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Email

  1. Services
  2. Email, Calendaring & Messaging
  3. Email
-complete are available Entity Accounts (accounts assigned to an office or department rather than an individual) Integrated calendar invitations Vacation responders

myMiami / Access myMiami and Miami email

  1. Knowledge Base
  2. myMiami
Objective To provide instruction on accessing myMiami and your Miami email accounts Environment 1097993: myMiami 10262: Google Mail (email e-mail) Miami Email

Google Docs Editor / Troubleshoot permissions denied to access a Google doc

  1. Knowledge Base
  2. Google Services
  3. Google Docs Editor (service)
few things could be wrong: You need to clear your cookies and cache You signed in using a different Google account  The file owner didn’t give you permission to view the file The file

myMiami / Error Record

  1. Knowledge Base
  2. myMiami
Error + Resolution Error Message   Account does not exist Affected User / Action New Miami University staff, faculty, or student receives this

Student Information for Families / Update email address for Parent and Family Programs notifications

  1. Knowledge Base
  2. Identity & Access
  3. Student Information for Families
Parent/Family Account Resolution Go to the Miami Parent & Family Programs subscription page to update your contact information

Banner / Guide: Find your Banner+ number

  1. Knowledge Base
  2. Banner
  3. Banner: Accounts & Access
number, or where to find it When you are a new student who did not receive your login information Environment Banner +Number Access & Identity Miami Account Student Account

Banner Workflow / Report an error

  1. Knowledge Base
  2. Banner
  3. Banner: Accounts & Access
Objective To provide instruction on reporting an error in Banner Workflow User Miami University Human Resources, Registrar, and General Accounting offices Environment

Wi-Fi

  1. Services
  2. Wi-Fi & Internet
Some devices designed for home networks cannot connect to the enterprise network Who may use it? MU-Wireless Current students, faculty, and staff with Miami email accounts should connect

Miami Email / Assistance needed to recover deleted or missing messages

  1. Knowledge Base
  2. Miami Email
Objective To obtain assistance in recovering old emails that have been deleted or are missing from your account Environment Miami Email 10262: Google Mail (email e-mail

Canvas / Student record or rerecord name in NameCoach

  1. Knowledge Base
  2. Canvas
environment Environment 1186871: NameCoach 10185: Canvas Instructions  From the Account Profile Click on Account from the Canvas navigation menu and then choose NameCoach

Personal Computer / BitLocker Recovery Key

  1. Knowledge Base
  2. Computing
  3. Computing: Personal Computers
Objective To instruct on how to recover a BitLocker Recovery Key saved to your Azure AD account for a personally owned computer Does not apply to University Owned Computers To

Figma

  1. Services
  2. Software
  3. Applications Approved for Instructional Use
vendor on any unresolved issues. Acquisition Model: Registration: Online user account is used to login to the application each time of use, frequently using Miami's Identity and Access single

Guide: Tech resources for student organizations

  1. Knowledge Base
  2. Best Practices Library
University and the Associated Student Government (ASG) Guidelines  A student organization may request email account(s), LISTSERV electronic email lists, or a Miami website alias

Canvas / Resend a reply to a Canvas email

  1. Knowledge Base
  2. Canvas
  3. Canvas: Student
Objective To provide instruction on resending a reply to a Canvas email Environment 10185: Canvas Cause The email account you are using to reply to the Canvas email is not

Security / Report a phishing message

  1. Knowledge Base
  2. Security
  3. Phishing, Spam & Compromised Accounts
source — examples: President Crawford, One Stop  Environment Security Phishing, Spam & Compromised Accounts Miami Email Resolution Forward the suspicious email