My Recently Visited Services

Best effort software support of student and staff personally-owned computing devices.


Service provides support of the teaching and learning experience through the provision and support of a standard package of classroom technologies.


Provides document storage offerings (e.g., M-drive, MUFiles, etc.) and commercial services like Google Drive. Web document storage allows users to store and collaborate on documents and other files over the internet. Documents stored using these services will remain available if the client’s computer breaks, because the documents are “backed up” on the web document storage service.


Miami University offers Oracle Analytics Server (OAS) and Tableau for reporting. IT Services provides support for the use of OAS, while assisting with Tableau licensing.


A Virtual Private Network (VPN) employs encryption and other security means to secure your data when using your computer through public network access (wired or wireless) off campus.


MUprint is Miami University's campus-wide printing service, providing convenient, self-service printing options for students, faculty, and staff. Whether you need to print coursework, administrative documents, or personal materials, MUprint offers accessible printing solutions at various locations across campus.


Need additional help or requesting something you cannot find in the service catalog? Use Live Chat to speak to an advisor.


Miami University provides Workflow Tools to help departments and teams automate, track, and manage business processes that require approvals, task coordination, or data collection. These tools reduce reliance on paper forms and manual tracking, streamline communication, and improve efficiency across a wide range of university functions.


Service provides secure wireless connection to Miami’s network and the Internet and is available in 100% of Miami’s indoor spaces on all campuses, and key areas outdoors.


IT Services installs video cameras and cabling infrastructure and manages storage of video data. Physical Facilities department is responsible for approval for any video camera installed on campus and will direct IT with approved installations.


Student, faculty, and staff gain entry to buildings and rooms across all electronically controlled Miami campus doors using their Miami ID card or a mobile app.


Miami University provides access to Google Forms for simple surveys and Qualtrics, a powerful online survey platform, to support academic research, administrative assessments, and student projects. Qualtrics enables users to design, distribute, and analyze surveys efficiently, facilitating data-driven decision-making across the university community.


Allows faculty and staff to make permanent and convenient paper documents and records useful to complete work assignments and create durable records for record retention purposes and information distribution.


Allows departments and divisions to make data-informed, proactive decisions using institutional data through OAS or independently through Tableau.


Provide common tools and processes that extend our IT Service Management for use in non-IT contexts so that the university office has measurable, efficient transactions and visibility into the full lifecycle of the services they provide.


The Indigenous Languages Digital Archive (ILDA) is a web based archive designed specifically to support tribal efforts in archive-based language revitalization. ILDA allows for the organization, storage, retrieval, and analysis of digitized archival linguistic materials, and associated data, for the purpose of informing language revitalization and educational efforts by tribal communities who participate in National Breath of Life (NBoL) Archival Institute for Indigenous Languages.


Miami University provides approximately 90 channels of entertainment, information, and educational television programming via streaming and a more traditional cable television in very limited situations. All students living in residence halls have automatic access to the Miami University - personal streaming service. The Miami University Community streaming service is available in select common areas or administrative conference rooms, or individual faculty or staff offices.  Traditional cable television service still available in a limited number of buildings (Marcum conference center and some athletic facilities)


IT Services provides web, application, data, and server hosting including data integration services for commercial, open-source and, in-house developed solutions for the Miami University community.


Provide Miami University community secure accounts for identity and access to University computer resources.


Miami University utilizes an Enterprise Resource Planning (ERP) system to integrate and manage core institutional processes, including human resources, finance, payroll, procurement, and student information. In 2024, the university transitioned from its legacy Banner system to Workday, a modern, cloud-based ERP platform. This transition aims to enhance operational efficiency, data accuracy, and user experience for faculty, staff, and students.


An electronic mail list is a tool that distributes a single electronic mail message to multiple recipients, whose email addresses are maintained in one central list.


FBS Divisional offices will use this form to request specific help from FBS-IT that is NOT related to Miami desktop software or hardware or questions about email or other programs that are in general use across the entire university. For that, please contact IT Help via normal methods (phone, chat, or email).

Requests for FBS-IT Help are typically fulfilled within 4 business days, though certain reporting changes will take longer.


Branded as myMiami, this service provides a single location providing aggregated personalized information and links to various university systems and resources.


The Endpoint Detection and Response (EDR) service at Miami University provides advanced cybersecurity protection for university-owned devices, safeguarding institutional data and systems from cyber threats. EDR tools continuously monitor devices for suspicious activity and respond rapidly to potential security incidents, even in remote work environments.