Miami Email / Assistance needed to recover deleted or missing messages

Objective

  • To obtain assistance in recovering old emails that have been deleted or are missing from your account

Environment

  • Miami Email
    • 10262: Google Mail (email e-mail) 

Resolution

  1. Contact IT Help at 513-529-7900 to make your request
  2. Provide the following information:
    • Your email account
    • The time-frame from which you need to recover email
    • Other pertinent details: subject line, time sent, recipients, etc.

 

Note

  • IT Services will attempt to retrieve your email from backup, if possible, but cannot guarantee that deleted or missing email can be recovered

 

Details

Article ID: 23612
Created
Wed 1/25/17 9:39 AM
Modified
Mon 7/12/21 12:08 PM
Can you resolve this issue yourself?
No. Please request assistance.
Supported Office or Community
University Community of Students, Staff, and Faculty