My Recently Visited Services
The Miami ID is the official university identification, providing students, faculty, and staff access to essential campus services. While Miami University has transitioned to a Digital ID as the default format, physical ID cards remain available upon request. The ID allows access to campus buildings, meal plans, MUlaa debit accounts, recreation centers, library services, and more.
A Virtual Private Network (VPN) employs encryption and other security means to secure your data when using your computer through public network access (wired or wireless) off campus.
Phone services that support a variety of phone technologies including hardware/software phones, faxes, and call centers.
Need additional help or requesting something you cannot find in the service catalog? Use Live Chat to speak to an advisor.
Miami University offers High Performance Computing (HPC) services, frequently called the RedHawk Research Cluster, to support research. teaching, and data-intensive projects that require advanced computing power beyond what a typical desktop or laptop can provide. HPC enables users to run large-scale simulations, analyze big data sets, and process complex scientific calculations efficiently and securely.
FBS Divisional offices will use this form to request specific help from FBS-IT that is NOT related to Miami desktop software or hardware or questions about email or other programs that are in general use across the entire university. For that, please contact IT Help via normal methods (phone, chat, or email).
Requests for FBS-IT Help are typically fulfilled within 4 business days, though certain reporting changes will take longer.
The Indigenous Languages Digital Archive (ILDA) is a web based archive designed specifically to support tribal efforts in archive-based language revitalization. ILDA allows for the organization, storage, retrieval, and analysis of digitized archival linguistic materials, and associated data, for the purpose of informing language revitalization and educational efforts by tribal communities who participate in National Breath of Life (NBoL) Archival Institute for Indigenous Languages.
IT Service Management (ITSM) is the capability responsible for providing and supporting the information technology services used throughout the University.
Branded as myMiami, this service provides a single location providing aggregated personalized information and links to various university systems and resources.
MUprint is Miami University's campus-wide printing service, providing convenient, self-service printing options for students, faculty, and staff. Whether you need to print coursework, administrative documents, or personal materials, MUprint offers accessible printing solutions at various locations across campus.
Best effort software support of student and staff personally-owned computing devices.
Reliable and secure email service provided through Google Gmail App.
Provide common tools and processes that extend our IT Service Management for use in non-IT contexts so that the university office has measurable, efficient transactions and visibility into the full lifecycle of the services they provide.
Miami University provides approximately 90 channels of entertainment, information, and educational television programming via streaming and a more traditional cable television in very limited situations. All students living in residence halls have automatic access to the Miami University - personal streaming service. The Miami University Community streaming service is available in select common areas or administrative conference rooms, or individual faculty or staff offices. Traditional cable television service still available in a limited number of buildings (Marcum conference center and some athletic facilities)
IT Services installs video cameras and cabling infrastructure and manages storage of video data. Physical Facilities department is responsible for approval for any video camera installed on campus and will direct IT with approved installations.
The Institutional Software service at Miami University provides access to standalone applications that support teaching, learning, and administrative functions. These applications are distinct from software that is part of larger service offerings (e.g., Canvas for LMS or Zoom for web conferencing) and are evaluated for accessibility, security, and compliance to meet institutional needs.
Any application used for university business (administration, teaching, or learning) that is not a codified part of an Enterprise Service like Google for Education, Canvas, Workday, etc must be reviewed for legal terms, accessibility, and data security and privacy
Allows faculty and staff to make permanent and convenient paper documents and records useful to complete work assignments and create durable records for record retention purposes and information distribution.
Miami University's Content Management System (CMS) empowers departments and units to create and manage web content that aligns with the university's branding and accessibility standards. This service facilitates the development of websites tailored to various audiences, including prospective students, current students, faculty, staff, alumni, and visitors. Miami websites are all managed on the Cascade platform using navigation and branding provided by University Communications. It is also possible to have your own wordpress site for organizational, faculty/staff, or departmental use that still uses approved Miami templates.
Miami University provides access to Google Forms for simple surveys and Qualtrics, a powerful online survey platform, to support academic research, administrative assessments, and student projects. Qualtrics enables users to design, distribute, and analyze surveys efficiently, facilitating data-driven decision-making across the university community.
Provides document storage offerings (e.g., M-drive, MUFiles, etc.) and commercial services like Google Drive. Web document storage allows users to store and collaborate on documents and other files over the internet. Documents stored using these services will remain available if the client’s computer breaks, because the documents are “backed up” on the web document storage service.
Slack is a communication and collaboration tool primarily used by staff at Miami University. This instance of Slack is delivered by IT Services and is available for all staff at Miami.
When you use your Miami UniqueID and MUnet password to log in to certain Miami services or applications, you will be prompted to enter a six-digit single-use verification code. Unlike a PIN number for an ATM, the code changes with every login and can be used only one time.
The Student Information System (SIS) provides the foundational technology platform that supports student records, academic progress, course registration, and other key student lifecycle processes. The SIS is the system of record for all academic and enrollment data for undergraduate and graduate students at Miami University.
Miami is actively transitioning from our old SIS, primarily Banner, to Workday Student. This service centers on the future target in Workday Student, Miami’s modern cloud-based student information platform, and includes other integrated systems and tools that enable academic planning, advising, registration, grading, and degree progress tracking.
Provide Miami University community secure accounts for identity and access to University computer resources.
Miami University provides a collaborative calendaring service through Google Calendar, enabling students, faculty, and staff to efficiently manage schedules, coordinate meetings, and reserve resources. This service facilitates seamless communication and organization within the university community.