Miami Account / Locked out for multiple failed login attempts

Objective

• To provide instruction on logging in to your account when:
  • You have been locked out for multiple failed login attempts

Environment

• 1388733: RapidIdentity
• 908729: MU IAM Portal
• UniqueID
• MUnet Password

Resolution

• Wait 10 minutes and try to log in to your account again
  • Be sure to use your UniqueID and your MUnet password
• Or use your recovery option to change your password and immediately unlock your account
  • To reset your password using your recovery option, visit our MUnet Password Utilities page