Student Account / Troubleshoot the State of Residence form

Objective

• To provide troubleshooting guidance for the State of Residence application when:
  • The page does not show a way to submit the form

Environment

• Online classes
• 89891: State of Residence Collection

Resolution

1. Follow these KB instructions to clear your browser cache 
2. If you continue to experience this problem, contact IT Help by phone at 513-529-7900 or by live chat at MiamiOH.edu/ITChat to report the issue
3. Provide the following information:
   • The course you are signed up to take
   • The error message you have received
   • The URL of the page that is providing the error message

Note

• For questions regarding student verification of residency, contact your respective Miami Online office