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NameCoach / Record your name and use NameBadge in email

can then add your NameBadge to your email signature or social media accounts, such as LinkedIn. Anyone who clicks on your NameBadge will hear your recording User Miami University faculty

Canvas / Use Inbox to send email to a student, group, or class

Objective To provide a link to the Canvas Guide article on sending a Canvas message (email) to a student, group, or class User Canvas Instructor Environment 10185: Canvas

LISTSERV / Troubleshoot failure to receive email

Check your spam folder Open your Gmail account In the search bar at the top, search for the LISTSERV email address If you know messages have been sent that are not appearing in your

Canvas / Resend a reply to a Canvas email

Objective To provide instruction on resending a reply to a Canvas email Environment 10185: Canvas Cause The email account you are using to reply to the Canvas email is not

Qualtrics / Create and access your student account

staff already have access to Qualtrics Student accounts must be sponsored on a semester-by-semester basis Resolution Go to Miami's Qualtrics portal and log in to create your initial

Courtesy Account / Become an authorized requester

, renewal, and reactivation of courtesy accounts, they must email itservserful@LISTSERV.MiamiOH.edu and grant you authorization on their behalf Your chair, dean, or director can grant blanket authority or grant authorization on a one-time basis

Guide: Determine qualification of email (or any electronic correspondence) as a retainable record

Miami University guideline provides defining qualifications of email (or any electronic correspondence) as a retainable record ... Purpose To provide the Miami University faculty and staff with a guide on how to determine qualification of email or any electronic correspondence as a record that should be retained

Student Information for Families / Parent and family account notification issues

Objective To provide instruction on resolving notification issues when: You did not receive the email for resetting your parent account password You did not receive the email to set up

Google Account / Turn off your view history

Objective To provide instruction on changing your privacy settings in Google apps, so that your view history is not visible Environment Google Account 11357: Google Workspace

Employee Account / New UniqueID appears with string of numbers in Google app

Objective To provide instruction on resolving a new employee account error when: You add a new-hire to a Calendar appointment, they show up with numbers attached to their UniqueID, i.e

Alumni Account / Locate my constituent ID

using your birth date Have received errors while trying to register for the alumni website Environment Alumni/Alumnae Account Constituent ID Alumni ID Alumni

Gmail / Import email from a mailbox file for Vault recovery

Environment 10262: Google Mail (email e-mail)  Thunderbird 52.7.0 ImportExportTools 3.3.0 Resolution Check your IMAP status in Gmail In your Gmail account, click the gear

LISTSERV / Modify list moderator configuration for all moderators to receive email

Objective To provide instruction for modifying list moderator configuration for all moderators to receive email when: Messages sent to a moderated LISTSERV have not been going to all of

myMiami / Error Record

Applied Resolution Use your Miami UniqueID and MUnet password to access your Miami University Lifetime email account directly (Mail.MiamiOH.edu)     Error Message

DocuSign / Guide: Recipient language and custom email messages

Objective Provide basic knowledge and understanding of the DocuSign documentation settings for the University's use of custom email messages when sending DocuSign envelopes and the use of the