My Recently Visited Services
The Student Information System (SIS) provides the foundational technology platform that supports student records, academic progress, course registration, and other key student lifecycle processes. The SIS is the system of record for all academic and enrollment data for undergraduate and graduate students at Miami University.
Miami is actively transitioning from our old SIS, primarily Banner, to Workday Student. This service centers on the future target in Workday Student, Miami’s modern cloud-based student information platform, and includes other integrated systems and tools that enable academic planning, advising, registration, grading, and degree progress tracking.
Best effort software support of student and staff personally-owned computing devices.
Miami University's IT Security Services are dedicated to safeguarding the university's digital assets, ensuring the confidentiality, integrity, and availability of information systems. These services address the growing need for robust cybersecurity measures in an academic environment, protecting against threats such as unauthorized access, data breaches, and other cyber risks.
Miami University’s Digital Signage service provides departments and units with the ability to display dynamic, real-time content across campus using centrally supported digital displays. These signs are ideal for sharing announcements, event promotions, dining menus, and other timely information in high-traffic areas. The Poppulo (formerly Four Winds Interactive) platform provides content content delivery to the approximately 230 digital signs across campus.
A Virtual Private Network (VPN) employs encryption and other security means to secure your data when using your computer through public network access (wired or wireless) off campus.
IT Services provides web, application, data, and server hosting including data integration services for commercial, open-source and, in-house developed solutions for the Miami University community.
IT Services installs video cameras and cabling infrastructure and manages storage of video data. Physical Facilities department is responsible for approval for any video camera installed on campus and will direct IT with approved installations.
Miami University provides email services via Google Workspace (Gmail), offering a secure and reliable communication platform for students, faculty, and staff. This service includes essential tools such as email, calendar, and contacts to facilitate seamless communication across the university as well as tools to distribute a single electronic mail message to multiple recipients, whose email addresses are maintained in one central list.
Service provides a set of tools to supplement a course's teaching or provide a single online-course experience.
Provide common tools and processes that extend our IT Service Management for use in non-IT contexts so that the university office has measurable, efficient transactions and visibility into the full lifecycle of the services they provide.
Need additional help or requesting something you cannot find in the service catalog? Use Live Chat to speak to an advisor.
When you use your Miami UniqueID and MUnet password to log in to certain Miami services or applications, you will be prompted to enter a six-digit single-use verification code or accept a notification to a registered device. Unlike a PIN number for an ATM, the code changes with every login and can be used only one time.
Service provides secure wireless connection to Miami’s network and the Internet and is available in 100% of Miami’s indoor spaces on all campuses, and key areas outdoors.
The Miami ID is the official university identification, providing students, faculty, and staff access to essential campus services. While Miami University has transitioned to a Digital ID as the default format, physical ID cards remain available upon request. The ID allows access to campus buildings, meal plans, MUlaa debit accounts, recreation centers, library services, and more.
Miami University's Call Center Service enabled Miami managed Interactive Voice Response systems (IVR) that empowers departments and administrative offices to efficiently manage high volumes of incoming and outgoing telephone communications. Whether it's assisting students, addressing inquiries, or streamlining departmental operations, this service ensures responsive and organized phone-based interactions.
Miami University offers support for conference room technologies to enhance collaboration, teaching, and administrative meetings. This service ensures that conference rooms are equipped with the necessary audio-visual (AV) tools and are functioning properly for both in-person and hybrid communication needs.
Branded as myMiami, this service provides a single location providing aggregated personalized information and links to various university systems and resources.
Miami University offers High Performance Computing (HPC) services, frequently called the RedHawk Research Cluster, to support research. teaching, and data-intensive projects that require advanced computing power beyond what a typical desktop or laptop can provide. HPC enables users to run large-scale simulations, analyze big data sets, and process complex scientific calculations efficiently and securely.
Miami University provides access to Google Forms for simple surveys and Qualtrics, a powerful online survey platform, to support academic research, administrative assessments, and student projects. Qualtrics enables users to design, distribute, and analyze surveys efficiently, facilitating data-driven decision-making across the university community.
Support of University-owned computing devices.
Phone services that support a variety of phone technologies including hardware/software phones, faxes, and call centers.
The Electronic/Digital Fax Processing service enables Miami University faculty, staff, and students to send and receive faxes directly from their computers, eliminating the need for traditional fax machines. This service streamlines document transmission, supporting both internal and external communications in a secure and efficient manner.
The Institutional Software service at Miami University provides access to standalone applications that support teaching, learning, and administrative functions. These applications are distinct from software that is part of larger service offerings (e.g., Canvas for LMS or Zoom for web conferencing) and are evaluated for accessibility, security, and compliance to meet institutional needs.
Any application used for university business (administration, teaching, or learning) that is not a codified part of an Enterprise Service like Google for Education, Canvas, Workday, etc must be reviewed for legal terms, accessibility, and data security and privacy
Service provides support of the teaching and learning experience through the provision and support of a standard package of classroom technologies.