DUO / Access mobile screen

Objective

  • To provide instruction on accessing Duo Mobile screen

Environment

  • (Asset number): Duo Security

Resolution 

  1. In your phone, navigate to Settings
  2. Select Screen Time
  3. Select Content & Privacy Restrictions
  4. Select Content Restrictions
  5. Select Web Content
  6. To completely disable content restrictions, uncheck Limit Adult Websites
    • If you do not want to fully disable content restrictions, you can add DuoSecurity.com to the whitelist within the Content Restrictions page on the iOS device. This will allow the Duo Prompt to display even if content restrictions are enabled.

 

Details

Article ID: 133129
Created
Wed 6/9/21 6:45 PM
Modified
Fri 6/11/21 1:50 PM
Can you resolve this issue yourself?
Yes! This is self-service with a smile.