Student Account / Troubleshoot the State of Residence form

Tags KnownError

Objective

  • To provide troubleshooting guidance for the State of Residence application when:
    • The page does not show a way to submit the form

Environment

  • Online classes
  • 89891: State of Residence Collection

Resolution

  1. Follow these KB instructions to clear your browser cache 
  2. If you continue to experience this problem, contact IT Help by phone at 513-529-7900 or by live chat at MiamiOH.edu/ITChat to report the issue
  3. Provide the following information:
    • The course you are signed up to take
    • The error message you have received
    • The URL of the page that is providing the error message

 

Note

  • For questions regarding student verification of residency, contact your respective Miami Online office

 

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