My Recently Visited Services
Best effort software support of student and staff personally-owned computing devices.
Slack and Google Meet are communication and collaboration tools primarily used by staff at Miami University. This instance of Slack is delivered by IT Services and provides real-time collaboration and video conferencing services via Slack and Google Meet, offering secure, dynamic platforms for faculty and staff. Designed to enhance teamwork and streamline daily operations, these tools provide digital workspaces for instant messaging, file sharing, and virtual meetings, making it easy for university teams to connect from anywhere.
When you use your Miami UniqueID and MUnet password to log in to certain Miami services or applications, you will be prompted to enter a six-digit single-use verification code or accept a notification to a registered device. Unlike a PIN number for an ATM, the code changes with every login and can be used only one time.
Provide common tools and processes that extend our IT Service Management for use in non-IT contexts so that the university office has measurable, efficient transactions and visibility into the full lifecycle of the services they provide.
Need additional help or requesting something you cannot find in the service catalog? Use Live Chat to speak to an advisor.
Miami University's Call Center Service enabled Miami managed Interactive Voice Response systems (IVR) that empowers departments and administrative offices to efficiently manage high volumes of incoming and outgoing telephone communications. Whether it's assisting students, addressing inquiries, or streamlining departmental operations, this service ensures responsive and organized phone-based interactions.
Miami University's campus-wide printing service, providing convenient, self-service printing options for students, faculty, and staff. Whether you need to print coursework, administrative documents, or personal materials, Miami's printing and copying services offer accessible printing solutions at various locations across campus.
This form is used to request an exception for an EOL OS machine.
Service provides support of the teaching and learning experience through the provision and support of a standard package of classroom technologies.
The Electronic/Digital Fax Processing service enables Miami University faculty, staff, and students to send and receive faxes directly from their computers, eliminating the need for traditional fax machines. This service streamlines document transmission, supporting both internal and external communications in a secure and efficient manner.
Service provides a set of tools to supplement a course's teaching or provide a single online-course experience.
Miami University provides approximately 90 channels of entertainment, information, and educational television programming via streaming and a more traditional cable television in very limited situations. All students living in residence halls have automatic access to the Miami University - personal streaming service. The Miami University Community streaming service is available in select common areas or administrative conference rooms, or individual faculty or staff offices. Traditional cable television service still available in a limited number of buildings (Marcum conference center and some athletic facilities)
The Indigenous Languages Digital Archive (ILDA) is a web based archive designed specifically to support tribal efforts in archive-based language revitalization. ILDA allows for the organization, storage, retrieval, and analysis of digitized archival linguistic materials, and associated data, for the purpose of informing language revitalization and educational efforts by tribal communities who participate in National Breath of Life (NBoL) Archival Institute for Indigenous Languages.
Provides document storage offerings (e.g., M-drive, MUFiles, etc.) and commercial services like Google Drive. Web document storage allows users to store and collaborate on documents and other files over the internet. Documents stored using these services will remain available if the client’s computer breaks, because the documents are “backed up” on the web document storage service.
Phone services that support a variety of phone technologies including hardware/software phones, faxes, and call centers.
IT Services provides web, application, data, and server hosting including data integration services for commercial, open-source and, in-house developed solutions for the Miami University community.
Miami's Information Security Office (ISO) offers the following guidance and considerations for navigating the use of AI in the classroom and in offices across our campuses. Miami University supports the use of Generative AI models: Google Gemini Chat, Zoom AI Companion, and Webex AI Assistant, all available for use with your Miami credentials.
Miami University provides email services via Google Workspace (Gmail), offering a secure and reliable communication platform for students, faculty, and staff. This service includes essential tools such as email, calendar, and contacts to facilitate seamless communication across the university as well as tools to distribute a single electronic mail message to multiple recipients, whose email addresses are maintained in one central list.
Student, faculty, and staff gain entry to buildings and rooms across all electronically controlled Miami campus doors using their Miami ID card or a mobile app.
Miami University provides a collaborative calendaring service through Google Calendar, enabling students, faculty, and staff to efficiently manage schedules, coordinate meetings, and reserve resources. This service facilitates seamless communication and organization within the university community.
A Virtual Private Network (VPN) employs encryption and other security means to secure your data when using your computer through public network access (wired or wireless) off campus.
The Endpoint Detection and Response (EDR) service at Miami University provides advanced cybersecurity protection for university-owned devices, safeguarding institutional data and systems from cyber threats. EDR tools continuously monitor devices for suspicious activity and respond rapidly to potential security incidents, even in remote work environments.
The Accessible Technologies service, provided by the AccessMU Center, works to ensure equal access to digital resources for all members of the Miami University community, including students, faculty, and staff with disabilities. The service offers guidance on creating accessible digital content, procuring accessible technology, and utilizing assistive tools to enhance inclusivity.
The Software service at Miami University provides access to standalone applications that support teaching, learning, and administrative functions. These applications are distinct from software that is part of larger service offerings (e.g., Canvas for LMS or Zoom for web conferencing) and are evaluated for accessibility, security, and compliance to meet institutional needs.
Any application used for university business (administration, teaching, or learning) that is not a codified part of an Enterprise Service like Google for Education, Canvas, Workday, etc must be reviewed for legal terms, accessibility, and data security and privacy
IT Services installs video cameras and cabling infrastructure and manages storage of video data. Physical Facilities department is responsible for approval for any video camera installed on campus and will direct IT with approved installations.