Knowledge Base

Categories (37)

Top5 FA(tech)Qs

(08.18)

Your Knowledge Base

Search. Learn. Contribute.
* Reviewed continually

Notices

(05.18)

Accessibility

Read&Write * AIM * (09.18ca)

Accounts

Identity & Access: Active Directory, Alumni/Alumnae Acct, Courtesy Acct, Employee Accts, Entity Acct, Parents/Family Acct * Miami Directory; Tax & Residence Forms * (03.18)

Analytics, Research Computing & Surveys

Qualtrics * Research Computing Cluster * Snap Surveys * Faculty180 * HERI Faculty Survey * (03.18)

Banner

Banner 9 * Banner 8 * Axiom * Bookshelf * BDM * Errors * Finance * Job Submission * Workflow * BannerWeb * DARS * (08.18ca)

Canvas

Status: http://status.instructure.com/ *
eLearning: 513 529-6068

ClassTech

Immediate response: 9-7900, option 9 * MiamiOH.edu/ClassTech

Computing

Personally- & University-owned Computers * macOS * Windows * Browsers * Peripheral Device * (03.18)

Conference & Collaboration

MeetMe * WebEx * myMiami community sites * (09.17)

Emergency Alerts

Alertus * e2Campus * (03.18)

File Storage & Sharing

Filelocker * MyFiles * MUFiles * NetDisk * (04.18)

G Suite

All things (formerly) Google Apps: Calendar, Docs, Drive, Gmail * Chrome * YouTube * (02.18)

Hosting

Control-M/EM * Request Tracker * Servers * (02.18)

LISTSERV

(09.17)

Miami Email

Bulk Email * Email Alias * Entity Account * Gmail * Lifetime Email * (02.18)

Miami Network

Wireless Network * Wired Network * Network Infrastructure Services * DNS Servers * (02.18)

myMiami

(10.17)

Phones, Voicemail & Fax

Desk Phone * Cellular Phone * XMediusFAX * Call Center * Billing * Codes & Rates * LD Calling * (04.18)

Physical Campus

Academic & Admin Bldgs * Campus Laundry * Events & Room Scheduling * Laundry Facilities * Miami ID * Residence Halls * Campus Services (H.O.M.E) * (02.18)

Printing

Departmental Printing * Pay4Print * ComDoc * MOM * Datamax * (05.18)

Security

Disk Encryption * Milestone Security Cameras * Network Security * Phishing, Spam & Compromised Accounts * VPN * (10.17)

Software & Apps

Software: Personally- & University-owned Computers * Adobe * Apple * AppPortal * Event Management System * Jamf * Microsoft * Tools * (04.18)

Student Enrollment, Registration & Billing

Admission, Advising & Tutoring, One Stop, Student Account, Student Health & Wellness

Reviewed 02.18

Teaching & Learning

Academic Advisor * Chalk & Wire * Course Evaluations * Course List * myCourses * Photo Roster * Project Dragonfly * Test Scoring * Textbooks * (05.18)

Television & Multimedia

Reviewed 10.17

Training

TRAIN * Skillport * (10.18ca)

Two-factor Authentication

Existing 2FA will be decommissioned on 12.19.18

UniqueID & Passwords

MUnet Password * Oracle (Banner) Password * (02.18)

University Business Apps

Buyway * Event Management System * Kronos * MInE * TeamDynamix * Travel & Expense * (03.18)

University Development Environment

GitLab, Jenkins, JIRA, Slack

Reviewed 03.18

University Sites, Apps & Content Management

Sites, Apps & Platforms * Content Mgmt * WordPress * (02.18)

Viruses & Malware

Remove Viruses, Malware from macOS, Windows computers * (05.18)