My Recently Visited Services

Miami University provides a comprehensive telephone service for faculty, staff, and departments, offering a range of phone technologies including hardware desk phones, software-based softphones, fax services, and call center solutions. The service ensures reliable voice communication across campus with various options to meet departmental needs.

A Virtual Private Network (VPN) employs encryption and other security means to secure your data when using your computer through public network access (wired or wireless) off campus. Miami University offers Miami VPN for current members of the Miami community and guests alike through Cisco AnyConnect.

The Personally Owned Computer Support service at Miami University provides walk-in support for students, faculty, and staff with personally-owned devices through the Tech Support Lounge. Located in the east wing of the Armstrong Student Center, our trained staff offer guided assistance to help resolve a wide range of common technical issues, ensuring a smooth and productive technology experience.

The Emergency Communications service at Miami University provides timely and critical notifications to the university community during emergencies, campus closures, and other urgent situations. Through multiple communication channels, Miami ensures that students, faculty, and staff on all Ohio campuses stay informed and prepared.

The Accessible Technologies service, provided by the AccessMU Center, works to ensure equal access to digital resources for all members of the Miami University community, including students, faculty, and staff with disabilities. The service offers guidance on creating accessible digital content, procuring accessible technology, and utilizing assistive tools to enhance inclusivity.

Need additional help or requesting something you cannot find in the service catalog? Use Live Chat to speak to an advisor.

Miami University provides comprehensive printing services to support students, faculty, and staff through both vendor-managed and self-service solutions. In partnership with ComDoc, departments have access to a variety of multi-function printing devices for daily operational needs, while Capital Citicom supports high-volume and specialized print jobs with professional-quality printing services at competitive rates. Additionally, MUprint serves as the university’s campus-wide self-service printing system, offering convenient printing access for coursework, administrative documents, and personal materials at locations across campus.

Miami University provides a standardized package of classroom technologies to enhance the teaching and learning experience. Our classroom solutions include audio-visual equipment, connectivity options, and instructional tools designed to support faculty, staff, and students in delivering high-quality learning experiences.

Miami University provides Workflow Tools to help departments and teams automate, track, and manage business processes that require approvals, task coordination, or data collection. These tools reduce reliance on paper forms and manual tracking, streamline communication, and improve efficiency across a wide range of university functions.

The Student Information System (SIS) provides the foundational technology platform that supports student records, academic progress, course registration, and other key student lifecycle processes. The SIS is the system of record for all academic and enrollment data for undergraduate and graduate students at Miami University.

Miami is actively transitioning from our old SIS, primarily Banner, to Workday Student. This service centers on the future target in Workday Student, Miami’s modern cloud-based student information platform, and includes other integrated systems and tools that enable academic planning, advising, registration, grading, and degree progress tracking.

Miami University provides email services via Google Workspace (Gmail), offering a secure and reliable communication platform for students, faculty, and staff. Whether for departmental communications, event notifications, or official university updates, our targeted email services offer flexible options for one-to-many messaging through Google Groups, Listserv, and Emma (for marketing purposes).

Miami University offers Oracle Analytics Server (OAS) and Tableau for reporting. IT Services provides support for the use of OAS, while assisting with Tableau licensing.

Miami University provides approximately 90 channels of entertainment, information, and educational television programming via streaming and a more traditional cable television in very limited situations. All students living in residence halls have automatic access to the Miami University - personal streaming service. The Miami University Community streaming service is available in select common areas or administrative conference rooms, or individual faculty or staff offices.  Traditional cable television service still available in a limited number of buildings (Marcum conference center and some athletic facilities)

Allows departments and divisions to make data-informed, proactive decisions using institutional data through OAS or independently through Tableau.

Miami University's IT Security Services are dedicated to safeguarding the university's digital assets, ensuring the confidentiality, integrity, and availability of information systems. These services address the growing need for robust cybersecurity measures in an academic environment, protecting against threats such as unauthorized access, data breaches, and other cyber risks.

The Software service at Miami University provides access to standalone applications that support teaching, learning, and administrative functions. These applications are distinct from software that is part of larger service offerings (e.g., Canvas for LMS or Zoom for web conferencing) and are evaluated for accessibility, security, and compliance to meet institutional needs.

Any application used for university business (administration, teaching, or learning) that is not a codified part of an Enterprise Service like Google for Education, Canvas, Workday, etc must be reviewed for legal terms, accessibility, and data security and privacy

Miami University utilizes an Enterprise Resource Planning (ERP) system to integrate and manage core institutional processes, including human resources, finance, payroll, procurement, and student information. In 2024, the university transitioned from its legacy Banner system to Workday, a modern, cloud-based ERP platform. This transition aims to enhance operational efficiency, data accuracy, and user experience for faculty, staff, and students.

Miami University's Call Center Service enabled Miami managed Interactive Voice Response systems (IVR) that empowers departments and administrative offices to efficiently manage high volumes of incoming and outgoing telephone communications. Whether it's assisting students, addressing inquiries, or streamlining departmental operations, this service ensures responsive and organized phone-based interactions.

Students, faculty, and staff gain entry to buildings and rooms across all electronically controlled Miami campus doors using their Miami ID card or a mobile app. Access to locations is typically granted automatically based on various factors while additional access can be added through My Door Managers.

The Electronic/Digital Fax Processing service enables Miami University faculty, staff, and students to send and receive faxes directly from their computers, eliminating the need for traditional fax machines. This service streamlines document transmission, supporting both internal and external communications in a secure and efficient manner.

Miami University's Content Management System (CMS) empowers departments and units to create and manage web content that aligns with the university's branding and accessibility standards. This service facilitates the development of websites tailored to various audiences, including prospective students, current students, faculty, staff, alumni, and visitors. Miami websites are all managed on the Cascade platform using navigation and branding provided by University Communications. It is also possible to have your own wordpress site for organizational, faculty/staff, or departmental use that still uses approved Miami templates.

This form is used to request an exception for an EOL OS machine.

Miami University's Two-Factor Authentication (2FA) service provides an additional layer of security for accessing university systems and applications. Using a secondary verification method, such as a mobile push notification or passcode, 2FA helps protect sensitive data and prevent unauthorized access. 2FA will prompt you when signing into certain Miami services or applications with your Miami UniqueID and MUnet password.

The Endpoint Detection and Response (EDR) service at Miami University provides advanced cybersecurity protection for university-owned devices, safeguarding institutional data and systems from cyber threats. EDR tools continuously monitor devices for suspicious activity and respond rapidly to potential security incidents, even in remote work environments.