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Gmail / Insecure connection error received in Mac Mail

  1. Knowledge Base
  2. Google Services
  3. Gmail (service)
adding your Gmail account to Mac Mail Environment 10262: Google Mail (email e-mail)  macOS Mac Mail Cause There may be a certificate error or your antivirus is activated

Microsoft 365 / Purchase a personal subscription

  1. Knowledge Base
  2. Software & Apps
  3. Microsoft Apps + Windows OS
  4. Office for Former Students
Microsoft offers a variety of Home and Personal plans from which to choose Resolution You must use an email address other than your @miamioh.edu account — such as @gmail.com or @yahoo.com

Personal Computer / BitLocker Recovery Key

  1. Knowledge Base
  2. Computing
  3. Computing: Personal Computers
BitLocker Key by other secure means In a personal Microsoft Account (non-Miami University) Saving to a file in a secure location not located on the computer Printing the recovery key and

Formstack / Questions

  1. Knowledge Base
  2. University Sites & Content Management
  3. Content Management
Objective To provide direction for requesting a Miami Formstack account To provide access to up-to-date end-user instructions and support documentation for Formstack To provide links to the

Geocode by Awesome Table

  1. Services
  2. Software
  3. Applications Approved for Instructional Use
See your primary Google Account email address See your personal info, including any personal info you've made publicly available Limitations / Technology Requirements Geocode works with

Request for SSO Integrations

  1. Services
  2. Accounts, IDs & Passwords
  3. Identity and Access Management ( IAM )
that have a relationship with Miami, and provides identity information to these external websites as needed for account provisioning. Details We need specific details about the external site you

WebCard Center / View my vending charges

  1. Knowledge Base
  2. Physical Campus
  3. Campus Services
Objective To provide instruction on viewing vending machine charges made to your Miami ID card Environment 10398: ID Card Portal (CBORD, CS Gold WebCard Center) 10220: CS Gold

Microsoft Skype / User Support

  1. Knowledge Base
  2. Software & Apps
  3. Microsoft Apps + Windows OS
support the use of Skype or Skype for Business You will need to use a personal, non @miamioh.edu email address when creating a Skype account Microsoft Skype Support provides end-user

Courtesy Account / Error occurs when accessing renewed account

  1. Knowledge Base
  2. Identity & Access
  3. Courtesy Account
did not immediately update to reflect that your courtesy account has been extended Resolution Contact IT Help by phone at 513-529-7900 or by live chat at MiamiOH.edu/ITChat to report the issue   For internal use Resolution (Help Desk)

Canvas / Edit my profile as an instructor

  1. Knowledge Base
  2. Canvas
  3. Canvas: Instructor
Resolution This Canvas Guide article offers instructions on editing your profile in your instructor-user account  Miami University does not allow instructors the option of changing your name in

PageUp / Job Applicant

  1. Knowledge Base
  2. Workday Platform Replacement
employee will use PageUp to: Review current employment opportunities with Miami University Create an applicant account Complete and submit an application for a current employment

Canvas / Add multiple users to a Google Docs collaboration

  1. Knowledge Base
  2. Canvas
  3. Canvas: Assignments
Resolution Make sure your students have linked their Miami Google account with Canvas If not, ask your students to follow these instructions: Log in to Miami's Canvas Select Account

Top5 / Move-in Checklist

  1. Knowledge Base
  2. Your Knowledge Base
  3. Top5 FA(tech)Qs
-Wireless Connect Miami email (and calendar) Set up Miami email on your Android device Set up Miami email on my iOS device Get on the virtual private network (VPN) Use Cisco

Microsoft Office / Outlook

  1. Knowledge Base
  2. Software & Apps
  3. Microsoft Apps + Windows OS
; however, the email service that is offered and supported is Gmail web Miami University IT Services does not fully support the use of any third party apps (including Outlook). Using third party

Canvas / TA unable to take attendance

  1. Knowledge Base
  2. Canvas
  3. Canvas: Instructor
tab, select +People Enter a full non-Miami email address in the format First Name Last Name <email@example.com> Choose TA as Role Select Next Verify name and email Select Add Users Select