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Microsoft / Troubleshoot account login

  1. Knowledge Base
  2. Software & Apps
  3. Microsoft Apps + Windows OS
Objective To provide troubleshooting tips on logging into your Miami Microsoft account when: Word asks you to confirm your license You cannot log in to the Microsoft portal You

e2Campus / Validate my account

  1. Knowledge Base
  2. Emergency Alerts
Objective To provide instruction on validating an e2Campus account Environment 10230: e2Campus (Omnilert) Miami Emergency Text Messaging System Emergency Alerts

Project Dragonfly / Account issues

  1. Knowledge Base
  2. Teaching & Learning
  3. Project Dragonfly
Objective To obtain assistance with account issues in Project Dragonfly when: You need to change the email listed on your Project Dragonfly Workshop profile You need to make changes to

Community Account / Guide: Username

  1. Knowledge Base
  2. Identity & Access
  3. Community Account
Objective To provide information about an individual community account username Scope Community accounts are used by unaffiliated individuals to access Miami services in specific

Technology Requirements / Account Provisioning

  1. Knowledge Base
  2. IT Portfolio & Project Management
  3. MU Information Technology Requirements
Current State Specification Miami uses Security Assertion Markup Language (SAML), our own account generation system and in some cases automated active account ETL processes for account

Entity Account / Error Record

  1. Knowledge Base
  2. Identity & Access
  3. Entity Account
Objective To identify errors with Entity Accounts and provide corresponding causes and resolutions User Miami University Staff/Faculty Entity Account Trustee

Qualtrics / Account access issues

  1. Knowledge Base
  2. Analytics, Research & Surveys
  3. Qualtrics
Objective To provide instruction on accessing a Miami Qualtrics account when: You are in a Miami Qualtrics seminar and cannot access your Miami Qualtrics account You need a new

Canvas / Access guest account

  1. Knowledge Base
  2. Canvas
  3. Canvas: Student
Objective To provide instruction on accessing a guest account in Canvas when: You are a non-Miami student who is taking a Miami course, but can't log in to Canvas You need to change

Entity Account / Assistance needed to create and access an account mailbox

  1. Knowledge Base
  2. Identity & Access
  3. Entity Account
Objective To obtain assistance with your Entity Account when you need to: Create a mailbox for an entity account that currently forwards mail to another account Log in to your new

Google Workspace / Transfer the data from a Miami account to a personal Gmail account

  1. Knowledge Base
  2. Google Services
Objective To provide information for how to transfer data from a Miami Google Workspace account (Drive, Photos) to a personal Google account Scope By moving files out of a Miami

Google Account / Assistance needed to restore access to a compromised/suspended account

  1. Knowledge Base
  2. Google Services
  3. Google Account
Objective To obtain assistance in regaining access to a compromised, suspended, or disabled Google account when: You have received the following error message: This account has been

Community Account / Guide: Engagement

  1. Knowledge Base
  2. Identity & Access
  3. Community Account
Objective To provide information regarding the responsibilities of using community accounts for a population of people Scope Miami departments exploring the use of community accounts

Duo / Manage account settings

  1. Knowledge Base
  2. Duo Two-factor Authentication
  3. Duo: Account Management
Objective To provide instructions for changing various Duo account settings Environment 312306: Duo Security Two-factor Authentication Rationale Duo allows you to manage

Banner / Apply for an Ellucian account

  1. Knowledge Base
  2. Banner
  3. Banner: Accounts & Access
Objective To provide instruction on applying for an Ellucian account when you want the permission and ability to submit tickets to Ellucian Environment Banner Ellucian Customer

Request an ACME cert account

  1. Services
  2. IT Security & Policy
  3. IT Security
Introduction Individuals in need of an ACME certificate account for their division or department may use this request form. Details Use the Request an ACME cert account button to get started. Requests are typically fulfilled within 2 business days.