Softphone App / Guide

Objective

  • To provide information to help you choose which of Miami's recommended softphone applications is right for you: Jabber or Webex Teams

User

  • User of Miami University Phone System

Environment

  • 440389: Jabber
    • Cisco Jabber
  • 700758: Webex
    • Cisco Webex 

Rationale

  • A softphone application emulates your physical desk phone on your computer and smartphone
  • One of the primary advantages of using a smartphone is that it is tied to the University phone directory, so you can use your Miami phone number for University activities
    • Miami's telephone system supports two softphone applications: Jabber and Webex 

Guidelines

Jabber


Webex

 

Notes

 

Details

Article ID: 101367
Created
Sun 3/15/20 3:33 PM
Modified
Fri 9/10/21 9:50 AM
Can you resolve this issue yourself?
Yes! This is self-service with a smile.