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Directory: Support resources and real-time status dashboards
Directory: Support resources and real-time status dashboards
Tags
KM-2
Knowledge
Purpose
To provide links to third-party user support, training, and knowledge base sites; and real-time operational status dashboards
Environment
Third-party applications, products, and services integrated into the University system
Directory
Real-time status overview of the digital world:
Downdetector
(R)
How to use Downdetector to report and understand the scale of an outage
Companies and services tracked
Outages overview
25Live CollegeNETHelp
(login required)
Adobe System Status
Adobe Help Center
Adobe Acrobat DC Learn & Support
Adobe Acrobat Tutorials
Adobe Acrobat User Guide
Adobe Acrobat Reader Learn & Support
Adobe Acrobat Reader DC Help
Adobe Creative Cloud Learn & Support
Adobe Creative Cloud Tutorials
Adobe Creative Cloud User Guide
Adobe's Flash Player Help
Amazon Web Services: Service Health Dashboard
Apple System Status
Downdetector: all-things Apple
Official Apple Support
Mac - Official Apple Support
App Store - Official Apple Support
Apple ID - Official Apple Support
iPad - Official Apple Support
iPhone - Official Apple Support
Contact - Official Apple Support
Apple StackExchange Q&A
AppWorx Application Manager Documentation
Atlassian Status Dashboard
Atlassian Support
Confluence Status
Confluence Support Resources
Confluence Knowledge Base
Jira Software Status
Jira Software Server Support Resources
Canvas Status Dashboard
Canvas Guides by Product
Canvas Instructor Guide
Canvas Student Guide
Canvas Mobile Guide
Cascade CMS Knowledge Base
FAQs and Error Messages
Cisco Community Technology + Support Forum
Cisco Support + Downloads
Cisco IP Phones
Cisco Jabber Support Documentation
Cisco Webex Help Center
Webex Global Service Status
Comodo Knowledgebase
Comodo Forum
Duo Security Status Dashboard
Duo Security Support
Duo Security Documentation
Duo Security Knowledge Base
Duo Security Community
Ellucian Support
G Suite Status Dashboard
Downdetector: all-things Google
Google Help
Chrome Help Center
Gmail Help Center
Google Calendar Help Center
Google Docs Editors Help Center
Google Drive Help Center
YouTube Help Center
Java Help Center
Verify Java Version
MathWorks Status
MathWorks Support
MATLAB documentation
McGraw-Hill Education Platform Status Center
McGraw-Hill Education Digital Technology Support
Downdetector: all-things Microsoft
Microsoft Support page
Microsoft Azure status
Microsoft Office Help & Training
Microsoft Word Help Center
Microsoft Edge IT Center
Microsoft Excel Help Center
Microsoft PowerPoint Help Center
Microsoft OneNote Help Center
Microsoft Access Help Center
Microsoft Skype Support
Skype Status
Microsoft Visual Studio Support
Microsoft Visual Studio Knowledge Base
Microsoft Windows Support (Windows 10)
Microsoft Windows Support for Remote Desktop
Microsoft Developer Network for Silverlight
Xbox Live Service Status
PageUp Customer Support
Pearson System Status
Pearson Support Home
Contact Pearson Support
Qualtrics Application Status
Qualtrics Support
Read&Write Support Directory
Read&Write for Windows
Read&Write for Mac
Read&Write for Google Chrome
Read&Write for Android
Read&Write for iPad
Contact Read&Write Texthelp Support
Slack Status Dashboard
Slack Help Center
Snap Surveys Support Hub
Turning Technologies (TurningPoint) Training + Support
TurningPoint Quick Start Guide
Turning Tech Service Desk
TurningPoint Student Registration
Turnitin System Status
Turnitin Support Services
Turnitin Instructor Guides
Turnitin Student Guides
Turnitin Support Wizard
VIA Administrator and IT Resources Portfolio
(replaces Chalk & Wire)
Yubico Support
Yubico Knowledge Base
Yubico Support Contact
Zoom Service Status
Zoom Help Center
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Details
Article ID:
26960
Created
Fri 3/10/17 1:41 PM
Modified
Tue 11/10/20 9:08 AM
Can you resolve this issue yourself?
Yes! This is self-service with a smile.
Supported Office or Community
University Community of Students, Staff, and Faculty
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Chalk & Wire / User Support
Cisco IP Phone / User Support
Directory: Software / CIT server
Directory: Webex / (Portal) Help References
Duo / User Support
Duo, YubiKey / User Support
Google Calendar / User Support
Google Services / User Support (G Suite)
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McGraw-Hill Connect / User Support
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Microsoft Windows / User Support
Microsoft Word / User Support
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Read&Write / User Support
SPSS / User Support
Zoom / Directory: Help References (Portal)
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Check out this knowledge base article I found in the IT @ Miami knowledge base. https://miamioh.teamdynamix.com/TDClient/1813/Portal/KB/ArticleDet?ID=26960 Directory: Support resources and real-time status dashboards Third-party technical support, training, and knowledge base sites; and operational status dashboards