My Recently Visited Services

Best effort software support of student and staff personally-owned computing devices.

Miami University provides email services via Google Workspace (Gmail), offering a secure and reliable communication platform for students, faculty, and staff. This service includes essential tools such as email, calendar, and contacts to facilitate seamless communication across the university as well as tools to distribute a single electronic mail message to multiple recipients, whose email addresses are maintained in one central list.

Miami University utilizes an Enterprise Resource Planning (ERP) system to integrate and manage core institutional processes, including human resources, finance, payroll, procurement, and student information. In 2024, the university transitioned from its legacy Banner system to Workday, a modern, cloud-based ERP platform. This transition aims to enhance operational efficiency, data accuracy, and user experience for faculty, staff, and students.

IT Service Management (ITSM) is the capability responsible for providing and supporting the information technology services used throughout the University.

MUprint is Miami University's campus-wide printing service, providing convenient, self-service printing options for students, faculty, and staff. Whether you need to print coursework, administrative documents, or personal materials, MUprint offers accessible printing solutions at various locations across campus.

Miami University's IT Security Services are dedicated to safeguarding the university's digital assets, ensuring the confidentiality, integrity, and availability of information systems. These services address the growing need for robust cybersecurity measures in an academic environment, protecting against threats such as unauthorized access, data breaches, and other cyber risks.

Need additional help or requesting something you cannot find in the service catalog? Use Live Chat to speak to an advisor.

Phone services that support a variety of phone technologies including hardware/software phones, faxes, and call centers.

Service provides support of the teaching and learning experience through the provision and support of a standard package of classroom technologies.

Service provides secure wireless connection to Miami’s network and the Internet and is available in 100% of Miami’s indoor spaces on all campuses, and key areas outdoors.

An electronic mail list is a tool that distributes a single electronic mail message to multiple recipients, whose email addresses are maintained in one central list.

A Virtual Private Network (VPN) employs encryption and other security means to secure your data when using your computer through public network access (wired or wireless) off campus.

FBS Divisional offices will use this form to request specific help from FBS-IT that is NOT related to Miami desktop software or hardware or questions about email or other programs that are in general use across the entire university. For that, please contact IT Help via normal methods (phone, chat, or email).

Requests for FBS-IT Help are typically fulfilled within 4 business days, though certain reporting changes will take longer.

The Institutional Software service at Miami University provides access to standalone applications that support teaching, learning, and administrative functions. These applications are distinct from software that is part of larger service offerings (e.g., Canvas for LMS or Zoom for web conferencing) and are evaluated for accessibility, security, and compliance to meet institutional needs.

Any application used for university business (administration, teaching, or learning) that is not a codified part of an Enterprise Service like Google for Education, Canvas, Workday, etc must be reviewed for legal terms, accessibility, and data security and privacy

Miami University provides approximately 90 channels of entertainment, information, and educational television programming via streaming and a more traditional cable television in very limited situations. All students living in residence halls have automatic access to the Miami University - personal streaming service. The Miami University Community streaming service is available in select common areas or administrative conference rooms, or individual faculty or staff offices.  Traditional cable television service still available in a limited number of buildings (Marcum conference center and some athletic facilities)

Allows faculty and staff to make permanent and convenient paper documents and records useful to complete work assignments and create durable records for record retention purposes and information distribution.

Branded as myMiami, this service provides a single location providing aggregated personalized information and links to various university systems and resources.

This form is used to request an exception for an EOL OS machine.

Provides document storage offerings (e.g., M-drive, MUFiles, etc.) and commercial services like Google Drive. Web document storage allows users to store and collaborate on documents and other files over the internet. Documents stored using these services will remain available if the client’s computer breaks, because the documents are “backed up” on the web document storage service.

Miami University provides a collaborative calendaring service through Google Calendar, enabling students, faculty, and staff to efficiently manage schedules, coordinate meetings, and reserve resources. This service facilitates seamless communication and organization within the university community.

Miami University offers High Performance Computing (HPC) services, frequently called the RedHawk Research Cluster, to support research. teaching, and data-intensive projects that require advanced computing power beyond what a typical desktop or laptop can provide. HPC enables users to run large-scale simulations, analyze big data sets, and process complex scientific calculations efficiently and securely.

Provide common tools and processes that extend our IT Service Management for use in non-IT contexts so that the university office has measurable, efficient transactions and visibility into the full lifecycle of the services they provide.

IT Services provides web, application, data, and server hosting including data integration services for commercial, open-source and, in-house developed solutions for the Miami University community.