DUO / Access mobile screen


  • To provide instruction on accessing Duo Mobile screen


  • (Asset number): Duo Security


  1. In your phone, navigate to Settings
  2. Select Screen Time
  3. Select Content & Privacy Restrictions
  4. Select Content Restrictions
  5. Select Web Content
  6. To completely disable content restrictions, uncheck Limit Adult Websites
    • If you do not want to fully disable content restrictions, you can add DuoSecurity.com to the whitelist within the Content Restrictions page on the iOS device. This will allow the Duo Prompt to display even if content restrictions are enabled.


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Article ID: 133129
Wed 6/9/21 6:45 PM
Fri 6/11/21 1:50 PM
Can you resolve this issue yourself?
Yes! This is self-service with a smile.