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Enable Web Conferencing for an Entity Account

  1. Services
  2. Conferencing & Collaboration
  3. Web Conferencing
Introduction Faculty, staff, and students may use this form to request that an existing entity account be outfitted for use with our existing web conferencing tools like Webex or Zoom. By default

Google Accounts for Minors / User Support

  1. Knowledge Base
  2. Google Services
  3. Google Account
Objective To provide information about user age requirements on Google Workspace for Education accounts Scope Accounts created under Google Workspace for Education for users under

Student Information for Families / Assistance needed to reset parent account password via Hotmail account

  1. Knowledge Base
  2. Identity & Access
  3. Student Information for Families
Objective To obtain assistance with resetting your parent account password when: Your email address is at hotmail.com Environment 284774 : Student Information For

Alumni Account / Locate my constituent ID

  1. Knowledge Base
  2. Identity & Access
  3. Alumni/Alumnae Account
using your birth date Have received errors while trying to register for the alumni website Environment Alumni/Alumnae Account Constituent ID Alumni ID Alumni

Procedure: JIRA / Add the KMRubric account to a project

  1. Knowledge Base
  2. Knowledge Management
  3. KM: Procedures
Objective To provide instruction on adding the KMRubric account to your JIRA project to allow it to create corresponding issues Scope The KMRubric account must be manually added to

Duo / Guide: Parents and your student's account

  1. Knowledge Base
  2. Miami Student
Families Student Account Identity and Access Management Rationale All current University students are required to enroll in Duo, the system-wide, two-factor authentication security

Alumni Account / Log in to the Alumni Association website

  1. Knowledge Base
  2. Identity & Access
  3. Alumni/Alumnae Account
Objective To provide instruction on logging in to the Alumni Association site Environment 12604: Alumni Association Website University Sites Alumni/Alumnae Account

Nagios / Assistance needed to remove user account

  1. Knowledge Base
  2. University Apps
  3. UApp: Nagios
Objective To obtain assistance in removing a user account removed from Nagios Environment 10305: Nagios Monitoring Service Employee Accounts Resolution Contact IT Help

Microsoft OneNote / Access via personal account

  1. Knowledge Base
  2. Software & Apps
  3. Microsoft Apps + Windows OS
Objective To provide instruction on accessing your personal Microsoft account when: You are unable to create a new file in Microsoft OneNote through your Miami Microsoft 365 (formerly

Employee Account / Access employee W-2

  1. Knowledge Base
  2. Identity & Access
  3. Employment + Employee Account
Objective To provide instruction on accessing a W-2 form for a current Miami employee Scope Current full-time, part-time, and student employees can access their W-2 form through the

Student Account / Troubleshoot the State of Residence form

  1. Knowledge Base
  2. Miami Student
  3. Student Account
Objective To provide troubleshooting guidance for the State of Residence application when: The page does not show a way to submit the form Environment Online classes

Miami Email / Modify a former employee's account

  1. Knowledge Base
  2. Miami Email
Objective To provide direction in modifying an employee's email account when: An employee was terminated, but their email account is still sending out-of-office responses An employee

Request: Banner Security / Reset account password

  1. Knowledge Base
  2. Banner
  3. Banner: Accounts & Access
Request Reset your Banner Security (BANSECR) account password Environment 184204: Banner 9 Production Banner Security Account Password Resolution Complete and

Google Account / Download or migrate my data

  1. Knowledge Base
  2. Google Services
  3. Google Account
Objective To provide instruction on downloading your data from your Miami Google account when: You are leaving the University and want to keep or migrate your data You want to create

Canvas / Change the registered Google Doc account

  1. Knowledge Base
  2. Canvas
  3. Canvas: Instructor
Objective To provide a link to the Canvas Guide article on changing the Google Doc account registered with Canvas User Canvas Instructor Environment 10185: Canvas 10259