Preparation for a Canvas quiz or exam with Proctorio

Issue/Question

  • How do I prepare for a Canvas quiz or exam with Proctorio?

User

  • Canvas Student

Environment

  • 344462: Proctorio
  • 10185: Canvas
  • Classroom Technology

Resolution

  • Make sure you are using Chrome and the Proctorio Chrome Extension
  • Use a wired high-speed Internet connection, if available (strongly recommended)
  • Make sure that your webcam, microphone, and speaker are functioning properly
    • Only built-in or external webcam, microphone, and speaker are acceptable
      • Virtual webcam, microphone, and speaker are not acceptable
  • Bring a photo ID
    • Your Miami ID or your driver’s license
  • Wear appropriate attire/clothing
    • Do not wear a hat or sunglasses

 

Notes

  • Proctorio is supported by the vendor
  • For technical issues, contact Proctorio at 1-866-948-2039

 

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Details

Article ID: 45320
Created
Wed 12/20/17 12:53 PM
Modified
Fri 1/17/20 2:09 PM
Can you resolve this issue yourself?
Yes! This is self-service with a smile.