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Regional Onboarding/Offboarding

  1. Services
  2. Accounts, IDs & Passwords
Introduction Chairs and department heads at Miami Regionals may use this form to request the onboarding or offboarding of employees. Details Press the Get Started button to submit your

Electronic Building Access

  1. Services
  2. Accounts, IDs & Passwords
Introduction Student, faculty, and staff gain entry to buildings and rooms across all electronically controlled Miami campus doors using their Miami ID card or a mobile app. Capabilities

Duo / Reactivate my mobile app

  1. Knowledge Base
  2. Duo Two-factor Authentication
  3. Duo: Account Management
Objective To provide instruction on reactivating the Duo Mobile app on a new smartphone (with the same phone number) To provide instruction on reactivating the Duo Mobile app on a replacement

Duo, YubiKey / User Support

  1. Knowledge Base
  2. Duo Two-factor Authentication
  3. Duo: Account Management
Objective To provide a directory of links to Yubico support, knowledge base, and end-user guide resources for your YubiKey To provide a directory of links to related Duo Security end-user

Duo / Authenticate when enrolled device is lost, stolen, or unavailable

  1. Knowledge Base
  2. Duo Two-factor Authentication
  3. Duo: Account Management
Objective To provide instruction on authenticating when enrolled device is lost, stolen, or unavailable To provide instruction on logging in when enrolled device is lost, stolen, or

Duo / Use the Self Service Portal

  1. Knowledge Base
  2. Duo Two-factor Authentication
  3. Duo: Account Management
Objective To provide instruction on using Duo's self service portal To provide instruction on locating Duo's self service portal Environment 312306: Duo Security Two-factor

Duo / Check the Rate Card for international travel

  1. Knowledge Base
  2. Duo Two-factor Authentication
  3. Duo: Account Management
Objective To provide access to the Duo Rate Card to discover or verify credit charges for use during international travel  To provide information about offline Duo authentication options for

Duo / Update browser when prompted during authentication

  1. Knowledge Base
  2. Duo Two-factor Authentication
  3. Duo: Account Management
Objective To provide instructions on how to update a web browser Update a Chrome, Firefox, Edge, Safari web browser Environment 312306: Duo Security Two-factor Authentication

Duo / Resolve Duo prompt display issues

  1. Knowledge Base
  2. Duo Two-factor Authentication
  3. Duo: Account Management
Objective To provide instruction on resolving issues with the Duo prompt not displaying correctly Environment 312306: Duo Security Two-factor Authentication Apple IOS / Mobile

Door Schedule Change, Door Patron Group Change, or Patron Group Access Change

  1. Services
  2. Accounts, IDs & Passwords
  3. Electronic Building Access
Introduction Faculty and staff may use this form to request changes to the hours that doors in buildings are locked or unlocked.  They may also use this form to request revisions to which Patron

Oracle / Access database in SQL Developer

  1. Knowledge Base
  2. Banner
  3. Banner: Accounts & Access
Objective To provide instruction on accessing PROD in Oracle SQL Developer Environment 10503: PROD-DB Oracle Database Oracle SQL Developer Cause An update

Banner / Reset your Oracle password

  1. Knowledge Base
  2. Banner
  3. Banner: Accounts & Access
Objective To provide instruction on updating your Banner password when: You have lost or forgotten your Oracle password You need to change your Oracle password When you try to reset

Notice: Banner 9 / Report an outage

  1. Knowledge Base
  2. Banner
  3. Banner: Accounts & Access
Purpose To prompt users to report a Banner 9 outage Prompt to report  To report this Banner 9 outage, follow this link to Chat with IT Help or call us at 513-529-7900 Cause

SQL Developer / Error Record

  1. Knowledge Base
  2. Banner
  3. Banner: Accounts & Access
Objective To identify errors in SQL Developer and provide corresponding causes and resolutions User Miami University Community Environment 10503: PROD-DB 10528: TEST-DB

Modify Building Point of Contact (BPOC) Membership

  1. Services
  2. Accounts, IDs & Passwords
  3. Electronic Building Access
Introduction Deans, department chairs, and directors may use this form to request changes to the BPOC membership list. Follow this link to review the public Building Point of Contact (BPOC