Canvas / TA unable to take attendance

Issue

  • I am a TA, and I cannot take attendance in Canvas
  • I only see my own attendance records in Canvas

User

  • Canvas Instructor

Environment

  • 10185: Canvas

Resolution

  1. Log in to the course site
  2. On the left sidebar, select Courses
  3. Choose the course in which you are experiencing the issue
  4. Navigate to the People tab
  5. Check your enrollment under the People tab
    • Do you have a Student role, as well as a TA role?
      • Contact the course instructor to request the change

 

Add a TA (instructor)

  1. In the People tab, select +People
  2. Enter a full non-Miami email address in the format First Name Last Name <email@example.com>
  3. Choose TA as Role
  4. Select Next
  5. Verify name and email
  6. Select Add Users
  7. Select Done

 

Notes

  • Miami Online offers Canvas training
    • Office hours and support will be offered throughout each term. Look for an announcement in Canvas and an email to all faculty.
    • Resources for using technology. guides, and best practices can be found on the Miami Online website
  • Visit the Canvas Status Dashboard to check performance information for Canvas services
  • Instructure provides up-to-date instructor documentation and instructions for Canvas