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Student Information for Families / Parent account link has expired
confirmation email will be sent to your account
Note
As of March 28th 2024, family account holders can process self service password recoveries for their accounts. This process will generate an
Student Information for Families / Update a parent's account information
Objective
To provide instruction on updating information on a Student Information For Families account
Environment
284774: Student Information For Families
User
Students
LISTSERV / Temporarily disable email delivery from a list
an automatic out-of-office reply to a list from your email account
Environment
10283: LISTSERV
Resolution
Open your email application and create a new plain-text email
Guide: Tech resources for student organizations
University and the Associated Student Government (ASG)
Guidelines
A student organization may request email account(s), LISTSERV electronic email lists, or a Miami website alias
Slack / Access MiamiOH-IT.Slack website, mobile app
-it.slack.com/
Click Sign-in with Azure if you have a paid account, or click I have a guest account if you have a guest account
If logging in with Azure, use your MiamiOH email address and Miami
Identity and Access Management ( IAM )
Provide Miami University community secure accounts for identity and access to University computer resources. ... request has been granted
Courtesy accounts are created to provide network access, email or other account privileges to non-Miami faculty, staff or students. Courtesy accounts may be requested
Canvas / Unable to access as a new instructor
Issue
I cannot access Canvas as a new instructor. I used a non-Miami email address to sign up for Canvas
User
Canvas Instructor
Environment
10185: Canvas
Rationale
MATLAB / Download and install, activate on Windows
account
If you don't have a MathWorks account you will be prompted to create one
Use your Miami email address in the format of UniqueID@miamioh.edu
Click the button to
Security / Report a phishing message
source — examples: President Crawford, One Stop
Environment
Security
Phishing, Spam & Compromised Accounts
Miami Email
Resolution
Forward the suspicious email
Zoom / Error Record
https://MiamiOH.zoom.us
Cause
The University user has an existing, non-federated account that uses an @MiamiOH.edu email address and was created before Zoom was made available at Miami
Admission / Access myMiami to complete the admission process
Objective
To provide information on completing the admission process when:
You have been accepted to Miami, but can't log in to myMiami to complete the process
Environment
MATLAB / Download and install, activate on macOS
prompted
Click Sign In to sign in to your MathWorks account
If you don't have a MathWorks account you will be prompted to create one
Use your Miami email address in the format of
Adobe Creative Cloud / Sign in to applications
Application
When prompted to sign in, enter your Miami email address in the following format: <UniqueID>@MiamiOH.edu, click Continue
If prompted to Select an Account, click the option Company or
Microsoft 365 / Microsoft Teams
Microsoft Teams with Miami University credentials
Miami University users can be added to another organization's Teams as a guest
Provide the 3rd party organization your email address in the
Canvas / Resolve course invitations not sent or received
receive your Canvas course invitation
User
Canvas Instructor
Canvas Student
Environment
10185: Canvas
Miami Email
Resolution
Canvas Instructor
Verify that