Technical Support Representatives (TSRs) may use this form to add or remove an Active Directory (AD) networked printer. This form also allows you to request the creation of a Banner print queue.
Faculty and staff may install Labview using Software Center on their Windows work computer (owned by Miami University) in compliance with licensing arrangements negotiated by Miami University.
Before using MU-WIRELESS, you will need to configure your Windows device to connect to the network.
University employees of departments that contract with Technology Support Services for desktop support can use this form to request the purchase, deployment, or redeployment of a university-owned device.
Faculty and instructional staff may purchase this application at a discounted rate from the software store. For installation on University-owned computers only.
Miami's AppPortal technology streams applications to your computer or device, making the application appear as if it is running from your computer or device. AppPortal technology provides access to Banner and Kronos, as well as access to Windows applications for Mac users and CSE 148 students.
IT Services provides application/database hosting, maintenance, and data integration for Miami University’s Enterprise Resource Planning Tool (currently Banner/Ellucian).
Students, staff, and faculty may use this service to register a device without a web browser so that it may use the wireless network
Faculty and staff can purchase Work-At-Home software for installation on your personal computer, not owned by the university, at deeply discounted prices.
Initiate a request to add or modify user permissions on a Linux or Windows server
Students, faculty, and staff use the Miami VPN service for macOS to access internal Miami resources securely from off-campus or to connect to protected IT systems, such as Native Banner
Faculty and staff may install SAS/JMP using Software Center on their Windows work computer (owned by Miami University) in compliance with licensing arrangements negotiated by the University.
Service provides secure wireless connection to Miami’s network and the Internet and is available in 100% of Miami’s indoor spaces on all campuses, and key areas outdoors.
Request a new Confluence Wiki Account, change permissions, disable an existing account.
Faculty and staff may purchase this application at a discounted rate from the Miami software store.
Allows faculty and staff to make permanent and convenient paper documents and records useful to complete work assignments and create durable records for record retention purposes and information distribution.
IBM SPSS Amos is available for use on personally-owned computers during Spring 2020. COVID-19
Faculty, staff, and students may use this form to initiate Value Transfer Station (VTS) refund requests.
This request is intended to be made by staff, faculty, managers, and IT staff to gain access to the Banner Workflow product. Requests from unauthorized users will not be processed.
IT Staff use the Directory Accounts Manager tool for the creation and management of Active Directory and Google Groups.
IT Service Management (ITSM) is the capability responsible for providing and supporting the information technology services used throughout the University.
Need additional help or requesting something you cannot find in the service catalog? Use this form to submit a ticket and someone will address it.
A Virtual Private Network (VPN) employs encryption and other security means to secure your data when using your computer through public network access (wired or wireless) off campus.