Unable to create new file in Microsoft OneNote

Issue/Question

• Microsoft OneNote does not allow me to create a new file

Environment

• Software for Personally-owned Computers
• 10314: Microsoft Office 365
• Microsoft OneNote
• Microsoft OneDrive

Cause

• OneNote will not work with your Miami Office 365 account
  • OneNote requires OneDrive storage (OneDrive is not provisioned by Miami University)

Resolution

• Log in to OneNote through your personal (not Miami) Microsoft account credentials
  • If you don't have a personal Microsoft account, you can sign up for OneDrive Basic 5GB for free

Notes

• Microsoft provides up-to-date end-user documentation and instructions for Microsoft products
• OneDrive is not provisioned by Miami University
• Visit the Microsoft Office Help & Training page for everything you want to know about Office products
  • Browse the Microsoft OneNote Help Center