Microsoft 365


Microsoft 365 (formerly known as Microsoft Office 365) is the hub for all of the classic Microsoft tools: Office, Excel, Powerpoint, Outlook, and more. All Miami students and employees can download and use these tools free of charge.

Capabilities, Benefits, and Key Features

  • Contains Word, Excel, PowerPoint, OneNote, and Outlook
  • OneDrive cloud storage to back up files and photos
  • Works on Windows, macOS, iOS, and Android
  • Advanced security for email and files
  • Ongoing technical support from Microsoft

Limitations / Technology Requirements

Full requirements are published by Microsoft at

Computer and processor: 

  • Windows OS: 1.6 GHz or faster, 2-core
  • macOS: Intel processor


  • Windows OS: 4 GB RAM; 2 GB RAM (32-bit)
  • macOS: 4 GB RAM

Hard disk

  • Windows OS: 4 GB of available disk space
  • macOS: 10 GB of available disk space; HFS+ hard disk format (also known as macOS Extended) or APFS

What can I expect?

  • Support Tier:

    • Personally owned computers: Tier 1 - Best Effort: While approved for use there is no institutional support for the application. IT Help would make an effort to assist using general technical knowledge. If unable to do so, the user would need to resolve the issue on their own or contact a commercial vendor for assistance.
    • Computers owned by the universityTier 3 - Divisional/Departmental Support: Miami IT resources exist to support the faculty within their respective academic divisions. In most cases, individual users who contact IT Help receive best effort support. If unsuccesful, they would refer the use to contact the instructor of their course. Instructors seeking support for unresolved issues would be escalated to their divisional IT team.
  • Acquisition Model: Direct Download: Software is downloaded to a local computer and installed to run from that specific device.
  • Licensing ModelSite license: Miami has negotiated terms that allow for all current students and instructors to use the application.
  • Authentication Model: GSuite or Azure: Application allows for users to login using a federated login to Google or MS Azure. If using your Miami account,,  on these services, the login is subject to the same requirements as though you logged into those services directly. In many cases, it is possible to use a personal Google or Microsoft account that is unrelated to your Miami account. 

Who may use it?

Current students, faculty, and staff

How do I get started?

Faculty and Staff - Windows

  1. Windows 10: Microsoft Endpoint Manager > Software Center
  2. Windows 8 or 8.1: Start > the down arrow icon in the lower left (to show all installed Apps) > Microsoft Endpoint Manager > Software Center
  3. Windows 7: Start > All Programs > Microsoft Endpoint Manager > Software Center
  4. Ensure that the Applications column (on the left) is selected.
  5. Select a software title, and then click the Install button.
  6. Click the Installation Status column (on the left) to view the software's installation status. Larger software packages may take more time to install.

Faculty and Staff - Mac

  1. Navigate to the Application folder on your Mac.
  2. Open the Self Service application 
  3. Select the version of Office to install. The software will begin installing automatically.

Students - Mac/Windows users:

  1. Follow this link to Miami's Microsoft portal to get Microsoft 365 for Mac or PC.
  2. Log in with your Miami email address and myMiami password.
  3. Follow the prompts to download and install Microsoft 365.

Students - iOS/Android users:

  1. Follow this link to help install Microsoft 365 on your mobile device.

Is there a charge to me or my department?

The site license for Microsoft 365 is funded by IT Services.



Service ID: 9371
Thu 6/25/15 8:11 AM
Tue 10/26/21 10:37 AM