Purpose and Overview
Miami University provides email services via Google Workspace (Gmail), offering a secure and reliable communication platform for students, faculty, and staff. Whether for departmental communications, event notifications, or official university updates, our targeted email services offer flexible options for one-to-many messaging through Google Groups, Listserv, and Emma (for marketing purposes).
Features and Benefits
Features:
- Gmail Integration: Access to Miami email accounts with university-provided storage.
- Entity Accounts: Accounts, such as ithelp@miamioh.edu, that can be delegated to multiple individuals to manage.
- Security Protections: Built-in spam filtering, phishing protection, and encryption.
- Collaboration Tools: Integration with Google Drive, Calendar, Chat, Meet, and Google Groups for communication and productivity.
- Google Groups: Easy-to-use distribution lists for collaboration and ongoing discussions.
- Listserv: Reliable email list management for large internal audiences, including subscription management options.
- Emma Email Marketing: Professional email marketing platform for branded communications, including audience targeting and segmentation (costs apply).
Benefits:
- Secure, university-supported email environment.
- Accessible anytime, anywhere with cloud-based storage.
- Automatic synchronization with university events and deadlines.
- Reduced spam and phishing through advanced security measures.
- Flexible options for collaboration, announcements, and marketing outreach.
- Automated subscription management to reduce manual efforts.
- Ensured compliance with university email policies and data protection standards.
Service Boundaries and Constraints
- Email Eligibility: Email accounts are provided to active students, faculty, and staff.
- Emma Eligibility: Requires departmental funding and adherence to branding guidelines.
- Google Groups and Listserv Eligibility: Available for university-affiliated audiences only.
- Retention Policies: Emails are subject to Miami University’s data retention guidelines.
- Account Lifecycle: Access is tied to university affiliation; accounts are deactivated upon departure.
- Mass Email Compliance: Mass email content must comply with university email communication policies.
Eligibility and Audience
This service is available to:
- Faculty and Staff: For departmental communications and internal announcements.
- Students: For club communications and event notifications (via approved groups).
- University Departments: For large-scale internal or external communications.
- Emeriti and Retirees: Limited access based on university policies.
Getting Started and Support
- Access Email: Login at mail.google.com using your Miami credentials.
- Troubleshooting: Visit the knowledge base for common issues and FAQs.
- Request a List or Group: Submit a request for a listserv or google group.