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PluralSight
on their own or contact a commercial vendor for assistance.
Acquisition Model: Registration: Online user account is used to login to the application each time of use, frequently using Miami's
Viruses and Malware / Remove from a personal computer
has been cleaned, reply to the email you received notifying you of your security block and attach your scan logs as proof of removal.
Network Security will evaluate the security health of your
Zoom / Directory: Help References (portal)
Objective
To provide quick references to Zoom user support articles about Zoom teleconferencing software
User
Miami University Faculty, Staff, Students
Environment
754229
Procedure: Buyway / Run report for pending invoices
Objective
To provide instruction on how to run a report in Buyway for pending invoices
User
Administrative Assistants
Environment
10285: Miami Buyway (SciQuest/Jaggaer
Adobe Software / Installation
through Self Service
Install Subscription based application(s)
Users will be added to Miami's subscription portal and a "Welcome" email will provide user instructions on getting
Student Health / AlcoholEdu access issues
is a hold on your account
Resolution
If more than 45 days have passed since you completed the first section of the course, send an email to alcoholedu@miamioh.edu to report the issue
If
Duo / Unable to scan QR code when enrolling my smart device
Windows smartphone
Android or iOS tablet
Rationale
When enrolling your smart device for use with Duo Security, you can choose to activate enrollment through an email activation link
AppPortal apps / Recover missing apps in macOS
, TSR Utilities, ULB - SAS/STATA/ARES, WebFocus
AppPortal (Miami Resources RemoteApp and Desktop Connections)
Software & Apps
macOS
Cause
Changing your MUnet password will cause
Gmail / User Support
Objective
To provide links to the comprehensive Google Gmail support site and dashboard when:
You want to know how to log in to multiple accounts at once
You want to know how to manage
Electronic Building Access
Student, faculty, and staff gain entry to buildings and rooms across all electronically controlled Miami campus doors using their Miami ID card or a mobile app. ... Introduction
Student, faculty, and staff gain entry to buildings and rooms across all electronically controlled Miami campus doors using their Miami ID card or a mobile app.
Capabilities
Postman
.
Registration: Online user account is used to login to the application each time of use, frequently using Miami's Identity and Access single-sign on capability with your Miami UniqueID and password
Chrome / Recover lost bookmarks and browser data after upgrading to version 102
Objective
To instruct our users and support on how to recover bookmarks and browser data if it's lost after upgrading Chrome to version 102
User
Miami Chrome users (faculty, staff
Personal End User Computing
- Friday 9 a.m. - 5 p.m.
Summer and holiday hours vary
Contact Information
Phone: 513-529-2634
Email: MiTech@MiamiOH.edu
Services We Offer
Our staff offers guided assistance across
Canvas / Preparation for a quiz or exam with Proctorio
-in or external webcam, microphone, and speaker are acceptable
Virtual webcam, microphone, and speaker are not acceptable
Bring a photo ID
Your Miami ID or your driver’s
Banner / Upgrade Planning Group
planning regular Banner upgrades
User
Miami employees wishing to understand how Banner upgrades are planned
Environment
184204: Banner 9 Production
205424: Banner 9 Admin