My Recently Visited Services
Best effort software support of student and staff personally-owned computing devices.
Miami University provides approximately 90 channels of entertainment, information, and educational television programming via streaming and a more traditional cable television in very limited situations. All students living in residence halls have automatic access to the Miami University - personal streaming service. The Miami University Community streaming service is available in select common areas or administrative conference rooms, or individual faculty or staff offices. Traditional cable television service still available in a limited number of buildings (Marcum conference center and some athletic facilities)
The Miami ID is the official university identification, providing students, faculty, and staff access to essential campus services. While Miami University has transitioned to a Digital ID as the default format, physical ID cards remain available upon request. The ID allows access to campus buildings, meal plans, MUlaa debit accounts, recreation centers, library services, and more.
The Software service at Miami University provides access to standalone applications that support teaching, learning, and administrative functions. These applications are distinct from software that is part of larger service offerings (e.g., Canvas for LMS or Zoom for web conferencing) and are evaluated for accessibility, security, and compliance to meet institutional needs.
Any application used for university business (administration, teaching, or learning) that is not a codified part of an Enterprise Service like Google for Education, Canvas, Workday, etc must be reviewed for legal terms, accessibility, and data security and privacy
The Accessible Technologies service, provided by the AccessMU Center, works to ensure equal access to digital resources for all members of the Miami University community, including students, faculty, and staff with disabilities. The service offers guidance on creating accessible digital content, procuring accessible technology, and utilizing assistive tools to enhance inclusivity.
Miami University's Call Center Service enabled Miami managed Interactive Voice Response systems (IVR) that empowers departments and administrative offices to efficiently manage high volumes of incoming and outgoing telephone communications. Whether it's assisting students, addressing inquiries, or streamlining departmental operations, this service ensures responsive and organized phone-based interactions.
Miami University utilizes an Enterprise Resource Planning (ERP) system to integrate and manage core institutional processes, including human resources, finance, payroll, procurement, and student information. In 2024, the university transitioned from its legacy Banner system to Workday, a modern, cloud-based ERP platform. This transition aims to enhance operational efficiency, data accuracy, and user experience for faculty, staff, and students.
A Virtual Private Network (VPN) employs encryption and other security means to secure your data when using your computer through public network access (wired or wireless) off campus.
Provide Miami University community secure accounts for identity and access to University computer resources.
Need additional help or requesting something you cannot find in the service catalog? Use Live Chat to speak to an advisor.
Miami University's campus-wide printing service, providing convenient, self-service printing options for students, faculty, and staff. Whether you need to print coursework, administrative documents, or personal materials, Miami's printing and copying services offer accessible printing solutions at various locations across campus.
Miami University's Content Management System (CMS) empowers departments and units to create and manage web content that aligns with the university's branding and accessibility standards. This service facilitates the development of websites tailored to various audiences, including prospective students, current students, faculty, staff, alumni, and visitors. Miami websites are all managed on the Cascade platform using navigation and branding provided by University Communications. It is also possible to have your own wordpress site for organizational, faculty/staff, or departmental use that still uses approved Miami templates.
Phone services that support a variety of phone technologies including hardware/software phones, faxes, and call centers.
Miami University offers support for conference room technologies to enhance collaboration, teaching, and administrative meetings. This service ensures that conference rooms are equipped with the necessary audio-visual (AV) tools and are functioning properly for both in-person and hybrid communication needs.
The Endpoint Detection and Response (EDR) service at Miami University provides advanced cybersecurity protection for university-owned devices, safeguarding institutional data and systems from cyber threats. EDR tools continuously monitor devices for suspicious activity and respond rapidly to potential security incidents, even in remote work environments.
Support of University-owned computing devices.
Miami University provides email services via Google Workspace (Gmail), offering a secure and reliable communication platform for students, faculty, and staff. This service includes essential tools such as email, calendar, and contacts to facilitate seamless communication across the university as well as tools to distribute a single electronic mail message to multiple recipients, whose email addresses are maintained in one central list.
Miami University provides a collaborative calendaring service through Google Calendar, enabling students, faculty, and staff to efficiently manage schedules, coordinate meetings, and reserve resources. This service facilitates seamless communication and organization within the university community.
Emergency notification provides services to the university community via cell phone, text messages, and email. The system, "Miami Emergency Text Messaging System", will be available to Miami University students, faculty, and staff on all Ohio campuses.
Miami University provides Workflow Tools to help departments and teams automate, track, and manage business processes that require approvals, task coordination, or data collection. These tools reduce reliance on paper forms and manual tracking, streamline communication, and improve efficiency across a wide range of university functions.
IT Services provides web, application, data, and server hosting including data integration services for commercial, open-source and, in-house developed solutions for the Miami University community.
Slack and Google Meet are communication and collaboration tools primarily used by staff at Miami University. This instance of Slack is delivered by IT Services and provides real-time collaboration and video conferencing services via Slack and Google Meet, offering secure, dynamic platforms for faculty and staff. Designed to enhance teamwork and streamline daily operations, these tools provide digital workspaces for instant messaging, file sharing, and virtual meetings, making it easy for university teams to connect from anywhere.
When you use your Miami UniqueID and MUnet password to log in to certain Miami services or applications, you will be prompted to enter a six-digit single-use verification code or accept a notification to a registered device. Unlike a PIN number for an ATM, the code changes with every login and can be used only one time.
Provide common tools and processes that extend our IT Service Management for use in non-IT contexts so that the university office has measurable, efficient transactions and visibility into the full lifecycle of the services they provide.
This form is used to request an exception for an EOL OS machine.