Support Directory / Resources and real-time status dashboards

Purpose

• To provide links to third-party user support, training, and knowledge base sites; and real-time operational status dashboards

Environment

• Third-party applications, products, and services integrated into the University system

Directory

• Real-time status overview of the digital world: Downdetector^(R)
  • How to use Downdetector to report and understand the scale of an outage
  • Companies and services tracked
    • Outages overview
       
• 25Live CollegeNETHelp (login required)
   
• Adobe System Status
• Adobe Help Center
  • Adobe Acrobat DC Learn & Support
    • Adobe Acrobat Tutorials
    • Adobe Acrobat User Guide 
  • Adobe Acrobat Reader Learn & Support
    • Adobe Acrobat Reader DC Help
  • Adobe Creative Cloud Learn & Support
    • Adobe Creative Cloud Tutorials
    • Adobe Creative Cloud User Guide
  • Adobe's Flash Player Help
     
• Amazon Web Services: Service Health Dashboard
   
• Apple System Status
• Downdetector: all-things Apple
• Official Apple Support
  • Mac - Official Apple Support
  • App Store - Official Apple Support
  • Apple ID - Official Apple Support
  • iPad - Official Apple Support
  • iPhone - Official Apple Support
  • Contact - Official Apple Support
• Apple StackExchange Q&A
   
• AppWorx Application Manager Documentation
   
• Atlassian Status Dashboard
• Atlassian Support
  • Confluence Status
  • Confluence Support Resources
    • Confluence Knowledge Base
  • Jira Software Status
  • Jira Software Server Support Resources
     
• Canvas Status Dashboard
• Canvas Guides by Product
  • Canvas Instructor Guide
  • Canvas Student Guide
  • Canvas Mobile Guide
     
• Cascade CMS Knowledge Base
  • FAQs and Error Messages
     
• Cisco Community Technology + Support Forum
• Cisco Support + Downloads
  • Cisco IP Phones
  • Cisco Jabber Support Documentation
  • Cisco Webex Help Center
  • Webex Global Service Status
     
• Comodo Knowledgebase
  • Comodo Forum
     
• Duo Security Status Dashboard
• Duo Security Support
  • Duo Security Documentation
  • Duo Security Knowledge Base
• Duo Security Community
   
• Ellucian Support
   
• G Suite Status Dashboard
• Downdetector: all-things Google
• Google Help
  • Chrome Help Center
  • Gmail Help Center
  • Google Calendar Help Center
  • Google Docs Editors Help Center
  • Google Drive Help Center
  • YouTube Help Center
     
• Java Help Center
  • Verify Java Version
     
• MathWorks Status
• MathWorks Support
  • MATLAB documentation
     
• McGraw-Hill Education Platform Status Center
• McGraw-Hill Education Digital Technology Support
   
• Downdetector: all-things Microsoft
• Microsoft Support page
• Microsoft Azure status
• Microsoft Office Help & Training
  • Microsoft Word Help Center
  • Microsoft Edge IT Center
  • Microsoft Excel Help Center
  • Microsoft PowerPoint Help Center
  • Microsoft OneNote Help Center
  • Microsoft Access Help Center
• Microsoft Skype Support​​​​​
  • Skype Status
• Microsoft Visual Studio Support
  • Microsoft Visual Studio Knowledge Base
• Microsoft Windows Support (Windows 10)
  • Microsoft Windows Support for Remote Desktop
• Microsoft Developer Network for Silverlight
• Xbox Live Service Status
   
• PageUp Customer Support
   
• Pearson System Status
• Pearson Support Home
  • Contact Pearson Support
     
• Qualtrics Application Status
• Qualtrics Support
   
• Read&Write Support Directory 
  • Read&Write for Windows 
  • Read&Write for Mac 
  • Read&Write for Google Chrome 
  • Read&Write for Android 
  • Read&Write for iPad 
  • Contact Read&Write Texthelp Support
     
• Slack Status Dashboard
• Slack Help Center
   
• Snap Surveys Support Hub
   
• Turning Technologies (TurningPoint) Training + Support
  • TurningPoint Quick Start Guide
  • Turning Tech Service Desk
  • TurningPoint Student Registration
     
• Turnitin System Status
• Turnitin Support Services
  • Turnitin Instructor Guides
  • Turnitin Student Guides 
  • Turnitin Support Wizard
     
• VIA Administrator and IT Resources Portfolio (replaces Chalk & Wire)
   
• Yubico Support
  • Yubico Knowledge Base
  • Yubico Support Contact
     
• Zoom Service Status
• Zoom Help Center