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Articles (4)

Directory: Divisional Technology Resources

Miami University guide to divisional technology resources throughout Oxford and Regional campuses

Directory: Technical support, training, knowledge base, and status sites

Links to third-party technical support, training, and knowledge base sites; and operational status dashboards

Standard: Approved spelling list of names and terminology

Standard: Approved list for proper spelling of application, product, and service names, and terminology in Knowledge, KCS, Service Catalog, and Service Request articles

Template: Proactive public-facing article

Proactive Knowledge: Use this template to document and publish useful Knowledge as it becomes known to a service management group