Sign in to Adobe Creative Cloud applications

Issue/Question

  • How do I sign in to an Adobe app in a classroom or shared space?
  • How do I sign in to an Adobe app on my Miami provided computer?

User

  • Miami classrooms and teaching labs with installed Adobe Software such as the Creative Cloud applications
  • Miami provided computer with installed Adobe Software such as the Creative Cloud applications

Environment

  • 197283: Adobe Creative Cloud
    • Shared Device License
    • User Named License

Cause/Rationale

  • The Adobe Shared Device licensing model requires authentication before use
  • The Adobe User Named licensing model required authentication before use

Resolution 

  1. Launch the Adobe Creative Cloud Application
  2. When prompted to sign in, enter your Miami email address in the following format: <UniqueID>@MiamiOH.edu, click Continue
    • If prompted to Select an Account, click the option Company or School Account
  3. When redirected to sign in, enter your Miami password, the same password used to log into My Miami and click Sign In
  4. Launch the Adobe application you wish to use (Photoshop, Illustrator, Animate, Audition, InDesign etc...)

 

Notes

 

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Details

Article ID: 85509
Created
Fri 8/23/19 1:19 PM
Modified
Thu 3/19/20 12:59 PM
Can you resolve this issue yourself?
Yes! This is self-service with a smile.