streaming service. The Miami University Community streaming service is available in select common areas or administrative conference rooms, or individual faculty or staff offices.  Traditional cable television service still available in a limited number of buildings (Marcum conference center and some athletic facilities)

Miami University's Content Management System (CMS) empowers departments and units to create and manage web content that aligns with the university's branding and accessibility standards. This service facilitates the development of websites tailored to various audiences, including prospective students, current students, faculty, staff, alumni, and visitors. Miami websites are all managed on the Cascade platform using navigation and branding provided by University Communications. It is also possible to have your own wordpress site for organizational, faculty/staff, or departmental use that still uses approved Miami templates.

Phone services that support a variety of phone technologies including hardware/software phones, faxes, and call centers.

Support of University-owned computing devices.