Student Account / Troubleshoot the State of Residence form

Tags KnownError

Objective

  • To provide troubleshooting guidance for the State of Residence application when:
    • The page does not show a way to submit the form

Environment

  • Online classes
  • State of Residence form

Resolution

  1. Follow these KB instructions to clear your browser cache 
  2. If you continue to experience this problem, contact IT Help at 513-529-7900 to report the issue
  3. Provide the following information:
    • The course you are signed up to take
    • The error message you have received
    • The URL of the page that is providing the error message

 

Notes

 

Details

Article ID: 23786
Created
Fri 1/27/17 4:37 PM
Modified
Mon 7/12/21 12:18 PM
Can you resolve this issue yourself?
Yes! This is self-service with a smile.