(template) [Service/App/Asset Name] / [Direct Action or Specific Issue]

Objective

  • To provide user information on how to [ specific instructions for user to resolve an issue ]
  • To provide user information on how to [ specific instructions for user to resolve an issue ]

User

  • (If other than general Miami University user)

Environment

  • (Asset number): (Name of product, service, or technology as given in asset)
    • (Name of product, service, or technology as known by public user)

Cause/Rationale (optional)

  • (Cause: Describe the root cause of the problem)
  • (Rationale: Describe the reason the information is being made known to the public user)

Resolution 

  1. (Provide reproducible, step-by-step instructions)
  2.  

 

Notes (optional)

  • (Add qualifying notes) 
  • For technical issues, contact the <vendor> at 000-000-0000 for assistance
  • Follow this link to the <vendor> support site for technical and end-user information

 

Resolution (administrator)

 

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Details

Article ID: 45050
Created
Fri 12/15/17 2:21 PM
Modified
Thu 5/28/20 3:37 PM
Can you resolve this issue yourself?
Yes! This is self-service with a smile.