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Banner 9 Admin Finance / Directory: Training and documentation
Navigation
View the video, Getting Started with Banner 9: An Overview of the User Interface and Keyboard Shortcuts video
You must be logged in to your Miami University account
Slack / Access MiamiOH-IT.Slack website, mobile app
Objective
To provide assistance on accessing Slack
Environment
167043 Slack
Resolution
You are required to have either a paid (full) or guest (single-channel) account in
Zoom / Error Record
+ Resolution
Error Message
Unable to sign into your account. Please try the other listed methods
Affected User / Client Office / Action
Miami
Notice of Intent / Decommission Lifetime Email service
put undue financial burden on alumni, students, faculty, and staff. Unfortunately, Google did not offer an opt in/out solution for alumni who might want to keep the account. This is not just a Miami
ScreenCast-O-Matic
backup
Admin
Limitations / Technology Requirements
Only one user per account can access the account, but it can be used on multiple devices for each user.
What can I expect
Admission / Access myMiami to complete the admission process
Office of Admission
myMiami
Cause
Your account has not been created yet
Resolution
You must wait five to seven business days for your account to be created
If you have
Gmail / Import email from a mailbox file for Vault recovery
Environment
10262: Google Mail (email e-mail)
Thunderbird 52.7.0
ImportExportTools 3.3.0
Resolution
Check your IMAP status in Gmail
In your Gmail account, click the gear
Duo / Received an unexpected Duo notification
Causes
If you receive an unexpected Duo notification and you did not initiate an authentication request, your account may be compromised. This can occur when a third-party provider suffers a data
UniqueID / Guide: Change your secure Miami credentials
Environment
10384: UniqueID Lookup
UniqueID & Passwords
Miami University Accounts and Systems
Miami Credentials
Rationale
A UniqueID is generally not changed, except in the
Manage your identity at Miami / Guide
families to know your preferred name or identity, change your settings in the Student Information for Families application
Student Account / Share your account with your parent
Student
ClassTech / Teaching station guest access
credentials
Resolution
Your guest can log in to a classroom computer with the username itcguest and the password itcguest
If that account doesn't work (network connectivity issues), log on with the classroom local account
Username: .\muguest
Password: welcome
Request a Change to Canvas
legal risk for the University or the faculty themselves.
The following examples are appropriate for this form:
New admin account(s)
LTI integration
Single sign-on configuration of Canvas
Geocode by Awesome Table
See your primary Google Account email address
See your personal info, including any personal info you've made publicly available
Limitations / Technology Requirements
Geocode works with
Banner 9 / Error Record: Self Service
information, W-2 form, tax information, or leave report
Cause
You are a Banner user with an Oracle account and you have an expired or locked Oracle password
or
You are
Change Password
known as an entity account) email password.
Details
Click the Change Password button on this page to access the password change tool.