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Miami Directory / Log in/out of the directory as an entity account
Objective
To provide instruction on logging in to the Miami web directory as an entity account
Environment
10697: Miami Directory
Miami University Directory of Faculty, Staff
Miami Email / Assistance needed to recover deleted or missing messages
Objective
To obtain assistance in recovering old emails that have been deleted or are missing from your account
Environment
Miami Email
10262: Google Mail (email e-mail
Canvas / Send messages to email account
Objective
To provide a link to the Canvas instruction on setting up notification preferences in Canvas
Environment
10185: Canvas
Resolution
Your Miami University email
Miami Directory / Contact a person or department at Miami
http://MiamiOH.edu/Directory ... Miami staff member
You need a faculty member's email address
Environment
10697: Miami Directory
Miami University Directory of Faculty, Staff and Students
Resolution
Lifetime Email / Unable to log in to my account
password to log in to your Lifetime email account
Notes
As of April 8, 2024, Lifetime email provided by Miami University will be going away. Please refer to the Notice of Intent
Miami Account / Guide: Find your UniqueID and MUnet password
of Miami systems, including email, myMiami, and Banner
Account creation is not instant — it can take 24 hours from from the time it was submitted for creation; longer during high volume periods
Entity Account / Use as an email alias
Objective
To provide instruction on using an entity account as an email alias
Environment
10697: Miami Directory
908729: IAM Portal
Email Alias
Resolution
Go
Miami Email / Assistance needed to add external email address to allow list
Objective
To obtain assistance with adding an outside domain and IP address to the allow list for Miami's email system
Environment
10262 Google Mail (email e-mail)
Miami Email
Miami Email / Messages sent to Miami's old muohio.edu domain
Objective
To provide information about emails sent to a Miami address using the old domain, muohio.edu
Environment
10262: Google Mail (email e-mail)
Miami Email
Resolution
Email using the old domain are automatically forwarded to the active address @miamioh.edu
Miami Email / Assistance needed to access a group distribution list
Environment
10668: Active Directory
Miami Email
Distribution List
Cause
The group is set to only accept messages from members of the group — you are a non-member
Resolution
Miami ID Cards
Miami University Student, Faculty and, Staff ID Cards ... students can visit the H.O.M.E. office in 111 Shriver Center or email home@miamioh.edu for information
Faculty/Staff ID Cards:
All employees are entitled to a Miami University ID Card
Miami Account / Locked out for multiple failed login attempts
Objective
To provide instruction on logging in to your account when:
You have been locked out for multiple failed login attempts
Environment
UniqueID
MUnet Password
Manage your identity at Miami / Guide
completely get rid of the name you are no longer using, deleting your old account and requesting a new UniqueID is the option
Students: Request email alias to match name
Please note: When
Miami Account / Assistance needed to log in, bypass repeated review prompts
Objective
To obtain assistance with resolving an account login issue when:
You are unable to log in because you are repeatedly prompted to verify, but have already completed the contact
Entity Account / Access an account
Objective
Access a new entity account
Environment
908729: IAM Portal
Miami Email
Resolution
Launch an incognito window or clean browser session
Go to Miami's email