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Phones & Fax

Services (11)

Mobile Phones Overview

Service provides resale of Sprint and Verizon mobile phone service directly to individuals or to departments.

Call Center Overview

IT Services enables departments to provide call center capability for their customers.

Desk Phones Overview

Phone services that support a variety of phone technologies including hardware/software phones, faxes and call centers.

Add a New or Modify an Existing VoIP Phone

Faculty and staff may use this form to request a new VoIP phone, or to request modifications to an existing VoIP phone

Request VoIP Phone Disconnection

This is to request a VoIP line or phone be deactivated. Submitting this request disconnects service and stops the monthly service charge.

Request VoIP Voice Mail Changes

Faculty and staff may use this form to request the deletion of a voicemail account, the unlocking of a locked account, or the resetting of a voicemail passcode.

Request New Analog Phone Service

An analog line is one that does not support a VoiP phone, for example; a fax line or a credit card machine.

Request Analog Phone Service Disconnection

This is to disconnect any analog line; for example a fax line, card reader, or cordless phone. Submitting this request disconnects service and stops the monthly service charge.

Request to Move Analog Phone Service

Request an analog line be moved from one jack location to another jack location. Analog examples would be fax lines, card readers, cordless phones. Unlike VoIP phones, the number is programmed into the jack as opposed to the phones, in most cases the line cord is plugged into the T1 port of the jack.

Request to Change the Name Displayed on Phone or Index Code Charged

You may use this form to request a change to the displayed name on a telephone or to request a change to the billing information tied to a phone line.

Electronic/Digital Fax Processing Overview

Service that provides electronic/digital fax functionality.