Guide: Choose a softphone app

Purpose

  • To provide information to help you choose which of Miami's recommended softphone applications is right for you: Jabber or Webex Teams

User

  • User of Miami University Phone System

Environment

  • 440389: Jabber
    • Cisco Jabber
  • 700758: Webex Teams
    • Cisco Webex Teams

Rationale

  • A softphone application emulates your physical desk phone on your computer and smartphone
  • One of the primary advantages of using a smartphone is that it is tied to the University phone directory, so you can use your Miami phone number for University activities
    • Miami's telephone system supports two softphone applications: Jabber and Webex Teams

Guidelines

Jabber


Webex Teams

 

Notes

 

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