Jabber: Install and configure on a PC

Issue/Question

• Install and configure the Cisco Jabber app on a Windows computer

Scope

• Before installing and configuring the app on your device, you must complete and submit the Jabber request form
  • Requests are typically fulfilled within 7 business days
• Review the list of supported Windows operating systems

Environment

• 440389: Jabber
• PC, Windows computer

Resolution 

1. Follow this link to download the Cisco Jabber app for Windows
2. Allow installation
3. Click Finish
4. Launch the application, if it doesn't start automatically
   • Note: If you have existing Jabber files on your computer, the app may attempt to log in with outdated information
   • In this case, click Reset Jabber
5. Click Advanced Settings
6. Select Cisco IM & Presence
7. Click Save
8. Enter your Miami email (UniqueID@MiamiOH.edu)
9. Click Continue
10. In the Cisco Jabber window, look for your it\UniqueID and log in using your MUnet password
11. Click the gear icon in the top-right of the Cisco Jabber window
12. Select Options
13. Select Accounts in the left column of the Preferences window
14. Complete or update your voicemail username and password — usually your UniqueID and MUnet password

Note

• Review support documentation for Cisco Jabber for Windows