Support Directory / Resources and real-time status dashboards

Purpose

• To provide links to third-party user support, training, and knowledge base sites; and real-time operational status dashboards

Environment

• Third-party applications, products, and services integrated into the University system

Directory

• Real-time status overview of the digital world: Downdetector^(R)
  • Companies and services tracked

• Adobe System Status
• Adobe Help Center
  • Adobe Acrobat DC Learn & Support
    • Adobe Acrobat Tutorials
    • Adobe Acrobat User Guide 
  • Adobe Acrobat Reader Learn & Support
    • Adobe Acrobat Reader DC Help
  • Adobe Creative Cloud Learn & Support
    • Adobe Creative Cloud Tutorials
    • Adobe Creative Cloud User Guide
  • Adobe's Flash Player Help

• Amazon Web Services: Service Health Dashboard

• Apple System Status
• Downdetector: all-things Apple
• Official Apple Support
  • Mac - Official Apple Support
  • App Store - Official Apple Support
  • Apple ID - Official Apple Support
  • iPad - Official Apple Support
  • iPhone - Official Apple Support
  • Contact - Official Apple Support
• Apple StackExchange Q&A

• AppWorx Application Manager Documentation

• Atlassian Status Dashboard
• Atlassian Support
  • Confluence Status
  • Confluence Support Resources
    • Confluence Knowledge Base
  • Jira Software Status
  • Jira Software Server Support Resources

• Canvas Status Dashboard
• Canvas Guides by Product
  • Canvas Instructor Guide
  • Canvas Student Guide
  • Canvas Mobile Guide

• Cascade CMS Knowledge Base

• Cisco Community Technology + Support Forum
• Cisco Support + Downloads
  • Cisco IP Phones
  • Cisco Jabber Support Documentation
  • Cisco Webex Help Center
  • Webex Global Service Status

• Comodo Knowledgebase
  • Comodo Forum

• Duo Security Status Dashboard
• Duo Security Support
  • Duo Security Documentation
  • Duo Security Knowledge Base
• Duo Security Community

• Echo360 (TurningPoint) Training + Support
  • Echo360 Quick Start Guide
  • PointSolutions Student Registration

• Ellucian Support

• Google Workspace Status Dashboard
• Downdetector: all-things Google
• Google Help
  • Chrome Help Center
  • Gmail Help 
  • Google Calendar Help 
  • Google Docs Editors Help 
  • Google Drive Help 
  • YouTube Help 

• Java Help Center
  • Verify Java Version

• MathWorks Status
• MathWorks Support
  • MATLAB documentation

• McGraw-Hill Education Platform Status Center
• McGraw-Hill Education Digital Technology Support

• Downdetector: all-things Microsoft
• Microsoft Support page
• Microsoft Azure status
• Microsoft Office Help & Training
  • Microsoft Word Help Center
  • Microsoft Edge IT Center
  • Microsoft Excel Help Center
  • Microsoft PowerPoint Help Center
  • Microsoft OneNote Help Center
  • Microsoft Access Help Center
• Microsoft Skype Support​​​​​
  • Skype Status
• Microsoft Visual Studio Support
  • Microsoft Visual Studio Knowledge Base
• Microsoft Windows Support (Windows 10)
  • Microsoft Windows Support for Remote Desktop
• Microsoft Developer Network for Silverlight (No longer updated. Check the Microsoft Product Lifecycle for information about how this product, service, technology, or API is supported)
• Xbox Live Service Status

• Pearson System Status
• Pearson Support Home
  • Contact Pearson Support

• Qualtrics Application Status
• Qualtrics Support

• Read&Write Support Directory 
  • Read&Write for Windows 
  • Read&Write for Mac 
  • Read&Write for Google Chrome 
  • Read&Write for Android 
  • Read&Write for iPad 
  • Contact Read&Write Texthelp Support

• Slack Status Dashboard
• Slack Help Center

• Snap Surveys Support Hub

• Turnitin System Status
• Turnitin Support Services
  • Turnitin Instructor Guide
  • Turnitin Student Quick Start Guide 
  • Turnitin Support Center

• VIA Administrator and IT Resources Portfolio (replaces Chalk & Wire)

• Yubico Support
  • Yubico Knowledge Base
  • Yubico Support Contact

• Zoom Service Status
• Zoom Support