Unable to create new file in Microsoft OneNote

Issue/Question

  • Microsoft OneNote does not allow me to create a new file

Environment

  • Software for Personally-owned Computers
  • 10314: Microsoft Office 365
  • Microsoft OneNote
  • Microsoft OneDrive

Cause

  • OneNote will not work with your Miami Office 365 account
    • OneNote requires OneDrive storage (OneDrive is not provisioned by Miami University)

Resolution

  • Log in to OneNote through your personal (not Miami) Microsoft account credentials

 

Notes

 

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Details

Article ID: 28793
Created
Mon 4/10/17 11:09 AM
Modified
Fri 1/31/20 3:41 PM
Can you resolve this issue yourself?
Yes! This is self-service with a smile.