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Banner 9 Admin Finance / Directory: Training and documentation

    Navigation View the video, Getting Started with Banner 9: An Overview of the User Interface and Keyboard Shortcuts video  You must be logged in to your Miami University account

Slack / Access MiamiOH-IT.Slack website, mobile app

Objective To provide assistance on accessing Slack Environment 167043 Slack Resolution You are required to have either a paid (full) or guest (single-channel) account in

Zoom / Error Record

 + Resolution Error Message   Unable to sign into your account. Please try the other listed methods Affected User / Client Office / Action Miami

Notice of Intent / Decommission Lifetime Email service

put undue financial burden on alumni, students, faculty, and staff. Unfortunately, Google did not offer an opt in/out solution for alumni who might want to keep the account. This is not just a Miami

ScreenCast-O-Matic

backup Admin Limitations / Technology Requirements Only one user per account can access the account, but it can be used on multiple devices for each user. What can I expect

Admission / Access myMiami to complete the admission process

Office of Admission myMiami Cause Your account has not been created yet Resolution You must wait five to seven business days for your account to be created If you have

Gmail / Import email from a mailbox file for Vault recovery

Environment 10262: Google Mail (email e-mail)  Thunderbird 52.7.0 ImportExportTools 3.3.0 Resolution Check your IMAP status in Gmail In your Gmail account, click the gear

Duo / Received an unexpected Duo notification

Causes If you receive an unexpected Duo notification and you did not initiate an authentication request, your account may be compromised. This can occur when a third-party provider suffers a data

UniqueID / Guide: Change your secure Miami credentials

Environment 10384: UniqueID Lookup UniqueID & Passwords Miami University Accounts and Systems Miami Credentials Rationale A UniqueID is generally not changed, except in the

Manage your identity at Miami / Guide

families to know your preferred name or identity, change your settings in the Student Information for Families application Student Account / Share your account with your parent Student

ClassTech / Teaching station guest access

credentials Resolution Your guest can log in to a classroom computer with the username itcguest and the password itcguest If that account doesn't work (network connectivity issues), log on with the classroom local account Username:  .\muguest Password:  welcome

Request a Change to Canvas

legal risk for the University or the faculty themselves. The following examples are appropriate for this form: New admin account(s) LTI integration Single sign-on configuration of Canvas

Geocode by Awesome Table

See your primary Google Account email address See your personal info, including any personal info you've made publicly available Limitations / Technology Requirements Geocode works with

Banner 9 / Error Record: Self Service

information, W-2 form, tax information, or leave report Cause You are a Banner user with an Oracle account and you have an expired or locked Oracle password or You are

Change Password

known as an entity account) email password. Details Click the Change Password button on this page to access the password change tool.