Knowledge Base

Categories (48)

Your Knowledge Base

Search. Learn. Contribute.

The MUIT Library

Best practices, guides, policies, rationales, and standards

Accessibility

https://www.MiamiOH.edu/KnowAccess * 10337: Read&Write * 84282: Students Accessing Miami (SAM, AIM) * 902346: SensusAccess (CARES)

Analytics, Research & Surveys

OAS * Qualtrics * Research Computing Cluster * Snap Surveys Tool * Tableau

Canvas

Operational Status: http://status.instructure.com/
eLearning: 9-6068

CEC Technology Support

College of Engineering & Computing

Checklist

451954: Checklist - Oxford

Cisco Systems

Jabber * Webex * Webex Meetings * Webex Teams

ClassTech

Immediate assist: 9-7900, option 9 * http://MiamiOH.edu/ClassTech

Computing

Personal & University-owned Computers * macOS * Windows * Browsers * Peripheral Devices

DocuSign

1044178: DocuSign

Emergency Alerts

10230: e2Campus (Omnilert)

File Storage & Sharing

Filelocker * Map Drive Utility * 10299: myFiles * 10411: MUFiles * Departmental Storage/Shared Space * Personal Storage/Web Space * Network Drives

Hosting

AppWorx * Servers

Identity & Access

Miami Account * Active Directory * Alumni/Alumnae Account * Community Account * Courtesy Account * Employee Account * Entity Account * Student Info for Families

LISTSERV

10283: LISTSERV

Miami Email

Email Set-up * Bulk Email * Email Alias * Lifetime Email

Miami Network

Wireless Network * Wired Network * Network Infrastructure Services * Gaming Consoles * MAC Address * Viruses and Malware

Miami Student

Admission * One Stop * Scholarships * Student Account * Health & Wellness * Withdrawal & Cancellation

myMiami

10300: myMiami * 1097993: myMiami (OneCampus)

Phones, Voicemail & Fax

Cellular Phone * Desk Phone * FAX * Softphone Apps * Voicemail

Physical Campus

Academic & Admin Bldgs * Campus Laundry * Events & Room Scheduling * Miami ID * Physical Facilities Dept * Residence Halls * Campus Services

Printing

Departmental & Network Printing * MUprint (Pay4Print) * ComDoc * MOM

Security

Disk Encryption * Network Security * Phishing, Spam & Compromised Accounts * Security Cameras * VPN

Software & Apps

Software for conditional use, personally owned and University-owned computers * Adobe * AppPortal * Microsoft * Self Service * Software Center * VPN

Teaching & Learning

Academic Advisor * Course Evals * Course List * myCourses * Photo Roster * Project Dragonfly * Textbooks

UniqueID & Passwords

354594: UniqueID * 10296: MUnet Password Utilities

University Sites & Content Management

Cascade * Formstack * Web Alias Manager * WordPress

Viruses & Malware

Remove viruses, malware from personally owned macOS or Windows computers

Workday

1191721 Workday * 1284182 Workday Community

Zoom

http://MiamiOH.edu/Zoom * #RemoteTechToolkit