Cisco Jabber / Install and configure on a macOS computer

Objective

  • To provide instruction on installing and configuring the Cisco Jabber app on a macOS computer

Scope

Environment

  • 440389: Jabber
    • Cisco Jabber
  • macOS computer

Resolution 

  1. Download the Cisco Jabber application for Mac 
  2. Open the .pkg file that is downloaded
  3. In the installer, click Continue
  4. Click Continue
  5. Click Agree
  6. Click Install
  7. Click Close
  8. Click Move to Trash if prompted
  9. Open Cisco Jabber from your applications list
  10. Enter your Miami email address and select Continue
    • You may get prompted with a Certificate Not Valid message. Click continue
  11. Sign in using your UniqueID and your MUnet password and click Sign In
    • If you are off campus and NOT on VPN, you will need to use your uniqueID in email format. Ex: user@miamioh.edu
    • You may get prompted with a Certificate Not Valid message. Click continue 
  12. You may recieve a message to allow access for screen sharing. Follow the information in the prompt to allow screen sharing
    • Jabber needs permission from you to enable screen sharing and capture. To update your security settings, go to System Preferences > Security & Privacy > Privacy > Screen Recording. 

Notes

 

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Details

Article ID: 80108
Created
Fri 6/7/19 8:45 AM
Modified
Wed 7/1/20 8:22 AM
Can you resolve this issue yourself?
Yes! This is self-service with a smile.